Customer Retention Manager jobs in Asheville, NC

WE ARE LOOKING FOR GREAT PEOPLE TO JOIN OUR TEAM- just like you!

Our associates have a lot in common. They have great interpersonal skills, enjoy working independently, are self-motivated, and have a relentless drive. Did we mention that while they are working hard, they also like to have fun?

We offer flexible hours, competitive pay, and great benefits for both full and part-time associates.

If this sounds like a good fit for you, come join our team!

What would you do in this role?

DUTIES and RESPONSIBILITIES, include but are not limited to the following:

• Build rapport through daily communication with store associates and management
• Educate customers and store personnel on the features and benefits of our client's brands and product lines
• Execute all required tasks, projects, resets, displays with accuracy, by following all provided instructions
• Maintain accuracy and high quality of work to meet or exceed client expectations
• Merchandising and execution of all assigned projects with required quality and accuracyto maintain account aesthetics and consistently deliver above average project execution compliance
• Have detailed knowledge of all company policies
• Communicate to the Territory Sales Lead on a daily basis as to all activities accomplished as well as any sales opportunities and make Territory Sales Lead and Market Sales Manager aware of success or potential barriers reporting specific requests, needs, and sales opportunities
• Knowledgeable, detailed understanding and consistent use of all available functions of handheld device
• Maintain company, client and retailer confidentiality

REQUIREMENTS AND QUALIFICATIONS, including but not limited to the following:

• Must be able to lift objects and product up to a maximum of 50 lbs with frequent lifting and/or carrying of objects/products up to 35 lbs.,in addition the ability to lift heavy objects up to100 lbs with assistance from another associate
• Work could be performed while sitting, standing or walking
• Work performed will entail fine manipulation of hands and/or fingers, bending, twisting, squatting, and climbing, as well as upper and lower body mobility
• Must be able to work a flexible schedule, including nights, overnights and weekends
• High School diploma or equivalency certification required
• Valid driver's license is required as travel to additional locations may be necessary
• Automobile liability insurance is required to be maintained
• Must have access to a computer, internet access, printing capabilities, and e-mail
• Customer service or sales experience preferred

Rate of Pay

As an Anderson Merchandisers Associate, you may be eligible for these benefits*.

* Flexible work schedules
* 401(k) retirement plan
* Health Insurance - including Dental and Vision

* Telehealth

* Health Savings Account
* Accident Insurance
* Critical Illness Insurance
* Life Insurance

* Long Term Care
* Short Term Disability
* Long Term Disability
* Associate Assistance Fund

* Anderson Cares Natural Disaster Fund
* Associate Savings Plan

* Anderson Cares Fund
* Paid Time Off

* Discounts - Cell Phone, Vehicle, Pet Insurance
* Training & Career Development

*All benefits subject to eligibility per company policy.

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