Customer Retention Manager jobs in Casper, WY
Customer Retention Manager manages all customer retention activities. Takes initiatives in customer satisfaction via process improvement plans and efficient reporting and flow of information. Being a Customer Retention Manager maintains industry relationships and develops budgets and controls costs. Responsible for leading a team of retention members. Additionally, Customer Retention Manager requires a bachelor's degree in area of specialty. Typically reports to a head of a unit/department. The Customer Retention Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Retention Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Recently Added Customer Retention Manager jobs
- Press-One Customer Care
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Casper, WY
FULL_TIME
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About the Job
Customer Service Representative- Full-Time
Please help us help customers manage their subscriptions. You’ll be answering phone calls from the comfort of your home. You’ll need a reliable internet connection, a newer model computer, a headset, and a dedicated, quiet workspace where you can train and work without interruptions.
You will assist customers with filing complaints, billing inquiries, and fulfillment issues. You may also be calling customers to update information, collect payments, or inform them of upcoming renewals. Our ideal applicant is comfortable in a high-call volume environment and ready to stay busy!
Job Requirements:- Required availability includes start times as early as 7 AM and ending at 4 PM.
- Reliable internet connection (A minimum of 50 Mbps download speed).
- PC or Laptop with at least Windows 8 or High Sierra IOS.
- USB Headset for taking calls.
- A dedicated, quiet workspace.
- Excellent reading/writing skills.
- Ability to work 30 hours per week, minimum.
- Ability to work at least one weekend day per week- weekend shifts are shorter from 7 AM to 12 PM.
- Solid PC skills. (data entry, systems navigation, basic troubleshooting, etc.)
- Must live in Wyoming or Kansas.
Other information:- Permanent position.
- Monetary Incentives.
- Training will be done remotely via ZOOM.
- Training is paid.
- You will be paid weekly via direct deposit.
- 7 Days Ago
- Northern Wyoming Community College District
-
Sheridan, WY
FULL_TIME
- Position Details POSITION REQUIREMENTS Job Title Retention Mentor Department Student Affairs SC Location Sheridan Posting Category Staff Desired Start Date Hourly Rate (if applicable) Hiring Range $40...
- 9 Days Ago
- Northern Wyoming Community College District
-
Sheridan, WY
FULL_TIME
- Position Details POSITION REQUIREMENTS Job Title Retention Mentor Department Student Affairs SC Location Sheridan Posting Category Staff Desired Start Date Hourly Rate (if applicable) Hiring Range $40...
- 9 Days Ago
- Northern Wyoming Community College District
-
Sheridan, WY
FULL_TIME
- Position Details POSITION REQUIREMENTS Job Title Retention Mentor Department Student Affairs SC Location Sheridan Posting Category Staff Desired Start Date Hourly Rate (if applicable) Hiring Range $40...
- 9 Days Ago
- UW Candidate Experience
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Casper, WY
FULL_TIME
- The University of Wyoming invites diverse applicants to consider our employment opportunities. We are also especially interested in candidates who have experience working with diverse populations and/...
- 11 Days Ago
- The Home Depot
-
Gillette, WY
FULL_TIME
- Position Purpose:Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire store, including customer service, department ...
- 11 Days Ago
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0 Customer Retention Manager jobs found in Casper, WY area
- Alsco Inc.
-
Casper, WY
- ** Service Manager $60,000-$65,000 DOE + Quarterly Bonuses** **Job Category****:** Service **Requisition Number****:** S...
- 4/19/2024 12:00:00 AM
- Hiring Now!
-
Casper, WY
- Banner Health is seeking a Registered Nurse (RN) Manager, OR - Operating Room for a nursing job in Casper, Wyoming. Job ...
- 4/19/2024 12:00:00 AM
- Gateway Recruiting - Gateway to Global Careers - Contingent, Retained, Contract Recruiting Services
-
Casper, WY
- This position involves mechanical engineering, as well as project management and business development. Job Responsibilit...
- 4/18/2024 12:00:00 AM
- Department Of The Treasury
-
Casper, WY
- Duties WHAT IS THE SMALL BUSINESS/SELF EMPLOYED (SBSE) DIVISION? A description of the business units can be found at: ht...
- 4/17/2024 12:00:00 AM
- Department Of The Treasury
-
Casper, WY
- Duties WHAT IS THE LARGE BUSINESS AND INTERNATIONAL DIVISION? A description of the business units can be found at: https...
- 4/17/2024 12:00:00 AM
About Casper, Wyoming
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