Customer Retention Manager jobs in Charleston, SC

Customer Retention Manager manages all customer retention activities. Takes initiatives in customer satisfaction via process improvement plans and efficient reporting and flow of information. Being a Customer Retention Manager maintains industry relationships and develops budgets and controls costs. Responsible for leading a team of retention members. Additionally, Customer Retention Manager requires a bachelor's degree in area of specialty. Typically reports to a head of a unit/department. The Customer Retention Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Retention Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Territory Retail Lead - Retention Bonus!
  • Anderson Merchandisers LLC
  • Mount Pleasant, SC FULL_TIME
  • WE ARE LOOKING FOR GREAT PEOPLE TO JOIN OUR TEAM- just like you!

    Our associates have a lot in common. They have great interpersonal skills, enjoy working independently, are self-motivated, and have a relentless drive. Did we mention that while they are working hard, they also like to have fun?

    We offer flexible hours, competitive pay, and great benefits for both full and part-time associates.

    If this sounds like a good fit for you, come join our team!

    The majority of responsibility for the Territory Sales Lead is the supervision and development of the assigned associates to drive sales and meet retailer and client expectations. The Territory Sales Lead will also be responsible for project completion, stocking and maintaining the areas we are responsible for, and store communication. This responsibility is demonstrated by effectively selling and educating customers and store personnel about product lines and other project (s) deemed necessary. The Territory Sales Lead reports directly to the Market Sales Manager.

    What would you do in this role?

    DUTIES and RESPONSIBILITIES include but are not limited to the following:

    • Build rapport through daily communication with store associates and management
    • Train, supervise, and develop skills of Sales Merchandisers, fellow Territory Sales Leads, and seasonal associates
    • Educate customers and store personnel on the features and benefits of our client's brands and product lines
    • Maintain accuracy and high quality of work in all areas of the store to meet or exceed client expectations
    • Have detailed knowledge of all company policies
    • Communicate successes or potential barriers to the Market Sales Manager
    • Knowledgeable, detailed understanding and consistent use of all available functions of handheld device
    • Maintain company, client and retailer confidentiality

    REQUIREMENTS and QUALIFICATIONS, including but not limited to the following:

    • Lifting objects and product up to a maximum of 50 lbs. with frequent lifting and/or carrying of objects/product up to 35 lbs, in addition, the ability to lift heavy objects up to 100lbs with assistance from another associate
    • Work performed could be while sitting, standing, or walking
    • Work performed will entail fine manipulation of hands or fingers, bending, twisting, squatting, and climbing as well as upper and lower body mobility
    • Experience/comfort level with electronics/technical products
    • Independent and self-motivated
    • Must be able to work a flexible schedule, including nights, overnights and weekends
    • High School diploma or equivalency certification required
    • Valid driver's license is required as travel to additional locations may be necessary
    • Automobile liability insurance is required to be maintained
    • Computer, printing capability, internet access, and email required
    • Customer service or sales experience required
    • Must be eligible to work in the U.S.

    Rate of Pay

    $16.00

    As an Anderson Merchandisers Associate, you may be eligible for these benefits*.

    * Flexible work schedules
    * 401(k) retirement plan
    * Health Insurance - including Dental and Vision

    * Telehealth

    * Health Savings Account
    * Accident Insurance
    * Critical Illness Insurance
    * Life Insurance

    * Long Term Care
    * Short Term Disability
    * Long Term Disability
    * Associate Assistance Fund

    * Anderson Cares Natural Disaster Fund
    * Associate Savings Plan

    * Anderson Cares Fund
    * Paid Time Off

    * Discounts - Cell Phone, Vehicle, Pet Insurance
    * Training & Career Development

    *All benefits subject to eligibility per company policy.

    IND-123


    Individuals seeking employment are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

     

  • 7 Days Ago

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Territory Retail Lead - Retention Bonus!
  • Anderson Merchandisers LLC
  • Charleston, SC FULL_TIME
  • WE ARE LOOKING FOR GREAT PEOPLE TO JOIN OUR TEAM- just like you!Our associates have a lot in common. They have great interpersonal skills, enjoy working independently, are self-motivated, and have a r...
  • 2 Months Ago

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Customer Service/Office Manager
  • Piggly Wiggly
  • North Charleston, SC FULL_TIME
  • We are looking for a competent Customer Service Office Office Manager to perform various administrative and clerical tasks to support our offices. You will be supervising a staff of Office Workers and...
  • 15 Days Ago

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Customer Success Manager
  • doxy.me
  • Charleston, SC FULL_TIME
  • Customer Success ManagerWho we areWe’re doxy.me (doc-see-me), the world's most loved telemedicine solution, and we're on a mission to connect the world to the future of healthcare.We believe that cost...
  • 15 Days Ago

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Customer service manager
  • Food Lion
  • Goose Creek, SC FULL_TIME
  • PRIMARY PURPOSE Support the management and duties of store operations to meet financial and sales goals. Build associate and customer relations and promote a strong culture in support of Food Lion Str...
  • 3 Days Ago

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Customer care manager
  • Magical Destinations Travel
  • Charleston, SC FULL_TIME
  • Growing your career as a Full or Part- Time Remote Customer Care Manager is an incredible opportunity to develop valuable skills. If you are strong in leadership, and persuasion and have the right det...
  • 3 Days Ago

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0 Customer Retention Manager jobs found in Charleston, SC area

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Leasing Manager
  • Pionear
  • Charleston, SC
  • Primary Responsibilities: The Leasing Manager position requires core strengths that include: Supervises the Leasing and ...
  • 4/22/2024 12:00:00 AM

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Inbound Telesales and Retention Customer Service Representative - SC residents only
  • IONOS Inc.
  • Charleston, SC
  • Inbound Telesales & Retention * Charleston, SC, USA * Full Time *Full Benefits* **C** **OVID-19 UPDATE**: At IONOS, the ...
  • 4/22/2024 12:00:00 AM

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Body Work
  • StretchLab
  • Charleston, SC
  • If you're engaging and have a passion for health, fitness, and exercise, we want to meet you! StretchLab is seeking indi...
  • 4/21/2024 12:00:00 AM

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Senior Quality Engineer
  • Eaton Aerospace
  • Charleston, SC
  • Eaton's IS AER FMC division is currently seeking a Senior Quality Engineer. Eaton's Charleston, SC location has long ser...
  • 4/21/2024 12:00:00 AM

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Operations Manager
  • Pacific Dental Services
  • Charleston, SC
  • Now is the time to join a fast growing organization. You will have opportunities to learn new skills from our team of ex...
  • 4/20/2024 12:00:00 AM

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Personal Lines Underwriter
  • Burns & Wilcox
  • Charleston, SC
  • Responsibilities Develop and execute marketing plan to drive new and renewal business, including in-person visits, telem...
  • 4/20/2024 12:00:00 AM

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Genesis Aftersales Manager
  • MSX International
  • Charleston, SC
  • Job Description Job Description Day to Day Responsibilities · Regularly contact retailers to communicate, implement and ...
  • 4/19/2024 12:00:00 AM

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Work from Home Sales Associate
  • Haney Agency
  • Charleston, SC
  • The Haney Agency is looking for a sales representative to join our team in our Insurance Sales - Work from Home position...
  • 4/19/2024 12:00:00 AM

Charleston is the oldest and largest city in the U.S. state of South Carolina, the county seat of Charleston County, and the principal city in the Charleston–North Charleston–Summerville Metropolitan Statistical Area. The city lies just south of the geographical midpoint of South Carolina's coastline and is located on Charleston Harbor, an inlet of the Atlantic Ocean formed by the confluence of the Ashley, Cooper, and Wando rivers. Charleston had an estimated population of 134,875 in 2017. The estimated population of the Charleston metropolitan area, comprising Berkeley, Charleston, and Dorche...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Retention Manager jobs
$82,977 to $112,703
Charleston, South Carolina area prices
were up 1.5% from a year ago

Customer Retention Manager in Troy, NY
Making security moreaccessible than ever before, and backed by 24/7 customer support, ADT iscommitted to providing superior customer service with a focus on speed andquality of responsiveness, helping customers feel safer and empowered.
December 08, 2019
Customer Retention Manager in Las Vegas, NV
Optimity are looking for a technically minded project manager with relevant experience within a network technology service provider, to join a busy provisioning and projects team based in the heart of Shoreditch.
January 31, 2020
Customer Retention Manager in Pittsburgh, PA
The most common pitfall for businesses around the world is that they think that if they have a great product or service, then customer retention will follow naturally.
January 15, 2020