Customer Retention Manager manages all customer retention activities. Takes initiatives in customer satisfaction via process improvement plans and efficient reporting and flow of information. Being a Customer Retention Manager maintains industry relationships and develops budgets and controls costs. Responsible for leading a team of retention members. Additionally, Customer Retention Manager requires a bachelor's degree in area of specialty. Typically reports to a head of a unit/department. The Customer Retention Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Retention Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Requisition Number | S3301P |
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Home Org Name | Athletic Ticket Office |
Division Name | Director Intercollegiate Athletics |
Position Title | Assistant Director, Ticket Sales & Retention |
Job Class Code | BB44A |
Appointment Status | Full-time |
Part-time FTE | |
Limited Term | No |
Limited Term Length | |
Job Summary |
Auburn University Athletics is excited to begin the search for an Assistant Director of Ticket Sales & Retention! This individual will serve as an active member of the outbound ticket sales team for Auburn University Athletics. The Coordinator of Ticket Sales is responsible for selling a full menu of ticket options to athletics events and soliciting contributions to Tigers Unlimited Foundation. Why should YOU consider a career with Auburn University?
Learn more about Auburn's impact, generous employee benefits, and thriving community by visiting aub.ie/working-for-auburn.
It's a Lifestyle: The Auburn/Opelika area is a page right out of Southern Living magazine with an idyllic small-town feel, perfecting a unique balance between a close-knit community and driving consistent growth and development. Paralleling the exponential growth of Auburn University, the Auburn/Opelika area boasts services and amenities that cater to any interest. We're proud of our top school systems, city services, award-winning restaurants, and the infectious spirit of life in a college town. You can find us nestled halfway between the beach and the mountains in a lower-cost-of-living area, two hours outside of Atlanta or Birmingham. If you're new to Auburn, we'd love to introduce you. If you're already acquainted with Auburn, we'll keep it simple: it's time to come home!
Our Commitment: Auburn University is committed to a diverse and inclusive campus environment. Visit auburn.edu/inclusion to learn more about our commitment to expanding equity and inclusion for all. |
Essential Functions |
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Minimum Qualifications |
Education: Bachelor's degree Experience: 1 year of experience in ticket sales, or customer service experience. |
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Minimum Skills and Abilities |
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Minimum Technology Skills | |
Minimum License and Certifications |
Desired Qualifications |
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Salary Range | $32,100-$44,900 |
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Job Category | Athletics Support |
Working Hours if Non-Traditional | 7:45a - 4:45p, M-F, nights and weekends as needed |
City position is located in: | Auburn |
State position is located: | AL |
List any hazardous conditions or physical demands required by this position | |
Posting Date | 01/09/2024 |
Closing Date | |
EEO Statement | Auburn University is committed to an inclusive and diverse campus environment. Women, underrepresented groups, individuals with disabilities and veterans are encouraged to apply. AUBURN UNIVERSITY IS AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER. It is our policy to provide equal employment opportunities for all individuals without regard to race, sex, religion, color, national origin, age, disability, protected veteran status, genetic information, sexual orientation, gender identity, or any other classification protected by applicable law. |
Special Instructions to Applicants | |
Quick Link for Internal Postings | https://www.auemployment.com/postings/42691 |
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