Customer Retention Manager jobs in Elyria, OH

Customer Retention Manager manages all customer retention activities. Takes initiatives in customer satisfaction via process improvement plans and efficient reporting and flow of information. Being a Customer Retention Manager maintains industry relationships and develops budgets and controls costs. Responsible for leading a team of retention members. Additionally, Customer Retention Manager requires a bachelor's degree in area of specialty. Typically reports to a head of a unit/department. The Customer Retention Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Retention Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Territory Retail Lead - Retention Bonus!
  • Anderson Merchandisers LLC
  • Elyria, OH FULL_TIME
  • WE ARE LOOKING FOR GREAT PEOPLE TO JOIN OUR TEAM- just like you!

    Our associates have a lot in common. They have great interpersonal skills, enjoy working independently, are self-motivated, and have a relentless drive. Did we mention that while they are working hard, they also like to have fun?

    We offer flexible hours, competitive pay, and great benefits for both full and part-time associates.

    If this sounds like a good fit for you, come join our team!

    The majority of responsibility for the Territory Sales Lead is the supervision and development of the assigned associates to drive sales and meet retailer and client expectations. The Territory Sales Lead will also be responsible for project completion, stocking and maintaining the areas we are responsible for, and store communication. This responsibility is demonstrated by effectively selling and educating customers and store personnel about product lines and other project (s) deemed necessary. The Territory Sales Lead reports directly to the Market Sales Manager.

    What would you do in this role?

    DUTIES and RESPONSIBILITIES include but are not limited to the following:

    • Build rapport through daily communication with store associates and management
    • Train, supervise, and develop skills of Sales Merchandisers, fellow Territory Sales Leads, and seasonal associates
    • Educate customers and store personnel on the features and benefits of our client's brands and product lines
    • Maintain accuracy and high quality of work in all areas of the store to meet or exceed client expectations
    • Have detailed knowledge of all company policies
    • Communicate successes or potential barriers to the Market Sales Manager
    • Knowledgeable, detailed understanding and consistent use of all available functions of handheld device
    • Maintain company, client and retailer confidentiality

    REQUIREMENTS and QUALIFICATIONS, including but not limited to the following:

    • Lifting objects and product up to a maximum of 50 lbs. with frequent lifting and/or carrying of objects/product up to 35 lbs, in addition, the ability to lift heavy objects up to 100lbs with assistance from another associate
    • Work performed could be while sitting, standing, or walking
    • Work performed will entail fine manipulation of hands or fingers, bending, twisting, squatting, and climbing as well as upper and lower body mobility
    • Experience/comfort level with electronics/technical products
    • Independent and self-motivated
    • Must be able to work a flexible schedule, including nights, overnights and weekends
    • High School diploma or equivalency certification required
    • Valid driver's license is required as travel to additional locations may be necessary
    • Automobile liability insurance is required to be maintained
    • Computer, printing capability, internet access, and email required
    • Customer service or sales experience required

    Rate of Pay

    $17.00

    As an Anderson Merchandisers Associate, you may be eligible for these benefits*.

    * Flexible work schedules
    * 401(k) retirement plan
    * Health Insurance - including Dental and Vision

    * Telehealth

    * Health Savings Account
    * Accident Insurance
    * Critical Illness Insurance
    * Life Insurance

    * Long Term Care
    * Short Term Disability
    * Long Term Disability
    * Associate Assistance Fund

    * Anderson Cares Natural Disaster Fund
    * Associate Savings Plan

    * Anderson Cares Fund
    * Paid Time Off

    * Discounts - Cell Phone, Vehicle, Pet Insurance
    * Training & Career Development

    *All benefits subject to eligibility per company policy.

    IND-123


    Individuals seeking employment are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

     

  • 1 Month Ago

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Assistant Manager, Customer Operations - Ontario TC - OH
  • Old Navy
  • Mansfield, OH FULL_TIME
  • About the RoleIn this role, you will set the tone for the store team and help bring our brand to life for our customers and employees. Your leadership role is critical in supporting the execution of t...
  • 1 Month Ago

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Customer Service Manager - State Farm Agent Team Member
  • Jim Cahlik - State Farm Agent
  • North Ridgeville, OH FULL_TIME
  • Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Manager - State Farm Agent Team Member. We seek an energet...
  • 20 Days Ago

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Customer Service Manager - State Farm Agent Team Member
  • Paul Gnall - State Farm Agent
  • Brunswick, OH FULL_TIME
  • Benefits: 401(k) matching Competitive salary Health insurance Paid time off ROLE DESCRIPTION: Customer Service Manager responsibilities include: Improving customer service experience, create engaged c...
  • 6 Days Ago

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Customer experience
  • Huntington National Bank
  • Brunswick, OH FULL_TIME
  • Description Summary : Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. Our branch collea...
  • 3 Days Ago

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Customer Service
  • CLEVELAND CITY FORGE
  • Wellington, OH FULL_TIME
  • Wellington commercial hardware manufacturer is interviewing for the position of Customer Service team member. The position will consist of assisting customers with product information, receiving custo...
  • Just Posted

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0 Customer Retention Manager jobs found in Elyria, OH area

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Attendant Beverage Cart
  • ClubCorp
  • Akron, OH
  • Attendant Beverage Cart in Akron, OH at Firestone Country Club Location: Raleigh, North Carolina **Job Description** Bev...
  • 3/28/2024 12:00:00 AM

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Customer Service Representative
  • IMCD Group
  • Westlake, OH
  • Customer Service Representative IMCD US LLCcurrently has an opening for a Customer Service Representative. This role is ...
  • 3/27/2024 12:00:00 AM

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Automotive Service Manager
  • Bridgestone America, Inc.
  • Elyria, OH
  • **Automotive Service Manager** Employee: Regular : Full time Location: Elyria , OH Team: Retail : 2021_34312 Zip Code: 4...
  • 3/27/2024 12:00:00 AM

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Territory Retail Lead - Retention Bonus!
  • Anderson Merchandisers, L.L.C.
  • Elyria, OH
  • WE ARE LOOKING FOR GREAT PEOPLE TO JOIN OUR TEAM- just like you! Our associates have a lot in common. They have great in...
  • 3/27/2024 12:00:00 AM

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Customer Support Associate (In Office, Not Remote)
  • ExpandShare
  • Akron, OH
  • Job Description Job Description We are seeking an entry-level Customer Support Associate to join our growing team. You w...
  • 3/26/2024 12:00:00 AM

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Inside Sales Representative
  • Kimble Companies
  • Twinsburg, OH
  • Job Description Job Description This position is responsible for territory management which includes all sales activitie...
  • 3/24/2024 12:00:00 AM

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INTERNSHIP - Customer Success Associate - REMOTE
  • Binary Defense Systems, Inc.
  • Stow, OH
  • Job Type Internship Description The Customer Success Associate Summer Intern's primary responsibility is to help the Cus...
  • 3/24/2024 12:00:00 AM

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Store Manager
  • Bridgestone America, Inc.
  • Elyria, OH
  • **Store Manager** Employee: Regular : Full time Location: Elyria , OH Team: Retail : 2022_04882 Zip Code: 44035 Posted D...
  • 3/24/2024 12:00:00 AM

Elyria (/əˈlɪəriə/ ə-LEER-ee-ə) is a city in the Greater Cleveland metropolitan statistical area and the county seat of Lorain County, Ohio, United States, located at the forks of the Black River in Northeast Ohio 23 miles southwest of Cleveland. As of the 2010 census, the city had a population of 54,533. The city is home to Lorain County Community College. Elyria, part of the Cleveland–Elyria–Mentor metropolitan area, is located at 41°22′24″N 82°6′6″W / 41.37333°N 82.10167°W / 41.37333; -82.10167 (41.373396, -82.101692). Elyria's primary zip code is 44035 with post office boxes being assi...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Retention Manager jobs
$84,041 to $114,148
Elyria, Ohio area prices
were up 1.3% from a year ago

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Making security moreaccessible than ever before, and backed by 24/7 customer support, ADT iscommitted to providing superior customer service with a focus on speed andquality of responsiveness, helping customers feel safer and empowered.
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Optimity are looking for a technically minded project manager with relevant experience within a network technology service provider, to join a busy provisioning and projects team based in the heart of Shoreditch.
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Customer Retention Manager in Pittsburgh, PA
The most common pitfall for businesses around the world is that they think that if they have a great product or service, then customer retention will follow naturally.
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