Customer Retention Manager jobs in Kennewick, WA

West Coast Self-Storage Group has a full-time opening in Pasco, WA (Tri-Cities) for Customer Service Associate/Assistant Property Manager. Ideal candidates would have retail sales and customer service experience and are looking to grow within our career path.

BENEFITS AND PERKS:

• $16.50/hour plus MONTHLY & QUARTERLY BONUS potential!
• Mileage reimbursement
• Phone stipend
• Medical, Dental, Vision insurance
• Flexible Spending Account (FSA)
• $10,000 Employer Sponsored Life Insurance
• Paid Sick and Vacation
• 401(k)/Roth with matching funds
• Annual Profit Sharing
• Employee Discount
• Referral Program
• On the Job Training
• Promotion opportunities!

WHAT YOU’LL DO:

• Show available units and guide customers through the leasing process
• Meet retail sales and occupancy objectives
• Provide exceptional customer service including assessing customers storage needs (in person, phone and web inquiries)
• Manage, audit and balance cash drawer and petty cash
• General office tasks (ie: filing, managing customer accounts, sorting mail/deliveries, etc)
• Maintain property to West Coast’s Clean & Operational standards (ie: cleaning vacated units, sweeping, mopping, changing light bulbs, etc)

WHAT WE’D LIKE YOU TO HAVE:

• Valid driver's license and reliable transportation (required)
• Retail Sales, Cash Management, and Customer Service experience
• Ability to self-manage while working independently to complete team and company objectives
• Ability to work weekends and some holidays (required)
• Basic computer skills and working knowledge MS Office products (ie: Excel, Word, Outlook)

West Coast Self-Storage isn't only a great place to store, but a great place to work as well! We are a fast-growing company looking for thinkers, problem-solvers, and independent-minded people who get their greatest satisfaction from helping others. If you want to work in an environment where you can PROMOTE FROM WITHIN, apply today!.

To learn more about West Coast Self Storage Group, please visit our website at https://www.westcoastselfstorage.com/about-us/careers/

EQUAL EMPLOYMENT OPPORTUNITY AND NON-DISCRIMINATION:

West Coast Self-Storage Group (WCSS) is committed to equal opportunity for all employees and applicants. WCSS does not discriminate with regards to hiring, assignment, promotion, or other conditions of staff employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender, gender identity, veteran status, disability, genetic information, or any other status protected under local, state or federal law.

In accordance with the Americans with Disabilities Act, upon request, reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of our positions.

West Coast Self-Storage Group is an equal opportunity employer. We value having employees whose skills, experience and background reflect the diverse populations we serve.