Customer Retention Manager jobs in New Bedford, MA

Customer Retention Manager manages all customer retention activities. Takes initiatives in customer satisfaction via process improvement plans and efficient reporting and flow of information. Being a Customer Retention Manager maintains industry relationships and develops budgets and controls costs. Responsible for leading a team of retention members. Additionally, Customer Retention Manager requires a bachelor's degree in area of specialty. Typically reports to a head of a unit/department. The Customer Retention Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Retention Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

C
Retention specialist
  • Cape Associates, Inc.
  • Eastham, MA FULL_TIME
  • Create and update all candidate self-evaluation forms.Conduct regular wage data research to included other area employer’s information and benefits package offered.

    Research and execute new outlets for job listing placements and opportunities.Proactively recruit potential candidatesSet up all interviews for candidates as well as attending some.

    Perform reference checks & background checks as necessary.Follow up on interview status with candidates.Follow up on interview with CA Interviewers to provide constructive feedback.

    Serve as liaison with area employment agencies, college, and industry associations.Assist or administer pre-employment activities and do regular check-ins with new employees after start.

    Create job offer letters and execute with candidate to include full package offered.Attend job fairs and other networking events to attract talent.

    Build relationships with school representatives for co-ops, internships, or graduating students looking for employment.Assist in outreach to former employees.

    Help with retention by looking at trends and determining key facets to retaining good employees.Create more employee recognition programs as it relates directly to retention.

    Create, update, and maintain all communication with anyone interested in a career with Cape Associates, Inc.Conduct exits interviews.

    Assist VP of Human Resources in any way to ensure department is seamless.Report on activitiesEqual Opportunity Employer, including disabled and veterans.#J-18808-Ljbffr

    Last updated : 2024-04-07

  • 10 Days Ago

B
Ford Service Retention Center Associate
  • Balise Motor Sales
  • Hyannis, MA OTHER
  • Job Details Job Location: Ford Hyannis - Hyannis, MA Position Type: Full Time Salary Range: Undisclosed Job DescriptionRetention Center Specialist (Call Center) This role is a key member to the Balise...
  • 4 Days Ago

T
Customer Service Manager/Teamlead
  • TEUFELBERGER
  • River, MA FULL_TIME
  • Ihr Aufgabenbereich Lead and manage a team of four customer service representatives, providing guidance and support to ensure excellent customer service delivery. Hire, train and mentor Customer Servi...
  • 6 Days Ago

R
Manager of Customer Success
  • Robert Half
  • Barnstable, MA PER_DIEM
  • Onsite Customer Success Manager: Cape CodJob Description:We are seeking a dedicated Customer Success Manager to join our team in the beautiful Cape Cod area. The ideal candidate will have strong leade...
  • 24 Days Ago

A
Customer Experience Assistant Manager
  • Alexandra's Too
  • River, MA FULL_TIME
  • At Alexandra’s Boutique, we strive to provide our customers with the ultimate shopping experience so they look and feel their best on their special day. Our staff is ESSENTIAL in delivering this missi...
  • 27 Days Ago

P
Personal Lines Client Account Manager (Customer Service)
  • PCF Insurance
  • Somerset, MA FULL_TIME
  • PCF Insurance Services is a premier risk management, benefits design, and insurance brokerage services firm ranked #20 on Business Insurance's 2023 Top 100 Brokers and #12 on Insurance Journal's 2023 ...
  • 1 Month Ago

Filters

Clear All

  • Filter Jobs by companies
  • More

0 Customer Retention Manager jobs found in New Bedford, MA area

R
Sales Manager - Landscape Supply
  • RYCO Excavating Contractor Inc.
  • Middleboro, MA
  • Job Description Job Description Welcome to RYCO Landscape Supply! We are a dynamic and rapidly growing company dedicated...
  • 4/18/2024 12:00:00 AM

C
Front of House Closing Manager
  • Chick-fil-A
  • Seekonk, MA
  • Description Job description: The FOH Closing Manager is responsible for assisting the Director team in all aspects of sh...
  • 4/18/2024 12:00:00 AM

C
Front of House Opening Manager
  • Chick-fil-A
  • Seekonk, MA
  • Description Job description: The FOH Opening Manager is responsible for assisting the Director team in all aspects of sh...
  • 4/18/2024 12:00:00 AM

S
Customer Service Representative CSR
  • sgsconsulting
  • Johnston, RI
  • Job Description Job Description JOB RESPONSIBILITIES/TASKS: Customer Service: 1. Receives customer calls including answe...
  • 4/16/2024 12:00:00 AM

D
IBM Content Manager (CMOD)
  • Diamondpick
  • Providence, RI
  • Title: IBM Content Manager On Demand (CMOD) Location: Providence, Rhode Island (Onsite) Job Description: Content Managem...
  • 4/14/2024 12:00:00 AM

B
Customer Service Representative
  • Boston Direct Inc.
  • Weymouth, MA
  • Job Description Job Description We are currently hiring entry level customer service and sales individuals with a custom...
  • 4/14/2024 12:00:00 AM

H
Automotive Client Care Specialist
  • Herb Chambers Ford of Braintree
  • Braintree, MA
  • Herb Chambers Ford of Braintree has a fantastic opportunity to start a long and rewarding career for the right person! W...
  • 4/5/2024 12:00:00 AM

C
Loyalty Agent
  • Clean Harbors
  • Norwell, MA
  • Clean Harbors is looking for a Loyalty Agent in Norwell, MA! The Loyalty Agent Develops and executes retention strategie...
  • 3/25/2024 12:00:00 AM

New Bedford is a city in Bristol County, Massachusetts, United States. As of the 2010 census, the city had a total population of 95,072, making it the sixth-largest city in Massachusetts. New Bedford is nicknamed "The Whaling City" because during the 19th century, the city was one of the most important whaling ports in the world, along with Nantucket, Massachusetts and New London, Connecticut. The city, along with Fall River and Taunton, make up the three largest cities in the South Coast region of Massachusetts and is known for its fishing fleet and accompanying seafood producing industries ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Retention Manager jobs
$92,497 to $125,634
New Bedford, Massachusetts area prices
were up 1.6% from a year ago

Customer Retention Manager in Troy, NY
Making security moreaccessible than ever before, and backed by 24/7 customer support, ADT iscommitted to providing superior customer service with a focus on speed andquality of responsiveness, helping customers feel safer and empowered.
December 08, 2019
Customer Retention Manager in Las Vegas, NV
Optimity are looking for a technically minded project manager with relevant experience within a network technology service provider, to join a busy provisioning and projects team based in the heart of Shoreditch.
January 31, 2020
Customer Retention Manager in Pittsburgh, PA
The most common pitfall for businesses around the world is that they think that if they have a great product or service, then customer retention will follow naturally.
January 15, 2020