Customer Retention Manager jobs in Norfolk, VA

Sentara Physician Recruitment is hiring a Physician Recruitment and Retention Manager.

Position Summary:

The physician recruitment manager leads a team to achieve the goals for recruitment of physicians, physician assistants, nurse practitioners and other licensed providers as established by senior management.

Develops and implements recruiting and selection strategies that are effective and compliant with organizational philosophy and federal, state and local regulations governing recruitment and hiring activities.

Personally performs searches and coordinates recruitment activities for complex, hard to fill provider or leadership roles. Develops and implements a provider retention program to help ensure provider loyalty and retention.

Maintains provider retention strategies to include surveying providers regarding their recruitment and on-boarding process and their employment experience at regular intervals during their first year of employment. Responsible for developing provider on boarding program.

Required:

Physician recruitment experience. Knowledge of recruitment principles and theories. Demonstrated sourcing and interviewing skills and ability to screen applicants. Ability to build working relationships with individuals at all levels of the organization. Demonstrated ability to provide management for provider-related services, including provider recruitment, on-boarding and retention.

Master's Level Degree preferred

Diversity and Inclusion at Sentara

Our vision is that everyone brings the strengths that come with diversity to work with them every day. When we are achieving our vision, we have team members that feel they belong and can be their authentic selves, and our workforce is reflective of the communities we serve.

We are realizing this vision through our Diversity and Inclusion strategy, which has three pillars: A diverse and talented workforce, an inclusive and supportive workplace, and outreach and engagement with our community. We have made remarkable strides in these areas over the past several years and, as our world continues to evolve, we know our work is never done.

Our strategies focus on both structural inclusion, which looks at our organizational structures, processes, and practices; as well as behavioral inclusion, which evaluates our mindsets, skillsets, and relationships. Together, these strategies are moving our organization forward in an environment that fosters a culture of mutual respect and belonging for all.

Please visit the link below to learn more about Sentara’s commitment to diversity and inclusion:

https://www.sentara.com/aboutus/mission-vision-and-values/diversity.aspx

Sentara Overview
For more than a decade, Modern Healthcare magazine has ranked Sentara Healthcare as one of the nation's top integrated healthcare systems.  That's because we are dedicated to growth, innovation, and patient safety at more than 300 sites of care in Virginia and northeastern North Carolina, including 12 acute care hospitals.

Sentara Benefits
As the third-largest employer in Virginia, Sentara Healthcare was named by Forbes Magazine as one of America's best large employers.  We offer a variety of amenities to our employees, including, but not limited to: 

• Medical, Dental, and Vision Insurance
• Paid Annual Leave, Sick Leave
• Flexible Spending Accounts
• Retirement funds with matching contribution
• Supplemental insurance policies, including legal, Life Insurance and AD&D among others
• Work Perks program including discounted movie and theme park tickets among other great deals
• Opportunities for further advancement within our organization

Sentara employees strive to make our communities healthier places to live. We're setting the standard for medical excellence within a vibrant, creative, and highly productive workplace.  For information about our employee benefits, please visit: Benefits - Sentara (sentaracareers.com)

Join our team! We are committed to quality healthcare, improving health every day, and provide the opportunity for training, development, and growth!

Please Note: The Covid Vaccination(s) and yearly Flu Vaccination are required for employment.

Note: Sentara Healthcare offers employees comprehensive health care and retirement benefits designed with you and your family's well-being in mind. Our benefits packages are designed to change with you by meeting your needs now and anticipating what comes next. You have a variety of options for medical, dental and vision insurance, life insurance, disability, and voluntary benefits as well as Paid Time Off in the form of sick time, vacation time and paid parental leave. Team Members have the opportunity to earn an annual flat amount Bonus payment if established system and employee eligibility criteria is met.

Indeed Monster

• Bachelor's Level Degree

• Management 3 years
• Recruitment 3 years

• Marketing
• Mathematics
• Mgmt of Financial Resources
• Mgmt of Staff Resources
• Microsoft Excel
• Microsoft PowerPoint
• Microsoft Word
• Monitoring
• Negotiation
• Persuasion
• Project Management
• Reading Comprehension
• Service Orientation
• Social Perceptiveness
• Speaking
• Technology/Computer
• Time Management
• Troubleshooting
• Writing
• Active Learning
• Active Listening
• Communication
• Complex Problem Solving
• Coordination
• Critical Thinking
• Judgment and Decision Making
• Leadership