Customer Retention Manager jobs in Rapid City, SD

Customer Retention Manager manages all customer retention activities. Takes initiatives in customer satisfaction via process improvement plans and efficient reporting and flow of information. Being a Customer Retention Manager maintains industry relationships and develops budgets and controls costs. Responsible for leading a team of retention members. Additionally, Customer Retention Manager requires a bachelor's degree in area of specialty. Typically reports to a head of a unit/department. The Customer Retention Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Retention Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Installation Technician - RETENTION BONUS
  • Renewal by Andersen of Rapid City
  • Rapid, SD FULL_TIME
  • Window Installer - Home Construction - Hiring immediately

    • Due to Tremendous Growth we have multiple opportunities available.
    • We have plenty of year around work with several BONUS programs and will keep you busy.
    • $1500 Retention Bonus ($500 at 30, 60 and 90 days of employment)*
    • Start to finish in-house training program to help you grow and advance your career

    Would you like to know more about our company before you apply?

    Then please watch this You Tube Video https://youtu.be/-r-t6-S0g6A Just copy and paste the link in your browser and check us out!! You will be surprised!!

    Renewal by Andersen of Rapid City is currently hiring Window Installers for the Rapid City, SD area.

    Renewal by Andersen provides start to finish residential window replacement in the Montana, Wyoming and Rapid City, South Dakota areas. We are the replacement division of Andersen Windows, which is the largest and oldest window manufacturer nationwide. Our Window Installers prep and setup install sites in accordance with our company guidelines and perform window and/or door installations, as well as removal procedures. Our installers work cooperatively with their crew and our inside production team to go above and beyond customer expectations and service. This is a year-round position that offers overtime. Future relocation possibilities in Montana and Wyoming.

    Applicants with Roofing, Siding, Framing, Laborers, Construction, Carpentry or Home Improvement Experience are encouraged to apply.

    WE OFFER

    • Paid time off
    • Health Insurance
    • Paid Holidays
    • 401K
    • Paid Travel Time
    • Year Round Work
    • $50.00 Per Diem and Paid Hotel when working out of town

    PRIMARY RESPONSIBILITIES:

    Baseline Competencies:

    Improving baseline competencies regarding product(s), window installation processes, techniques and general window competencies.

    Outputs

    • Effectively prepares the job site for set up and tear down.
    • Installs window and door products in accordance with Company standards and processes.
    • Collaborates with the Lead Installer or the Field Technician throughout the installation project to maximize efficiencies, proper tear outs and installation techniques.
    • Builds and sustains positive homeowner relations.
    • Plans continual self-learning and development of skills.
    • Assists in meeting or exceeding customer satisfaction expectations.
    • Adheres to proper safety techniques
    • Demonstrates daily punctuality and attendance

    ___________________________________________________________________

    Qualifications & Skill Requirements:

    • High school diploma or equivalent combination of education and experience
    • Ability to lift up to 100 pounds
    • Working knowledge of hand and power tools is needed
    • Enforce and monitor proper "Personal Protective Equipment" on job-sites
    • Ability to work directly with customers and address any needs at the job-site
    • Have knowledge of basic liner and casing installation including picture frame and sill apron methods.
    • Basic enclosure of openings, such as proper framing, insulation, siding and drywall patching.
    • Renewal by Andersen of Montana is a drug free environment
    • Applicants must have a clean driving record and valid driver's license
    • Applicants must pass a pre-employment background check
    • Applicants must pass a pre-employment drug screen

    *Retention Bonus may not be used in conjunction with a Referral Bonus

    Job Type: Full-time

    Pay: $19.00 - $23.00 per hour

    Benefits:

    • 401(k)
    • 401(k) matching
    • Health insurance
    • Life insurance
    • Paid time off
    • Referral program

    Schedule:

    • 10 hour shift
    • Overtime

    Application Question(s):

    • Are you willing to undergo a background check in accordance with Local, State and Federal guidelines?

    License/Certification:

    • Driver's License (Preferred)

    Willingness to travel:

    • 50% (Preferred)

    Work Location: On the road

  • 21 Days Ago

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Customer Success Manager
  • Property Meld
  • Rapid, SD FULL_TIME
  • 🌟Join Our Team: Customer Success Manager 🌟 Property Meld's vision is to radically improve how the property management industry handles property maintenance by offering intelligent maintenance. If yo...
  • 8 Days Ago

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Customer Account Manager !!!!URGENTLY HIRING!!!!
  • Aarons's Sales and Lease
  • Rapid, SD FULL_TIME
  • At Aaron’s, relationships with our customers are about FIRST names. Our goal is to bring our customers one step closer to ownership. As a Customer Account Manager, you will be integral in helping our ...
  • Just Posted

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Customer Service Manager - State Farm Agent Team Member
  • Jeff Johnson - State Farm Agent
  • Rapid, SD FULL_TIME
  • Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Manager - State Farm Agent Team Member. We seek an energet...
  • 1 Month Ago

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Physician / Urology / South Dakota / Locum or Permanent / Urologist opening in Rapid City, SD - starting & retention bonus Job
  • JobRapido
  • rapid, SD FULL_TIME
  • Seeking a full-time BE/BC Urologist with fellowship training to join our practice. Join a busy 6 urologist practice. 1:9 Call. Fellowship training is required. The following trainings would be conside...
  • 6 Days Ago

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Customer Service Manager - State Farm Agent Team Member (Property and Casualty Insurance Focus)
  • Coreen Lerwick - State Farm Agent
  • Spearfish, SD PART_TIME
  • Position Overview Looking for a part-time job that provides meaningful work and competitive compensation? Consider a position in a State Farm Agent's office. Responsibilities Establish customer relati...
  • 21 Days Ago

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0 Customer Retention Manager jobs found in Rapid City, SD area

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Keyholder
  • Torrid
  • Rapid City, SD
  • Description At Torrid, we celebrate every shape, every size, and every curve of our customer. Our Torrid stores offer an...
  • 4/25/2024 12:00:00 AM

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PRIMARY PREVENTION SPECIALIST (PREV WF) (Title 32)
  • Army National Guard Units
  • Rapid City, SD
  • Army National Guard Units PRIMARY PREVENTION SPECIALIST (PREV WF) (Title 32) Rapid City , South Dakota Apply Now Summary...
  • 4/23/2024 12:00:00 AM

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Customer Retention Specialist (REMOTE)
  • Feyer&Associates
  • Rapid City, SD
  • We are looking for a motivated and empathetic Remote Customer Retention Specialist to join our team. As a Customer Reten...
  • 4/22/2024 12:00:00 AM

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Internal Revenue Agent (Fed State Local Gvmt Spec - Examiner) 12 MONTH ROSTER AMENDED
  • Department Of The Treasury
  • Rapid City, SD
  • Duties WHAT IS THE TAX EXEMPT & GOVERNMENT ENTITIES (TE/GE) DIVISION? A description of the business units can be found a...
  • 4/22/2024 12:00:00 AM

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Internal Revenue Agent (Special Enforcement Program - Examiner) 12 MONTH ROSTER (Amended)
  • Department Of The Treasury
  • Rapid City, SD
  • Duties WHAT IS THE SMALL BUSINESS/SELF EMPLOYED (SBSE) DIVISION? A description of the business units can be found at: ht...
  • 4/22/2024 12:00:00 AM

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Retail Key Holder Part-Time
  • Office Depot
  • Rapid City, SD
  • Job Description At Office Depot Inc., the Service Advisor - Key Carrier (KC) is a part-time role providing "total soluti...
  • 4/21/2024 12:00:00 AM

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Internal Revenue Agent/ Senior Revenue Agent (Examiner)- (12 Month Roster)- Amended
  • Department Of The Treasury
  • Rapid City, SD
  • Duties WHAT IS THE LARGE BUSINESS AND INTERNATIONAL (LBI) DIVISION? A description of the business units can be found at:...
  • 4/21/2024 12:00:00 AM

Rapid City is located at 44°04′34″N 103°13′42″W / 44.076188°N 103.228299°W / 44.076188; -103.228299. The downtown elevation of Rapid City is 3,202 feet (976 m) and Rapid City sits in the shadow of Black Elk Peak, which at 7,242 feet (2,207 m), is the highest point east of the Rocky Mountains. According to the United States Census Bureau, the city has a total area of 55.49 square miles (143.71 km2), of which 55.41 square miles (143.5 km2) is land and 0.08 square mile (0.2 km2) is water. Rapid City is located on the eastern edge of the Black Hills, and is split in half by the Dakota Hogback. ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Retention Manager jobs
$77,736 to $105,585
Rapid City, South Dakota area prices
were up 0.8% from a year ago

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The most common pitfall for businesses around the world is that they think that if they have a great product or service, then customer retention will follow naturally.
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