Customer Retention Manager jobs in Richmond, VA

Customer Retention Manager manages all customer retention activities. Takes initiatives in customer satisfaction via process improvement plans and efficient reporting and flow of information. Being a Customer Retention Manager maintains industry relationships and develops budgets and controls costs. Responsible for leading a team of retention members. Additionally, Customer Retention Manager requires a bachelor's degree in area of specialty. Typically reports to a head of a unit/department. The Customer Retention Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Retention Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

R
Civil Engineer - Renewable Energy Project Manager
  • Renewable Energy Project Manager - LaBella Associates
  • Richmond, VA FULL_TIME
  • We are currently seeking a qualified and motivated Civil Engineer with a passion for renewable energy to lead clients, projects, and portfolios as a Project Manager. The Project Manager will work closely with our core renewables team and will manage project responsibilities of multi-discipline teams and projects throughout the northeast.

    Qualified candidates will excel at contributing to all phases of Renewable Energy and other Civil Engineering projects including the development of schematic drawings, working within teams in a collaborative manner, producing effective and high-quality drawings to be issued for construction, steering projects through the municipal or state approval process, and supporting projects throughout construction as they progress to commissioning. The ability to communicate effectively using verbal, graphic, and written means is paramount and a necessity for this position.

    In addition, the Project Manager will assist with proposal writing and business development, and manage mid-level and entry-level staff.

    Duties

    • Responsible for planning, scheduling, developing, coordinating, directing, and managing a variety of renewable energy projects and portfolios.
    • Preparing various types of related reports and studies and securing local approvals and permits for projects.
    • Contribute to marketing of the firm and development of new business by initiating relationships with new clients, maintaining relationships with current clients, and key individuals of other organizations and companies.
    • Developing and evaluating plans and criteria for renewable energy projects as well as planning and coordinating activities to be carried out by others including in-house engineers, designers, and surveyors and outside specialty consultants.
    • Develop an understanding of local/state jurisdictional requirements for utility-scale, distributed generation and behind-the-meter renewable energy applications.
  • 12 Days Ago

M
Customer Service Account Manager
  • Moore, A Series LLC
  • Henrico, VA FULL_TIME
  • RICHMOND PRINT GROUP IS SEEKING A FULLTIME CUSTOMER SERVICE ACCOUNT MANAGER TO JOIN OUR TEAM Do you have Customer Service, Project Management and Superior Organizational Skills? If so, you are what we...
  • 15 Days Ago

S
Customer Success Manager, Enterprise
  • Skilljar
  • Richmond, VA FULL_TIME
  • Skilljar is seeking a Customer Success Manager, Enterprise, to join our growing CS team! The Customer Success team at Skilljar strives to create the best customer experience possible. We go above and ...
  • 15 Days Ago

M
Senior Customer Success Manager
  • Motorola Solutions
  • Richmond, VA FULL_TIME
  • Company OverviewAt Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Becaus...
  • 2 Days Ago

H
Customer service manager
  • Holiday Barn Pet Resorts
  • Allen, VA FULL_TIME
  • Customer Experience Pack Leader / Manager - Holiday Barn Pet Resorts We have an opening for a Customer Service / Experience Manager at our Glen Allen location, 3800 Mountain Road, Glen Allen, VA, 2306...
  • 3 Days Ago

F
Customer Service Manager (CSM)
  • Food Lion
  • Manakin Sabot, VA FULL_TIME
  • Job Title: Customer Service Manager Job Code: 401 Department: Front End Reports To: Store Manager Primary Purpose: Support the management and duties of store operations to meet financial and sales goa...
  • 6 Days Ago

Filters

Clear All

  • Filter Jobs by companies
  • More

0 Customer Retention Manager jobs found in Richmond, VA area

A
Branch Manager II (Bon Air Branch)
  • Atlantic Union Bank
  • Richmond, VA
  • ** Branch Manager II (Bon Air Branch)** **Job Category****:** Retail **Requisition Number****:** BRANC04529 Showing 1 lo...
  • 4/24/2024 12:00:00 AM

M
Senior Director - Inland Marine Product Line Leadership
  • Markel Corporation
  • Richmond, VA
  • What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it. The ...
  • 4/24/2024 12:00:00 AM

A
Registered Manager
  • Adult Social Care
  • Richmond, VA
  • I am proud to be working with a small Domiciliary Care provider in Richmond, who are looking for an experienced Register...
  • 4/24/2024 12:00:00 AM

A
Personal Banker (Three Chopt Branch)
  • Atlantic Union Bank
  • Richmond, VA
  • Description This position is responsible for providing a best in class customer experience while assisting new and exist...
  • 4/24/2024 12:00:00 AM

U
Program Assistant
  • U.S.VETS
  • Richmond, VA
  • Job Details Level Experienced Job Location U.S. VETS Virginia - Richmond, VA Position Type Full Time Education Level 4 Y...
  • 4/23/2024 12:00:00 AM

U
Patient Services Representative
  • Universal Health Services
  • Petersburg, VA
  • Responsibilities Patient Services Representative Poplar Springs Hospital i s a 183 bed acute care and residential facili...
  • 4/22/2024 12:00:00 AM

T
Licensed Pharmacy Technician - Laburnum
  • The Cannabist Company
  • Richmond, VA
  • DISPENSARY TECHNICIAN Reports to: General Manager Pay: $19 an hour + tips! Position Overview: The Dispensary Technician ...
  • 4/21/2024 12:00:00 AM

U
Collection Specialist - East
  • UHS
  • Richmond, VA
  • Responsibilities One of the nation's largest and most respected providers of hospital and healthcare services, Universal...
  • 4/20/2024 12:00:00 AM

Richmond (/ˈrɪtʃmənd/) is the capital of the Commonwealth of Virginia in the United States. It is the center of the Richmond Metropolitan Statistical Area (MSA) and the Greater Richmond Region. Richmond was incorporated in 1742 and has been an independent city since 1871. As of the 2010 census, the city's population was 204,214; in 2016, the population was estimated to be 223,170, making Richmond the fourth-most populous city in Virginia. The Richmond Metropolitan Area has a population of 1,260,029, the third-most populous metro in the state. Richmond is located at the fall line of the James R...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Retention Manager jobs
$84,986 to $115,432
Richmond, Virginia area prices
were up 1.2% from a year ago

Customer Retention Manager in Troy, NY
Making security moreaccessible than ever before, and backed by 24/7 customer support, ADT iscommitted to providing superior customer service with a focus on speed andquality of responsiveness, helping customers feel safer and empowered.
December 08, 2019
Customer Retention Manager in Las Vegas, NV
Optimity are looking for a technically minded project manager with relevant experience within a network technology service provider, to join a busy provisioning and projects team based in the heart of Shoreditch.
January 31, 2020
Customer Retention Manager in Pittsburgh, PA
The most common pitfall for businesses around the world is that they think that if they have a great product or service, then customer retention will follow naturally.
January 15, 2020