Customer Retention Manager manages all customer retention activities. Takes initiatives in customer satisfaction via process improvement plans and efficient reporting and flow of information. Being a Customer Retention Manager maintains industry relationships and develops budgets and controls costs. Responsible for leading a team of retention members. Additionally, Customer Retention Manager requires a bachelor's degree in area of specialty. Typically reports to a head of a unit/department. The Customer Retention Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Retention Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Senior Customer Success Manager
UNBXD is on a mission to build the world's largest and smartest search intelligence product. We are an organization comprised of highly driven team members and skilled engineers who want to transform the challenges faced across search engines with algorithmic problem solving, machine learning and infrastructure engineering.
We are looking for candidates that share our passion and who are ready to tackle complex projects. As a Senior Customer Success Manager, you will play a key role within our organization, building relationships with our merchants and support both their objectives and growth with UNBXD’s term offerings. You will serve as primary point of contact and ensure strategic initiatives are in place with clients that grow revenue, adoption, and user engagement. If you love challenges and can browse ambiguity, we are looking for someone like you.
What you’ll do :
Manage key accounts to develop long term business relationships and drive UNBXD revenue growth.
What you’ll bring :
Bonus Points :
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0 Customer Retention Manager jobs found in Rochester, MN area