Customer Retention Manager manages all customer retention activities. Takes initiatives in customer satisfaction via process improvement plans and efficient reporting and flow of information. Being a Customer Retention Manager maintains industry relationships and develops budgets and controls costs. Responsible for leading a team of retention members. Additionally, Customer Retention Manager requires a bachelor's degree in area of specialty. Typically reports to a head of a unit/department. The Customer Retention Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Retention Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Automotive Customer Relations Manager/Retention Specialist
Busy San Antonio dealership is looking for a Customer Relations Manager with automotive experience. We are looking for a candidate with a "Can Do" attitude that will take charge and get things done! If you have the experience, organizational skills and know how to make it happen we want to talk to YOU! This is a key role in our dealership and your impact greatly affects our reputation, customer experience and retention!
Job Requirements:
The right candidate will enjoy working in a fast paced environment.
We work hard but we have fun! We believe that our people are our greatest asset! This job focuses on our culture and ways to continuously improve for both our internal and external customers. If you have the automotive expertise and are driven we want to talk to you!
Compensation and Benefit Plan commensurate with experience. Please submit your resume for consideration.
Clear All
0 Customer Retention Manager jobs found in San Antonio, TX area