Customer Retention Manager jobs in Somerset, NJ

The Supply Chain Manager is responsible for maintaining accurate daily, weekly, and monthly accounting of cannabis inventory and ancillary products within one or more assigned dispensaries. This role manages product intake, ensures that product expiration dates are being tracked and managed, and coordinates with dispensary management to ensure the right mix of products are being stocked to meet customer needs. This position will also perform Agent in Charge functions which include bringing in product from cultivators, managing returns, and overseeing destruction duties.

• Coordinates with vendors to obtain product information and communicates product features to dispensary sales and management staff
• Conduct daily reconciliation of dispensary cannabis inventories
• Maintains dispensary flow via product placement and stocking functions
• Conducts weekly inventory of all cannabis inventories for dispensaries and secure storage.
• Conducts a comprehensive monthly inventory of all cannabis in storage and dispensaries.
• Responsible for maintaining order within the vault room
• Picks and Pulls orders for fulfillment when in store (online and in-person)
• Inspects and enters all new cannabis and ancillary products from vendors and ensures all manifests are accurate and documented in accordance with state law
• Ensures that defective / returned product is immediately placed into a locked, clearly marked quarantine bin
• Coordinates with GPs to perform required product return activities
• Assists as needed with dispensary sales and operations (customer service, cash counts, etc.) when needed due to thin staff at location in which they are currently operating 
• Follows company, state, & federal policies and procedures
• Coordinates with Marketing Staff to identify potential sales products based on product aging and expiration
• Coordinates with the Dispensary Manager to identify potential business process improvements
• Partners with the Dispensary Manager on goal setting and establishing daily/weekly/monthly product sales objectives 
• Performs other related duties as required.

Inventory Responsibilities

• Responsible for ensuring adequate product assortment, variety, and quantities within assigned dispensaries 
• Regularly runs inventory reports and conducts product analysis for the purpose of recommending sales and specials to move aging product 
• Utilizes effective reporting to make informed and strategic ordering decisions
• Partners with the Dispensary Manager on ordering budgets and healthy turn
• Establishes and nurtures relationships with local growers and product vendors 
• Responsible for maintaining and updating Vendor contact list
• Coordinates with vendors to determine product availability and coordinates all necessary documentation for purchase
• Ensures purchase orders are built into inventory tracking systems to ensure all product is entered within 24 hours of receipt and ready for sale
• Responsible for maintaining quality and regulatory compliance of all product in stock including packaging, labeling, and sku-ing
• Ensures tests results and proper classifications are accurately entered into systems within 24 hours of receipt
• Adheres to consistent naming conventions and follows product entry SOPs
• Makes suggestions to improve business functions
• Knowledgeable about ancillary cannabis products and is able to articulate and demonstrate basic product usage.

Cultural Responsibilities

• Embodies Justice Cannabis Co.’s values and models our code of conduct
• Builds strong and effective internal, external, and cross-functional relationships.
• Is committed to creating and maintaining a fun and productive work environment
• Actively coordinates team building and cultural development
• Values Honesty, Integrity, Transparency, and Direct Communication