Customer Retention Manager jobs in Spring Hill, FL

Customer Retention Manager manages all customer retention activities. Takes initiatives in customer satisfaction via process improvement plans and efficient reporting and flow of information. Being a Customer Retention Manager maintains industry relationships and develops budgets and controls costs. Responsible for leading a team of retention members. Additionally, Customer Retention Manager requires a bachelor's degree in area of specialty. Typically reports to a head of a unit/department. The Customer Retention Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Retention Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Customer Service Retention Specialist
  • The Medicare Basics
  • Clearwater, FL FULL_TIME
  • About us $16 - $20 per hour to start

    The Medicare Basics

    We are looking for career-minded individuals to join our customer service department to help in assisting and retaining our clients. We are a licensed, appointed, and certified Medicare secondary tele-digital agency/brokerage that has clients nationwide with various types of insurance plans As a customer service/retention agent, you will be helping our clients utilize their insurance to the best of their abilities.

    We will train and help the right people get their insurance license while gaining on-the-job experience. A license will help you advance in your position, and take on more responsibilities, ultimately leading to more income. Experience and License determine starting pay.

    Typical Duties

    • Follow-ups with clients to ensure they are happy and understand how to use their insurance effectively.
    • Helping clients find new doctors
    • Assisting clients with billing issues that may arise
    • Inbound and outbound calls

    Helpful Experience

    • Must have a basic computer skill set
    • Proficient in medical and billing terminology
    • 2-15 FL license in good standing (not required to start)
    • Medical administrative experience is ideal but not required

    Benefits after 60 days

    • PTO
    • Vacations
    • Health Insurance
    • 401K

    Hours of operation: Monday - Friday, 9am - 6pm (may vary depends on Enrollment Period)

    Job Type: Full-time

    Pay: $16.00 - $20.00 per hour

    Expected hours: 40 per week

    Benefits:

    • 401(k)
    • Dental insurance
    • Flexible schedule
    • Health insurance
    • Paid time off
    • Vision insurance

    Experience level:

    • 1 year

    Shift:

    • 8 hour shift

    Weekly day range:

    • Monday to Friday

    Work setting:

    • In-person
    • Office

    License/Certification:

    • Insurance Producer License (Preferred)

    Work Location: In person

  • 2 Months Ago

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Customer Success Manager
  • DocuPhase LLC
  • Clearwater, FL FULL_TIME
  • DocuPhase is looking for a highly motivated, detail-oriented, and driven Customer Success Agent. In this position, you will be involved in all aspects of the customers success; setting up and using Do...
  • 20 Days Ago

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Utility Customer Service Manager
  • City of Clearwater
  • Clearwater, FL FULL_TIME
  • Salary See Position Description Location Clearwater, FL Job Type Full-time Department Utility Customer Service Job Number 2022-00245 Position Description TARGET ENTRY SALARY: $69,792 - $76,771 DOQPOSI...
  • 20 Days Ago

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Customer Success Manager (CSM)
  • Performance
  • Clearwater, FL FULL_TIME
  • Job Description: Performance is a leader in the development of outstanding software and hardware for the avionics and space exploration industries. A Performance Customer Success Manager (CSM) is resp...
  • 22 Days Ago

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Customer Success Manager
  • Mortgage Marketing Animals
  • Palm Harbor, FL FULL_TIME
  • We’re looking for an enthusiastic, outgoing, and professional Customer Success Manager to join our team! You’ll play a crucial role in our client's experience while in our coaching program. You will b...
  • 24 Days Ago

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Customer Service and Billing Manager
  • U.S. Water Services Corporation
  • Port Richey, FL FULL_TIME
  • U.S. Water Services Corporation is a well-established and diverse water and wastewater utility organization specializing in utility maintenance, operations, engineering, and construction services. U.S...
  • 28 Days Ago

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0 Customer Retention Manager jobs found in Spring Hill, FL area

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Bilingual Customer Care Representative
  • Ashley Global Retail
  • Tampa, FL
  • Ashley Furniture is a privately held company with over 75 years in business. We wouldn’t be the World’s Largest Furnitur...
  • 4/24/2024 12:00:00 AM

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Prime Brokerage Client Service Rep- AVP- HYBRID
  • Citigroup
  • Tampa, FL
  • The Securities & Derivatives Manager is an intermediate management level position responsible for providing full leaders...
  • 4/24/2024 12:00:00 AM

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Merchant Services Coordinator
  • Seacoast Bank
  • Tampa, FL
  • This position can be located at the Seacoast offices in Stuart, Tampa or Orlando. JOB SUMMARY: The Merchant Services Coo...
  • 4/24/2024 12:00:00 AM

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Senior Client Manager
  • Outcome Technologies Llc
  • Tampa, FL
  • Job Description Job Description Welcome to Automated Appointment Engines! We're the fastest-growing Digital Marketing Co...
  • 4/23/2024 12:00:00 AM

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Customer Retention Specialist (Remote)
  • N&A Enterprises and Solutions
  • Tampa, FL
  • Description: Position Overview: As a Remote Customer Retention Specialist, you will play a crucial role in ensuring the ...
  • 4/23/2024 12:00:00 AM

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Prime Brokerage CSR - B11-Hybdrid
  • Citigroup
  • Tampa, FL
  • **Job Background/context:** Prime Broker Middle Office supports the Prime Brokerage Business, and is part of the overall...
  • 4/23/2024 12:00:00 AM

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General Manager
  • Denny's
  • Spring Hill, FL
  • DescriptionAccountability:Reporting to the Area Leader, the General Manager will be responsible for overall restaurant o...
  • 4/23/2024 12:00:00 AM

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Chief Nursing Officer
  • Encompass Health
  • Spring Hill, FL
  • The Chief Nursing Officer (CNO) is responsible for the development and implementation of the plans for providing nursing...
  • 4/23/2024 12:00:00 AM

Spring Hill is a census-designated place (CDP) in Hernando County, Florida, United States. The population was 98,621 at the 2010 census, up from 69,078 at the 2000 census. The American Community Survey estimated the population in 2016 to be 111,189. Spring Hill belongs to Florida's Nature Coast region and is in the Tampa-St. Petersburg-Clearwater metro area. It is east of Hernando Beach, southwest of Brooksville, and north of Tampa. Spring Hill is located in southwestern Hernando County at 28°28′44″N 82°32′52″W / 28.47889°N 82.54778°W / 28.47889; -82.54778 (28.478929, & 82.547732). It is bo...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Retention Manager jobs
$82,016 to $111,398
Spring Hill, Florida area prices
were up 1.1% from a year ago

Customer Retention Manager in Troy, NY
Making security moreaccessible than ever before, and backed by 24/7 customer support, ADT iscommitted to providing superior customer service with a focus on speed andquality of responsiveness, helping customers feel safer and empowered.
December 08, 2019
Customer Retention Manager in Las Vegas, NV
Optimity are looking for a technically minded project manager with relevant experience within a network technology service provider, to join a busy provisioning and projects team based in the heart of Shoreditch.
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Customer Retention Manager in Pittsburgh, PA
The most common pitfall for businesses around the world is that they think that if they have a great product or service, then customer retention will follow naturally.
January 15, 2020