Customer Retention Manager manages all customer retention activities. Takes initiatives in customer satisfaction via process improvement plans and efficient reporting and flow of information. Being a Customer Retention Manager maintains industry relationships and develops budgets and controls costs. Responsible for leading a team of retention members. Additionally, Customer Retention Manager requires a bachelor's degree in area of specialty. Typically reports to a head of a unit/department. The Customer Retention Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Retention Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
A Day in the Life:
As a Department Manager, you are a cut above the rest, ensuring the day-to-day operations and sales of the department run smoothly, while leading and engaging your team. To truly be successful in this position, you need to value teamwork & camaraderie, recognize each other’s contributions, and support your team’s growth. Our business is ever growing; not only do you get to be a part of that growth, but you will get to learn and adapt along the way. The possibilities are endless as a Department Manager, as you and your team deliver outstanding customer service daily to earn customers for life. We build belonging by creating a diverse and inclusive workforce, so if this resonates with you, come bring your flavor and join our team!
What you bring to the table:
Why you will choose us:
Albertsons Companies Inc. has always been a people-oriented business, and thoughtful people practices remain a core element of our company’s philosophy. Our goal is to continue to bring people together around the joys of food and to inspire well-being and that starts with people like you bringing your unique self to our company and making it one person stronger and better!
We also provide a variety of benefits including:
Our Values
0 Customer Retention Manager jobs found in Troy, NY area