Customer Retention Representative jobs in Baltimore, MD
Customer Retention Representative processes orders, prepares correspondence, and fulfills needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Being a Customer Retention Representative offers discounts or special deals as needed and within pre-established limits. Requires a high school diploma or equivalent. Additionally, Customer Retention Representative typically reports to a supervisor or manager. The Customer Retention Representative may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)
Recently Added Customer Retention Representative jobs
- Numa Management Associates, LLC
-
Columbia, MD
OTHER
-
Company Description
Numa Management Associates, LLC is a management consulting firm in Columbia, MD. We are a reliable source for staff support and management services.
Job Description
Our company is seeking professionals with excellent communication and interpersonal skills to join our team as Customer Service Representatives. The successful candidate will be responsible for providing solutions to customer service inquiries, following all regulations in a highly regulated industry and interacting with supervisors, co-workers and customers. The ideal candidate for this position will have strong phone etiquette and experience working with a variety of technology.
Responsibilities:
- Provide outstanding customer service.
- Direct customer inquiries to the appropriate staff.
- Provide sales support.
- Comprehend and follow company policy and procedure.
- Respond to customer needs and requests.
- Maintain inventory levels.
- Perform administrative tasks.
Qualifications
Proficient in MicroSoft Suite
Ability to multi-task
Strong communication skills
Additional Information
Contact: Recruiter/Eno Nzesi : 410.290.6264
- 9 Days Ago
- HiEmployment
-
Baltimore, MD
FULL_TIME
- We are seeking a Customer Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.Responsibilities:Ha...
- 16 Days Ago
- Baltimore City Community College
-
Baltimore, MD
FULL_TIME
- Retention Coordinator Apply Now Description/Job Summary Reporting to the Academic Achievement Center (AAC) director, the Retention Coordinator researches, plans, and executes effective strategies and ...
- 22 Days Ago
- Leggett & Platt
-
Havre de Grace, MD
FULL_TIME
- Elite Comfort Solutions, a Leggett & Platt Company, is comprised of hardworking individuals dedicated to delivering innovative, high-quality foam products for the bedding and furniture markets and bey...
- 17 Days Ago
- Mojo Art & Image LLC
-
Baltimore, MD
FULL_TIME
- This is a administrative role providing Customer and Sales support. You will be working with Customers, Sales representatives and other departments to facilitate the movement of goods from quote throu...
- 17 Days Ago
- Precision Door Service Central MD
-
Arbutus, MD
FULL_TIME
- Hours:8 am-4 pm Monday-Friday Job Responsibilities: Answer inbound calls and make outbound calls to schedule appointments. Prioritize calls according to the customer and/or operational needs. Dispatch...
- 18 Days Ago
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0 Customer Retention Representative jobs found in Baltimore, MD area
- Menzies Aviation
-
Baltimore, MD
- ** Ramp Agent-$13.00/ hr + $1000 Bonus!** **Job Category****:** Airport Operations **Requisition Number****:** BWIRA0650...
- 4/26/2024 12:00:00 AM
- Senior Helpers
-
Lutherville Timonium, MD
- Role: Client Services Coordinator Type: Full Time Overview If you have customer service experience this is the perfect j...
- 4/25/2024 12:00:00 AM
- Abroad Way Management
-
Parkville, MD
- Do you enjoy working with people? Are you looking for an opportunity to challenge yourself and learn new skills? If you ...
- 4/24/2024 12:00:00 AM
- Ultimate Charities
-
Arlington, VA
- We're an innovative event marketing company dedicated to exceeding expectations and driving success for our clients. If ...
- 4/24/2024 12:00:00 AM
- Brightkey, Inc
-
Annapolis, MD
- Job Description Job Description Position Overview: As a Customer Service Call Center Team Lead, you will play a pivotal ...
- 4/23/2024 12:00:00 AM
- Ecolab Inc.
-
Bowie, MD
- Territory Service and Sales Representative - $4,000 Bonus page is loaded **Territory Service and Sales Representative - ...
- 4/23/2024 12:00:00 AM
- Rollins, Inc.
-
Gaithersburg, MD
- ** Customer Relations Specialist** **Job Category****:** Customer Service **Requisition Number****:** CUSTO020660 Showin...
- 4/23/2024 12:00:00 AM
- Collage Group
-
Bethesda, MD
- Account Director, Customer Success Location: Hybrid with 2 days/week in Bethesda, MD office (close to Metro). Remote tal...
- 4/22/2024 12:00:00 AM
About Baltimore, Maryland
were up 1.5% from a year ago