Customer Retention Representative jobs in Florence, SC
Customer Retention Representative processes orders, prepares correspondence, and fulfills needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Being a Customer Retention Representative offers discounts or special deals as needed and within pre-established limits. Requires a high school diploma or equivalent. Additionally, Customer Retention Representative typically reports to a supervisor or manager. The Customer Retention Representative may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)
Recently Added Customer Retention Representative jobs
- Coastal Air Plus
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Conway, SC
FULL_TIME
-
Coastal Air Plus is a family-owned and operated HVAC company serving communities from Pawley's Island to North Myrtle Beach for over 70 years! We offer both commercial and residential heating and air conditioning services, providing our customers with high-quality customer service, prompt and reliable tech services, and top-quality workmanship utilizing industry best practices on every job.
We are currently looking for a Customer Service Representative to join our team!
In this position, you will be making inbound and outbound calls to our current clients to check in after service has been completed, as well as offering additional products and services. There will be some cold calling and clerical responsibilities as well. This position requires a genuine and friendly phone voice and personality. Someone who is not afraid of a little rejection, who is easy to talk to, and who likes helping people. Solid computer skills and a self-driven attitude are a must to succeed in this job.
Work Hours: 8:00 am - 5:00 pm, Monday through Friday, overtime as required
Pay Scale: $17.00 per hour depending on experience Spiffs!
Benefits: Paid Vacation and Holidays, PTO, Medical, 401k with Company Match
Required Qualifications:
- High school diploma or GED
- Exceptional customer service skills
- 1-2 years of inside sales, call center, or telemarketing experience
- Experience in the HVAC industry is a plus
- Excellent communication skills, both written and verbal
- Ability to operate the multi-line phone system
- Strong computer skills and ability to type a minimum of 40 wpm
- Proficiency in Word, Excel, Outlook, and Teams
- Positive "can do" attitude
- 18 Days Ago
- Planet Fitness
-
Rockingham, NC
OTHER
- Job Details Job Location: L066 Rockingham - Rockingham, NC Salary Range: Undisclosed DescriptionPart- Time: Starting at $11 per hour. Hours are Monday - Thursday 4pm - 11pm, Friday's 1pm - 9pm, Weeken...
- 20 Days Ago
- Horry County Government
-
Conway, SC
FULL_TIME
- Status : Open Close Date : 03/08/2024 Salary : 13.00 PER HOUR Type : Temporary General Job Description Temps needed to assist staff with election work. Duties for this Position assist staff with all e...
- 21 Days Ago
- U-Haul
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Florence, SC
FULL_TIME
- Location : 2011 Hoffmeyer Rd, Florence, South Carolina 29501 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the pos...
- Just Posted
- Vector
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Rockingham, NC
FULL_TIME
- Communicate solutions to customers; Identify and escalate potential issues as needed; Proactively communicate and close the loop with customers and all stakeholders; Assist in customer conference call...
- Just Posted
- Associates Asset Recovery
-
Florence, SC
FULL_TIME
- Associates Asset Recovery is looking to interview and hire qualified candidates! AAR is more than a job it is a family. This family works to build lasting careers that will benefit you and your famili...
- Just Posted
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0 Customer Retention Representative jobs found in Florence, SC area
- PruittHealth
-
Florence, SC
- Join PruittHealth, where the health and safety of our workforce is a top priority PruittHealth Cares About You Stay...
- 4/24/2024 12:00:00 AM
- TMX Finance LLC.
-
Marion, SC
- **Store Manager** CAROUSEL_PARAGRAPH * Marion, South Carolina * Store Manager * 26699 ** Share Job** mail_outlineGet fut...
- 4/23/2024 12:00:00 AM
- Ross Stores, Inc.
-
Sumter, SC
- Our values start with our people, join a team that values you! We are the nation’s largest off-price retailer with over ...
- 4/23/2024 12:00:00 AM
- Hardee's
-
Florence, SC
- Click HERE to Apply! Job Title - Restaurant Crew Member/Hardee's NOW HIRING Hard Working, Friendly, Honest Crew Members ...
- 4/21/2024 12:00:00 AM
- Hardee's
-
Lake City, SC
- Click HERE to Apply! Job Title - Restaurant Crew Member/Hardee's NOW HIRING Hard Working, Friendly, Honest Crew Members ...
- 4/21/2024 12:00:00 AM
- Marley Engineered Products
-
Bennettsville, SC
- Job Description Job Description How you will make an Impact (Job Summary) SPX is a diverse team of unique individuals wh...
- 4/21/2024 12:00:00 AM
- KG Workforce Solutions, LLC
-
Florence, SC
- Title: Capital Giving Manager / Fundraiser Location: Florence, South Carolina (onsite work and travel required) Salary, ...
- 4/20/2024 12:00:00 AM
About Florence, South Carolina
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