Customer Retention Representative processes orders, prepares correspondence, and fulfills needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Being a Customer Retention Representative offers discounts or special deals as needed and within pre-established limits. Requires a high school diploma or equivalent. Additionally, Customer Retention Representative typically reports to a supervisor or manager. The Customer Retention Representative may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)
Sick of hopping from job to job? Want to turn your job into a career? At The Health Insurance Guy, LLC (HIG), we create an environment where individuals can achieve financial success, personal and professional growth, and live a life filled with unforgettable experiences. We are not just an insurance marketing organization, we are a catalyst for change, growth, and extraordinary living.
We will turn your retention job into a career growing into an Assistant Manager and eventually Director of Customer Service
Compensation:$45,000 - $60,000
Responsibilities:
Benefits:
We believe in investing in our employees' professional development and providing growth opportunities. As a team member, you will have the chance to:
Clear All
0 Customer Retention Representative jobs found in Fort Lauderdale, FL area