Customer Retention Representative jobs in Frankfort, KY

Customer Retention Representative processes orders, prepares correspondence, and fulfills needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Being a Customer Retention Representative offers discounts or special deals as needed and within pre-established limits. Requires a high school diploma or equivalent. Additionally, Customer Retention Representative typically reports to a supervisor or manager. The Customer Retention Representative may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)

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CUSTOMER SERVICE REPRESENTATIVE
  • Family Dollar
  • Columbia, KY FULL_TIME
  • Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.

    General Summary

    As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.



    Principle Duties and Responsibilities:


    • Provides customer engagement in positive and approachable manner.
    • Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
    • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
    • Independently stocks shelves and recovers merchandise in the store.
    • Accurately handles customer funds and processes transactions using the POS system.
    • Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
    • Performs all other duties as assigned in order to maintain an effective and profitable store operation.

    Position Requirements:

    Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.

    Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.

    Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accomodation.

    Availability: Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.

    Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
  • 18 Days Ago

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CUSTOMER SERVICE REPRESENTATIVE
  • Family Dollar
  • Lebanon, KY FULL_TIME
  • Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
  • 19 Days Ago

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CUSTOMER SERVICE REPRESENTATIVE
  • Family Dollar
  • Carrollton, KY FULL_TIME
  • Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
  • 21 Days Ago

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CUSTOMER SERVICE REPRESENTATIVE
  • Family Dollar
  • Vevay, IN FULL_TIME
  • Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
  • 21 Days Ago

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CUSTOMER SERVICE REPRESENTATIVE
  • Family Dollar
  • Frankfort, KY FULL_TIME
  • Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
  • 22 Days Ago

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Customer Service Representative
  • Domino's | DTID Kentucky Pizza
  • Shelbyville, KY FULL_TIME
  • Domino's Pizza is hiring immediately for Customer Service Representatives to join their team! Part time, permanent positions are available!We are hiring multiple people for this role!We are searching ...
  • 2 Days Ago

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0 Customer Retention Representative jobs found in Frankfort, KY area

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FT Customer Support - Work From Home>
  • Distru
  • Nicholasville, KY
  • [Customer Service / Remote] - Anywhere in U.S. / Competitive Salary / Full Medical, Vision and Dental insurance coverage...
  • 3/28/2024 12:00:00 AM

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FT Customer Support - Work From Home>
  • Distru
  • Louisville, KY
  • [Customer Service / Remote] - Anywhere in U.S. / Competitive Salary / Full Medical, Vision and Dental insurance coverage...
  • 3/28/2024 12:00:00 AM

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CUSTOMER CARE REPRESENTATIVE (Call Center) - Paris, KY or Louisville, KY
  • Stock Yards Bancorp, Inc.
  • Louisville, KY
  • ** CUSTOMER CARE REPRESENTATIVE (Call Center) - Louisville, KY , Paris, KY, or Florence, KY** **Job Category****:** DEPO...
  • 3/28/2024 12:00:00 AM

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Customer Services Representative - Spanish Bilingual
  • CHECKredi
  • Lexington, KY
  • Job Description Job Description CHECKredi is the leading provider of NSF check recovery and credit card processing. We a...
  • 3/27/2024 12:00:00 AM

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FT Customer Support - Work From Home>
  • Distru
  • Shelbyville, KY
  • [Customer Service / Remote] - Anywhere in U.S. / Competitive Salary / Full Medical, Vision and Dental insurance coverage...
  • 3/26/2024 12:00:00 AM

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FNP Regional Clinical Faculty
  • Frontier Nursing University
  • Versailles, KY
  • Job Description Job Description Job Summary Regional Clinical Faculty (RCF) advise, support, educate, and evaluate stude...
  • 3/26/2024 12:00:00 AM

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Inbound Telesales and Retention Customer Service Representative - KY residents only
  • IONOS Inc.
  • Lexington, KY
  • Inbound Telesales & Retention * Lexington, KY, USA * Full Time *Full Benefits* **C** **OVID-19 UPDATE**: At IONOS, the h...
  • 3/24/2024 12:00:00 AM

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Inbound Sales Representative - $15.00/hr + Commission (Remote)
  • Extra Space Storage LP
  • Louisville, KY
  • **Inbound Sales Representative - $15.00/hr + Commission (Remote)** **Job Description** At Extra Space Storage, if it mat...
  • 3/24/2024 12:00:00 AM

Frankfort is the capital city of the Commonwealth of Kentucky and the seat of Franklin County. It is a home rule-class city in Kentucky; the population was 25,527 at the 2010 census. Located along the Kentucky River, Frankfort is the principal city of the Frankfort, Kentucky Micropolitan Statistical Area, which includes all of Franklin and Anderson counties. Frankfort is located in the (inner) Bluegrass region of Central Kentucky. The city is bisected by the Kentucky River, which makes an s-turn as it passes through the center of town. The river valley widens at this point, which creates fou...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Retention Representative jobs
$31,542 to $40,781
Frankfort, Kentucky area prices
were up 1.2% from a year ago

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The Customer Retention Representative is part of a supportive, service-oriented team that.
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The specific duties of customer service representatives vary by industry.
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Receives calls to resolve basic and routine customer concerns in a timely and professional manner.
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