Customer Retention Representative processes orders, prepares correspondence, and fulfills needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Being a Customer Retention Representative offers discounts or special deals as needed and within pre-established limits. Requires a high school diploma or equivalent. Additionally, Customer Retention Representative typically reports to a supervisor or manager. The Customer Retention Representative may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)
If you like GREAT pay ($50k annually or greater) and working with enthusiastic team members in a FUN environment, you’ll enjoy your career with us!
Position Summary:
SMART Customer Solutions, is looking for an Inbound Phone Sales Representative that is professional, kind, caring and enjoys people! NO hard selling required!
Capabilities/Key Competencies:
· Persistence: must not give up on the first negative response from the potential customer. Persist in informing the customer about the VALUE of our wireless products/services.
· Focus and determination: must focus on sales results during a set period.
· Passion and Drive to contribute to Team success.
· Fun Culture Contributor!
Job Type: Full-time
Pay: $15.00 - $25.00 per hour
Benefits:
Compensation package:
Schedule:
Travel requirement:
Ability to Relocate:
Work Location: In person
Clear All
0 Customer Retention Representative jobs found in Gainesville, FL area