Customer Retention Representative processes orders, prepares correspondence, and fulfills needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Being a Customer Retention Representative offers discounts or special deals as needed and within pre-established limits. Requires a high school diploma or equivalent. Additionally, Customer Retention Representative typically reports to a supervisor or manager. The Customer Retention Representative may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)
LC Industries – Job Description
Base Supply Center Sales Rep
Department: Base Supply Center
Location: Various
Reports to: Store Manager
Increase sales volume and customer base for LCI Base Supply Centers in assigned territory. Sell LCI products and services to federal customers and eligible government contractors in assigned territory.
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Must be capable of clearly presenting business information to customers, co-workers, staff and management using verbal and written methods.
Intermittent, with weekly goals and monthly performance reviews.
High School Graduate, with two years relevant training.
Must be skilled in sales fundamentals, interpersonal relationships, problem solving and goal setting. Must be computer literate and have training in word processing, spreadsheets, and presentation fundamentals. Some government experience or sales history preferred.
Five years experience in sales related field. Preferably within a military or retail environment.
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0 Customer Retention Representative jobs found in Gulfport, MS area