Customer Retention Representative jobs in Kenner, LA

Qualifications

Experience:

Insurance, 1 year (Preferred)

Customer Service, 1 year (Preferred)

License:

Louisiana Property and Casualty Producer (Required)

Full Job Description

Job Description:

As a customer service representative with Chabert Insurance, you will be the forefront of the customer experience. You will have daily activities that need to be completed concerning reshoping current customers and securing multiple lines of insurance for each household. This position will be based off Customer Retention, but ultimately customer satisfaction. Being able to communicate calmly, respectfully, and intelligently will be a staple for the position.

Responsibilities:

Manage accounts/underwriting

Answer incoming calls

Log new business

Maintain Customer retention

Process policy requests

Cultivate strong relationships with our customers to maintain a high level of client retention

Reshop policy renewals

Prospect and generate new leads through leads and referral sources

Maintain knowledge of new products

Job Qualifications:

High school diploma required, College degree preferred

Excellent verbal and written communication/interpersonal skills

Possess a genuine willingness to learn, be intuitive and resourceful

Confident self-starter who works well independently

Goal Oriented

Attention to detail

Sales Experience preferred

Benefits:

Commission Pay

Paid Time Off

Hands on training

Licensing Requirements:

Current Property & Casualty Insurance License

Schedule:

Monday- Friday 9 AM- 5PM

Job Type: Full-time

Work Remotely:

No

Work Location: One location Mandeville, LA

Job Type: Full-time

Pay: $40,000.00 - $60,000.00 per year

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Ability to commute/relocate:

• Mandeville, LA 70471: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• High school or equivalent (Preferred)

Work Location: In person