Customer Retention Representative jobs in Kennewick, WA

Customer Retention Representative processes orders, prepares correspondence, and fulfills needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Being a Customer Retention Representative offers discounts or special deals as needed and within pre-established limits. Requires a high school diploma or equivalent. Additionally, Customer Retention Representative typically reports to a supervisor or manager. The Customer Retention Representative may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)

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CUSTOMER SERVICE REPRESENTATIVE
  • Family Dollar
  • Irrigon, OR FULL_TIME
  • Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.

    General Summary

    As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.



    Principle Duties and Responsibilities:


    • Provides customer engagement in positive and approachable manner.
    • Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
    • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
    • Independently stocks shelves and recovers merchandise in the store.
    • Accurately handles customer funds and processes transactions using the POS system.
    • Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
    • Performs all other duties as assigned in order to maintain an effective and profitable store operation.

    Position Requirements:

    Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.

    Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.

    Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accomodation.

    Availability: Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.

    Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
  • 19 Days Ago

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CUSTOMER SERVICE REPRESENTATIVE
  • Family Dollar
  • Boardman, OR FULL_TIME
  • Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
  • 23 Days Ago

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Customer Service Representative
  • Circle K
  • Kennewick, WA FULL_TIME
  • Store 2706048: 1900 N Steptoe St, Kennewick, Washington 99336Availability - Shift/Days Flexible Availability Customer Service RepresentativeWe want you to join our team as a Customer Service Represent...
  • Just Posted

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Customer Service Representative
  • US Forest Service
  • Walla Walla, WA FULL_TIME
  • Duties Greets visitors and responds to phone and written inquiries, which often requires an explanation in general terms of functions of the Agency to distinguish among and between function related to...
  • 1 Day Ago

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Customer Experience Representative
  • Permobil, Inc.
  • Pasco, WA FULL_TIME
  • Customer Experience RepresentativeThe Customer Experience representative is part of a team that provide support to customers, sales reps, and end users all over the world.Would you like to work in an ...
  • 5 Days Ago

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Customer Service Representative
  • Circle K
  • Umatilla, OR FULL_TIME
  • Store 2709663: 1800 6Th Street, Umatilla, Oregon 97882Availability - Shift/Days Flexible Availability Customer Service RepresentativeWe want you to join our team as a Customer Service Representative. ...
  • 6 Days Ago

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0 Customer Retention Representative jobs found in Kennewick, WA area

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FT Customer Support - Work From Home>
  • Distru
  • Hermiston, OR
  • [Customer Service / Remote] - Anywhere in U.S. / Competitive Salary / Full Medical, Vision and Dental insurance coverage...
  • 3/27/2024 12:00:00 AM

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Affordable Assistant Community Director
  • FPI Management, Inc.
  • Kennewick, WA
  • Company Description Multifamily Property Management Job Description The Assistant Community Director is fully accountabl...
  • 3/27/2024 12:00:00 AM

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Supervisory Air Traffic Control Specialist, (MSS-4, Level 5), Air Traffic Manager
  • Federal Aviation Administration
  • Pasco, WA
  • Summary Serves as an Air Traffic Manager of a level 5 facility, and is responsible for planning and directing all activi...
  • 3/27/2024 12:00:00 AM

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Health Plan Finder Navigator
  • Yakima Neighborhood Health Services
  • Sunnyside, WA
  • This job requires that you be fully vaccinated against COVID-19. Location: Sunnyside, WA. Who We Are: Established in 197...
  • 3/27/2024 12:00:00 AM

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Sales Manager, Bench
  • Brookdale Senior Living
  • Kennewick, WA
  • Overview Sales Manager - Bench Brookdale Senior Living Eastern Washington Territory Are you looking for an employer wher...
  • 3/26/2024 12:00:00 AM

Kennewick (/ˈkɛnəwɪk/) is a city in Benton County in the southeastern part of the State of Washington, along the southwest bank of the Columbia River, just southeast of the confluence of the Columbia and Yakima rivers and across from the confluence of the Columbia and the Snake River. It is the most populous of the three cities collectively referred to as the Tri-Cities (the others being Pasco across the Columbia and Richland across the Yakima). The population was 73,917 at the 2010 census. July 1, 2017 estimates from the Census Bureau put the city's population at 81,607. The nearest commercia...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Retention Representative jobs
$36,584 to $47,300
Kennewick, Washington area prices
were up 2.9% from a year ago

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The specific duties of customer service representatives vary by industry.
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Customer Retention Representative in Birmingham, AL
Receives calls to resolve basic and routine customer concerns in a timely and professional manner.
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