Customer Retention Representative jobs in Lorain, OH

Customer Retention Representative processes orders, prepares correspondence, and fulfills needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Being a Customer Retention Representative offers discounts or special deals as needed and within pre-established limits. Requires a high school diploma or equivalent. Additionally, Customer Retention Representative typically reports to a supervisor or manager. The Customer Retention Representative may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)

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Customer care representative
  • U-Haul
  • Sandusky, OH FULL_TIME
  • Location :

    5500-5504 Milan Rd, Sandusky, Ohio 44870 United States of America

    Have you ever wished the open road could be your office? If so, then consider becoming U-Haul Company’s newest U-Box Customer Care Representative (CCR;

    local delivery driver). As a CCR, you will be responsible for U-Box containers and ensuring that customers are provided with friendly and courteous service.

    Experience a rewarding job and a caring company culture with U-Haul.

    U-Haul Offers :

    • Career stability
    • Opportunities for advancement
    • Mindset App Reimbursement
    • Gym Reimbursement Program
    • Health insurance & Prescription plans, if eligible
    • Paid holidays, vacation, and sick days, if eligible
    • Life insurance
    • MetLaw Legal program
    • MetLife auto and home insurance
    • Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
    • 401(k) Savings Plan
    • Employee Stock Ownership Plan (ESOP)
    • 24-hour physician available for kids
    • Dental & Vision Plans
    • Business travel insurance
    • You Matter EAP
    • LifeLock Identity Theft Protection
    • Critical Illness / Group Accident Insurance
    • Dave Ramsey’s SmartDollar Program

    U-Box Customer Care Driver Responsibilities :

    • Operate a flatbed truck (training provided).
    • Operate an 8000-lb propane forklift or a truck-mounted forklift (training provided).
    • Load and unload storage containers for delivery.
    • Transport storage containers to and from specified destinations, e.g., customers’ homes and businesses local routes only.

    Minimum Requirements :

    • Clean motor vehicle driving record
    • High school diploma or equivalent
    • Department of Transportation certification
    • Commercial driver’s license (CDL)

    Work Environment :

    The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts, machines, fumes or chemicals.

    May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

    Physical Demands :

    The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.

    U-Haul Holding Company, and its family of companies including U-Haul International, Inc. ( U-Haul ), continually strives to create a culture of health and wellness.

    Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are : Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington.

    U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

    U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law.

    Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

    Last updated : 2024-04-06

  • 16 Days Ago

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Cashier / Customer Service Representative
  • True North
  • Lorain, OH FULL_TIME
  • True North’s mission is to be our communities’ first choice for premier fuel and convenience retail. We arecommitted to continuously improving our guests’ experience through growth, quality operations...
  • 19 Days Ago

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Customer Service Representative
  • Circle K
  • Willard, OH FULL_TIME
  • Store 4705706: 418 Walton St E, Willard, Ohio 44890Availability - Shift/Days Flexible Availability Customer Service RepresentativeWe want you to join our team as a Customer Service Representative. If ...
  • Just Posted

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Customer Service Representative
  • FIRST FEDERAL SAVINGS OF LORAIN
  • Lorain, OH FULL_TIME
  • Customer Service Representatives are responsible for the accurate and efficient handling of financial transactions between the customers and the Association. This position also requires answering rout...
  • Just Posted

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Customer Service Sales Representative
  • UniTrust Financial Group
  • Lorain, OH FULL_TIME
  • Customer Service Sales Representative Location: Remote, Virtual, Work From Home Experience Level: Entry-Level (No Experience Required) InsuraTec Services Group is seeking self-motivated and client-foc...
  • 3 Days Ago

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Customer Experience Representative
  • Firelands Scientific
  • Huron, OH PART_TIME,FULL_TIME
  • Innovation and a force for good…join a cutting-edge company that combines the best of nature, science, and technology to provide highest quality natural alternatives to synthetic drugs…Firelands Scien...
  • 5 Days Ago

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0 Customer Retention Representative jobs found in Lorain, OH area

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Export Customer Service Representative
  • Fives Group
  • Cleveland, OH
  • Job location Export Customer Service Representative Export Customer Service Representative **Job location** ** Job locat...
  • 4/23/2024 12:00:00 AM

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Plumbing Technician
  • Gogeisel
  • Elyria, OH
  • ** Plumbing Technician** **Job Category****:** Geisel **Requisition Number****:** PLUMB04213 Showing 1 location **Job De...
  • 4/23/2024 12:00:00 AM

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Apartment Maintenance Technician
  • COCM - Case Western Reserve
  • Parma, OH
  • Job Description Job Description Job Title: Maintenance Technician Reports To: Facilities Manager Location: CWR/CWPM FLSA...
  • 4/23/2024 12:00:00 AM

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TeleSales Representative - Remote
  • InsuraTec Services Group
  • Strongsville, OH
  • TeleSales Representative- Remote Job Description: Are you a self-motivated, driven individual with a passion for sales a...
  • 4/22/2024 12:00:00 AM

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Fire/EMS Support Specialist
  • Cuyahoga Community College
  • Cleveland, OH
  • **Fire/EMS Support Specialist** **Department:** Fire Academy **Location:** KeyBank Public Safety Training Center **Repor...
  • 4/22/2024 12:00:00 AM

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Customer Service Representative
  • Fives Group
  • Cleveland, OH
  • Job location Customer Service Representative Customer Service Representative **Job location** ** Job location** America/...
  • 4/21/2024 12:00:00 AM

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Automotive Service Manager
  • Bridgestone America, Inc.
  • Elyria, OH
  • **Automotive Service Manager** Employee: Regular : Full time Location: Elyria , OH Team: Retail : 2021_34312 Zip Code: 4...
  • 4/21/2024 12:00:00 AM

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TeleSales Representative - Remote
  • InsuraTec Services Group
  • Lakewood, OH
  • TeleSales Representative- Remote Job Description: Are you a self-motivated, driven individual with a passion for sales a...
  • 4/20/2024 12:00:00 AM

Lorain /ləˈreɪn/ is a city in Lorain County, Ohio, United States. The municipality is located in northeastern Ohio on Lake Erie, at the mouth of the Black River, approximately 30 miles west of Cleveland. As of the 2010 census, the city had a total population of 64,097, making it Ohio's tenth largest city, the third largest in Greater Cleveland, and the largest in Lorain County by population. The city is notable for its deindustrialized economy, formerly being home to the American Ship Building Company Lorain Yard, Ford Motor Company Lorain Assembly Plant, and United States Steel Corporation's...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Retention Representative jobs
$33,677 to $43,539
Lorain, Ohio area prices
were up 1.3% from a year ago

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