Customer Retention Representative jobs in Muskegon, MI

True North’s mission is to be our communities’ first choice for premier fuel and convenience retail. We are

committed to continuously improving our guests’ experience through growth, quality operations and

development of people.

What you do….

·        Treat every guest like they are the most important person in the store

·        Greet all guests with a smile and a genuine thank you when they leave

·        Take pride in the store’s appearance by following our “truenorth Ready” standards

·        Promote our great deals and specials to each guest

·        Live the “Because We Care” motto by always selling age restricted items responsibly

·        Ensure the store is fully stocked and help guests find what they need

·        Provide our guests with a “Fast, Friendly, Clean” experience each time they visit

What you need….

·        Positive and enthusiastic attitude

·        Willingness to engage guests with friendly conversation and communicate clearly with guests and co-workers

·        Desire to work as part of a team to deliver on our service promise of “Fast, Friendly, Clean”

·        Ability to count products and make change, as well as read and write English clearly

·        Ability to access all areas of the store and handle merchandise weighing up to 50 pounds

·        Multitask and balance duties while always making guests the number one priority

What we provide….

·        Flexible shifts and a variety of schedules

·        PAID Training programs to ensure you are successful and have what you need to be a star

·        Advancement opportunities

·        Ongoing training and development

·        A challenging and exciting work environment where guest service is #1

·        401K with Company match *

·        Paid vacation*

·        Limited Medical and Dental plan available upon hire *

·        Free minimum essential coverage as required by the Affordable Care Act, after 1 year of employment*

*Eligibility requirements must be met

All applicants must be 18 years of age or older (some locations may require 21 years of age or older due to tobacco or alcohol sales) and will be subject to a pre-employment background check at our expense.

True North, considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. True North is a veteran-friendly and equal opportunity employer.

Our Core Values

Operate with the highest level of integrity by being honest and fair.

Incorporate excellence in all that we do.

Embrace diversity by respecting the rights and dignity of all people.

Provide for the health and safety of our guests, team and environment.

Reinvest in the communities we serve.

Recognize that profitability is essential to our future success.