Customer Retention Representative jobs in New Britain, CT
Customer Retention Representative processes orders, prepares correspondence, and fulfills needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Being a Customer Retention Representative offers discounts or special deals as needed and within pre-established limits. Requires a high school diploma or equivalent. Additionally, Customer Retention Representative typically reports to a supervisor or manager. The Customer Retention Representative may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)
Recently Added Customer Retention Representative jobs
Customer Sales Representative
- TWO MEN AND A TRUCK®
-
Rocky Hill, CT
FULL_TIME
-
Customer Sales RepresentativeTWO MEN AND A TRUCK® is growing! We have multiple opportunities in our sales department for enthusiastic, customer-focused individuals! You will use your strategic selling skills and in-depth knowledge of company services to build relationships with our customers. This is a great role for those who are self-starting and enjoy a fast-paced work environment.What We Offer
- Base pay: $18/hour monthly bonuses
- Bonuses: Earn bonuses on average of $1000 based on sales performance!
- Benefits: Medical, dental, and vision insurance, 401(k), PTO, and more!
- Career advancement opportunities
- Referral bonuses: Get hired, refer a friend, and earn up to $500!
What You’ll Do- Provide positive energy and top-notch costumer service.
- Act as the first point of contact for new and existing customers.
- Input information into move software to provide accurate moving estimates.
- Make recommendations according to customer’s needs and TWO MEN AND A TRUCK® best practices.
- Obtain customer feedback through follow-up calls, both during and after moves; calmly and professionally handle customer concerns.
- Prepare move-related paperwork and documents.
- All other duties as assigned.
What We’re Looking For- Excellent customer service skills and problem solving.
- Professional attitude, exceptional communication, organization, and time management.
- Familiar with Microsoft Office and ability to learn new programs.
- High school diploma or general education degree (GED) is required. Associates degree is preferred.
- Willing to submit to pre-employment background check and drug screen.
- A minimum of one year of inside sales or customer service is required. Outside sales and/or TWO MEN AND A TRUCK® or moving industry experience is preferred.
This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK® franchise located in Rocky Hill, CT. The employer at this location is Ant Wall 13, LLC. - 9 Days Ago
Bilingual Customer Service Representative
- A.R. Mazzotta
-
Meriden, CT
FULL_TIME
- Location: Meriden, CT area Type: Contract (On-site training, then transition to work from home) Pay Rate: $20.65 per hour Duration: Estimated to run through the end of June Position Overview: As a Bil...
- 11 Days Ago
Customer Service Representative
- Security Services Inc.
-
Middletown, CT
PART_TIME
- Immediately hiring entry level customer retention representatives to join a highly competitive, fast-paced inbound call center. NO EXPERIENCE REQUIRED! WHAT IS REQUIRED: - High energy - Positive attit...
- 12 Days Ago
Customer Service Representative (CSR)
- Z Energy
-
Wellington, CT
FULL_TIME
- Company DescriptionHave you got the Z Factor?Are you passionate about customer service? Do you want to be part of a great team?Z is a world-class company, run by Kiwis for Kiwis. We deliver top-qualit...
- 14 Days Ago
Customer Service Representative
- BLACKHAWK INDUSTRIAL OPERATING CO
-
Southington, CT
FULL_TIME
- WHO ARE WE: BlackHawk Industrial provides you the highest quality industrial products and equipment, offering manufacturing services while creating innovative engineered supply solutions. We truly bel...
- 14 Days Ago
Middletown Customer Service Representative
- Edible
-
Middletown, CT
FULL_TIME,PART_TIME
- Customer service will deal with customers by taking orders over the phone, in person, and processing orders online. They also are involved with dipping a variety of fruits for bouquets and dipped frui...
- 14 Days Ago
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0 Customer Retention Representative jobs found in New Britain, CT area
Client Service Associate, The Wealth Office
- Fiducient Advisors
-
Windsor, CT
- Fiducient Advisors provides tailored and personalized investment consulting services to clients such as retirement plan ...
- 4/18/2024 12:00:00 AM
Associate Analyst
- Rose International
-
Berlin, CT
- Date Posted: 04/01/2024 Hiring Organization: Rose International Position Number: 461500 Job Title: Associate Analyst Job...
- 4/18/2024 12:00:00 AM
Client Service Associate, The Wealth Office
- Fiducient Advisors
-
Windsor, CT
- Fiducient Advisors provides tailored and personalized investment consulting services to clients such as retirement plan ...
- 4/17/2024 12:00:00 AM
Service Representative (Part-Time) - Bethel
- Union Savings Bank
-
Bethel, CT
- The Service Representative provides direct customer service satisfying customer banking needs to include accurately hand...
- 4/17/2024 12:00:00 AM
Sales Representative - Remote
- InsuraTec Services Group
-
Bristol, CT
- Sales Representative - Remote Company: InsuraTec Services Group Location: Remote About Us: InsuraTec Services Group is a...
- 4/17/2024 12:00:00 AM
Pharmacist
- Fine Fettle
-
Bristol, CT
- Come Join Our Fine Fettle Family in Bristol! About the Company: Introducing Fine Fettle's newest destination in Bristol,...
- 4/16/2024 12:00:00 AM
Sales Representative - Remote
- InsuraTec Services Group
-
Hartford, CT
- Sales Representative - Remote Company: InsuraTec Services Group Location: Remote About Us: InsuraTec Services Group is a...
- 4/16/2024 12:00:00 AM
Internal Revenue Agent (Examiner) 12 MONTH ROSTER 'AMENDED'
- Department Of The Treasury
-
Hartford, CT
- Duties WHAT IS THE SMALL BUSINESS/SELF EMPLOYED (SBSE) DIVISION? A description of the business units can be found at: ht...
- 4/14/2024 12:00:00 AM
About New Britain, Connecticut
New Britain is a city in Hartford County, Connecticut, United States. It is located approximately 9 miles (14 km) southwest of Hartford. According to 2010 Census, the population of the city is 73,206.
Among the southernmost of the communities encompassed within the Hartford-Springfield Knowledge Corridor metropolitan region, New Britain is home to Central Connecticut State University and Charter Oak State College.
The city's official nickname is the "Hardware City" because of its history as a manufacturing center and as the headquarters of Stanley Black & Decker. Because of its large Polish p...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Retention Representative jobs
$37,035 to $47,879
New Britain, Connecticut area prices
were up 1.7% from a year ago
were up 1.7% from a year ago
What does a Customer Retention Representative do?
Customer Retention Representative in Greenville, MS
The Customer Retention Representative is part of a supportive, service-oriented team that.
November 29, 2019
Customer Retention Representative in Syracuse, NY
The specific duties of customer service representatives vary by industry.
January 04, 2020
Customer Retention Representative in Birmingham, AL
Receives calls to resolve basic and routine customer concerns in a timely and professional manner.
December 06, 2019