Customer Retention Representative jobs in Orlando, FL

Customer Retention Representative processes orders, prepares correspondence, and fulfills needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Being a Customer Retention Representative offers discounts or special deals as needed and within pre-established limits. Requires a high school diploma or equivalent. Additionally, Customer Retention Representative typically reports to a supervisor or manager. The Customer Retention Representative may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)

Recently Added Customer Retention Representative jobs

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Photo Printer Installation Representative (FSR)
  • Customer Engineering Services (CES) -cesservice
  • Orlando, FL FULL_TIME
  • Join Our Team Today!!

    We are offering $500 sign on bonuses!

    CES is a professional field service company that installs and maintains technology-based products in the commercial and industrial printer markets. We count on our team to provide quality services to our clients and customers. We are seeking a Full Time, Field Service Representative for the Orlando, FL area.

    This is an entry-level, temp to perm, field service position that is critical to our business with many company perks and benefits. You would provide support on various projects with a focus on equipment and software installation and customer training.

    You will have the opportunity to join a team of service representatives who provide best in class levels of customer service by:

    • Traveling to customer locations on a daily basis

    • Interacting with customers daily

    • Perform basic equipment and software installation, removal, preventative maintenance/cleaning

    • Providing customer training as required

    • Performing basic equipment troubleshooting and software installation

    • Evaluating equipment condition

    • Utilizing a phone application ticketing system to record daily activities

    • Interacting and working with internal field representatives

    • Maintaining a professional appearance


    Requirements

    The successful candidate will have the following qualifications:

    • Possess electro-mechanical skills and technical aptitude.

    • Be computer savvy

    • Have a flexible schedule and good customer relations skills.

    • Strong organization and time management skills

    • Ability to lift 65 lbs

    • Ability to drive extensively covering a large geographical area with occasional overnight stays

    Requirements:

    • High School Diploma or GED (formal training/technical school courses a plus)

    • Prior field maintenance experience (preferred)

    • Demonstrate good technical aptitude

    • Basic Computer and Mathematical Skills

    • Ability to adapt to changing environments and work assignments

    • Excellent driving record

    Customer Engineering Services is an Equal Opportunity Employer. CES does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

    Work Authorization

    Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company.


    Benefits

    Benefits and Perks:

    • $230 vehicle allowance each paycheck! (every 2 weeks)

    • Comprehensive insurance offerings including Health, Dental, and Vision; 401(k) matching program

    • Company provided Tools, Cell Phone and Laptop

    • Company Credit Card

    • Company Paid ST/LT disability

    • Company Paid Life Insurance Policy

    • Paid Time Off
  • 11 Days Ago
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Customer Retention Agent - Orlando
  • Epos Now Group
  • Orlando, FL FULL_TIME
  • About Us: Epos Now is a cutting-edge cloud based business operating within the payments and POS space empowered by a global workforce supporting consumers across over 71 countries. Our passion continu...
  • 21 Days Ago
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Customer Retention Professional (Call Center)
  • Toyota of Clermont
  • Clermont, FL FULL_TIME
  • CUSTOMER RETENTION PROFESSIONAL/CALL CENTER (Earn up to $1,200 PER WEEK salary plus commission combined.)Toyota of Clermont is currently seeking energetic, self-motivated, and goal-oriented individual...
  • 5 Days Ago
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Customer Service – Retention Specialist (State Farm Agent Team Member)
  • State Farm - Heather Thies
  • Clermont, FL FULL_TIME
  • Position OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member (Sales experi...
  • 15 Days Ago
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Customer Representative
  • Opus Business Consulting
  • Winter, FL FULL_TIME
  • Job Overview: We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Representative. As a Customer Representative, you will be responsible for providing exce...
  • 11 Days Ago
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Customer Service Representative
  • Domino's Pizza
  • Altamonte Springs, FL FULL_TIME
  • Domino's Pizza is hiring immediately for Customer Service Representatives (Pizza Cook/Team Member) to join their team!Job type: Full time and Part time, PermanentYou got game? You got spring in your s...
  • 14 Days Ago
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0 Customer Retention Representative jobs found in Orlando, FL area

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Conflicts Attorney (Remote in CA or Hybrid)
  • Farella Braun + Martel LLP
  • Orlando, FL
  • The Opportunity: Conflicts Resolution Attorney Conflicts Resolution Attorneys support the delivery of quality legal serv...
  • 4/23/2024 12:00:00 AM
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Software Sales - Orlando, FL
  • Thryv
  • Orlando, FL
  • A Bit About Us This is a very exciting time for Thryv as we are making waves in becoming an international leading SaaS a...
  • 4/23/2024 12:00:00 AM
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Remote Telesales Representative (Cold Calling)
  • Confidential Sales Job
  • Orlando, FL
  • Our Passion & Corporate Culture: Do you enjoy cold calling? Do you brag about being the top performer on your sales team...
  • 4/23/2024 12:00:00 AM
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H
Work from Home Sales Associate
  • Haney Agency
  • Orlando, FL
  • Job Description Job Description The Haney Agency is looking for a sales representative to join our team in our Insurance...
  • 4/23/2024 12:00:00 AM
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A
Events Manager
  • Andretti Indoor Karting & Games
  • Orlando, FL
  • Job Description Job Description Andretti Indoor Karting & Games is seeking an Operations Manager to join the leadership ...
  • 4/23/2024 12:00:00 AM
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Call Center Sales Retention Rep - $18 per Hour Plus Commission & Incentives
  • SPECTRUM
  • Lake Mary, FL
  • Our agents earn an hourly base pay of $18.00 along with lucrative commission and incentives for a target hourly earnings...
  • 4/22/2024 12:00:00 AM
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Service Account Executive, Security
  • Johnson Controls International
  • Orlando, FL
  • Build your best future with the Johnson Controls team As a global leader in smart, healthy and sustainable buildings, ou...
  • 4/20/2024 12:00:00 AM
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Customer Service Representative
  • cruisesit.com
  • Lake Mary, FL
  • Job Description Job Description We are looking for an enthusiastic individual for our full-time customer service role wi...
  • 4/19/2024 12:00:00 AM
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About Orlando, Florida

Orlando (/ɔːrˈlændoʊ/) is a city in the U.S. state of Florida and the county seat of Orange County. Located in Central Florida, it is the center of the Orlando metropolitan area, which had a population of 2,509,831, according to U.S. Census Bureau figures released in July 2017. These figures make it the 23rd-largest metropolitan area in the United States, the sixth-largest metropolitan area in the Southern United States, and the third-largest metropolitan area in Florida. As of 2015, Orlando had an estimated city-proper population of 280,257, making it the 73rd-largest city in the United State...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Retention Representative jobs
$32,847 to $42,465
Orlando, Florida area prices
were up 1.5% from a year ago
View detail

What does a Customer Retention Representative do?

Customer Retention Representative in Greenville, MS
The Customer Retention Representative is part of a supportive, service-oriented team that.
November 29, 2019
Customer Retention Representative in Syracuse, NY
The specific duties of customer service representatives vary by industry.
January 04, 2020
Customer Retention Representative in Birmingham, AL
Receives calls to resolve basic and routine customer concerns in a timely and professional manner.
December 06, 2019