Customer Retention Representative jobs in Pueblo, CO
Customer Retention Representative processes orders, prepares correspondence, and fulfills needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Being a Customer Retention Representative offers discounts or special deals as needed and within pre-established limits. Requires a high school diploma or equivalent. Additionally, Customer Retention Representative typically reports to a supervisor or manager. The Customer Retention Representative may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)
Recently Added Customer Retention Representative jobs
Bilingual Customer Service Representative
- iQor
-
Pueblo, CO
FULL_TIME
-
Job descriptionOnsite in our Pueblo, CO office.OUR PRODUCT IS SERVICE, OUR STRENGTH IS PEOPLESUMMARYPay is $15.50/hr. $16.50/hr if bilingual (Spanish). Need open schedule availability.We are searching for polite, professional Customer Service Call Center Agents to represent our clients professionally by providing remarkable service to their customers via phone. The Customer Service Call Center Agent may handle a high volume of inbound or outbound calls and should seek to create a positive experience for each caller. Customer Service Call Center Agents will listen to customers to understand the reason for their call, address all inquiries and provide an accurate and efficient response.PERKS· Competitive Pay · Opportunity for bonuses and raises based upon performance · Health benefits after 45 days (You will be eligible for iQor’s Benefits as per company policy) · Paid time off after 90 days · 401K · Tuition reimbursement · Direct Deposit (recommended), Paper Payroll Check, or payroll card available.BE MORE WITH IQORWe handle almost 100 million customer interactions a year at more than 40 locations around the world. As a customer interaction professional, you’ll use the newest technology and your own excellent communications skills to retain customers for the most well-known, trusted brands in the world. We’ll help you reach, stretch and realize your potential. GROW MORE with your own customized career path. LEARN MORE with award-winning training. EARN MORE with industry-leading compensation. And CARE MORE in a culture that treats you like family and gives back to your community. A world of opportunity is waiting.About iQor:iQor is one of the largest tech-enabled Business Process Outsourcing (BPO) organizations in the world, with over 45,000 full-time employees at 60 locations in 9 countries. At iQor, we help you reach, stretch and realize your potential. Grow More with your own customized career path. Learn More with award-winning training. Earn More with industry-leading compensation. And Care More in a culture that treats you like family and gives back to your community. If you’re looking for a world of opportunity, we’re looking for you. You can Be More with iQor!SKILLS· Answer incoming customer inquiries · Collaborate with management teams to stay updated on new products, services, and policies · Record customer information within our customer service database · Engage with clients in a friendly and professional manner while actively listening to their concerns · Offer support and solutions to customers in accordance with the company's customer service policies · Other duties as requestedREQUIREMENTS· At least 6 months of customer service experience in a transaction-based environment such as a call center or retail location, demonstrating ability to be empathetic and compassionate. · Must have the ability to work independently and in a team environment. · Experience in a production environment. · Problem solving skills. · Ability to maintain accuracy and production standards. · Physical attendance is key to success and necessary to meet objectives. · You have the flexibility to work any shift, including nights and especially weekends. · High school diploma, G.E.D., Trade/Vocational School certificate or equivalentYOUR NEW CAREER AWAITS. APPLY NOW!All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or Vietnam era or other protected veteranJob Type: Full-timeSalary: $16.00 per hourBenefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:- 8 hour shift
Supplemental pay types:- Bonus pay
Work Location: One location - 18 Days Ago
Customer Service Representative (Remote)
- Windstar Cruises
-
Pueblo, CO
FULL_TIME
- OverviewAwarded World’s Best Small Ship Cruise line, Windstar Cruises is known for intimate yacht style experience and unique voyages to the world’s best small ports and hidden harbors. Its three sail...
- Just Posted
Customer Service Representative
- Thinkgrow Agricultural Technology
-
Pueblo, CO
FULL_TIME
- Our Vision at ThinkGrow is to evolve into one of the key players in the research, development and production of LED horticultural lighting throughout the world. With that, our lights are the first of ...
- 3 Days Ago
Customer service representative
- Windstar Cruises
-
Pueblo, CO
FULL_TIME
- Overview Awarded World’s Best Small Ship Cruise line, Windstar Cruises is known for intimate yacht style experience and unique voyages to the world’s best small ports and hidden harbors. Its three sai...
- 4 Days Ago
Customer Service Representative (Remote)
- Internal Career Site
-
Pueblo, CO
OTHER
- Overview Awarded World’s Best Small Ship Cruise line, Windstar Cruises is known for intimate yacht style experience and unique voyages to the world’s best small ports and hidden harbors. Its three sai...
- 7 Days Ago
Customer Service Representative / Remote
- American Income Life Insurance Company
-
Pueblo, CO
FULL_TIME
- We are looking for an individual with great customer service skills for one of the main supplemental benefits companies in the nation for over 65 years! The Company is expanding in our territories and...
- 15 Days Ago
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0 Customer Retention Representative jobs found in Pueblo, CO area
Internal Revenue Agent (Examiner) 12 MONTH ROSTER 'AMENDED'
- Department Of The Treasury
-
Colorado Springs, CO
- Duties WHAT IS THE SMALL BUSINESS/SELF EMPLOYED (SBSE) DIVISION? A description of the business units can be found at: ht...
- 4/26/2024 12:00:00 AM
CDL Truck Driver - Manufacturing
- Foxworth-Galbraith Lumber Company, Inc.
-
Colorado Springs, CO
- ** CDL Truck Driver - Manufacturing** **Job Category****:** Manufacturing **Requisition Number****:** CDLTR03425 Showing...
- 4/25/2024 12:00:00 AM
Member Service Representative/Teller - Part Time - Colorado Springs, CO
- Ent Credit Union
-
Colorado Springs, CO
- ** Member Service Representative/Teller - Part Time - Colorado Springs, CO** **Job Category****:** Service Centers **Req...
- 4/24/2024 12:00:00 AM
Crunch Cares Team Member
- Crunch
-
Colorado Springs, CO
- Crunch Cares is looking for passionate, enthusiastic and driven individuals to join our amazing Crunch Cares Team to sup...
- 4/24/2024 12:00:00 AM
Internal Revenue Agent (Fed State Local Gvmt Spec - Examiner) 12 MONTH ROSTER AMENDED
- Department Of The Treasury
-
Colorado Springs, CO
- Duties WHAT IS THE TAX EXEMPT & GOVERNMENT ENTITIES (TE/GE) DIVISION? A description of the business units can be found a...
- 4/22/2024 12:00:00 AM
Contractor Sales Representative
- Foxworth-Galbraith Lumber Company, Inc.
-
Colorado Springs, CO
- ** Contractor Sales Representative** **Job Category****:** Sales **Requisition Number****:** CONTR03406 Showing 1 locati...
- 4/22/2024 12:00:00 AM
About Pueblo, Colorado
Pueblo /ˈpwɛbloʊ/ is a home rule municipality that is the county seat and the most populous city of Pueblo County, Colorado, United States. The population was 106,595 in 2010 census, making it the 267th most populous city in the United States and the 9th largest in Colorado. Pueblo is the heart of the Pueblo Metropolitan Statistical Area, totaling over 160,000 people and an important part of the Front Range Urban Corridor. As of 2014, Pueblo is the primary city of the Pueblo–Cañon City combined statistical area (CSA) totaling approximately 208,000 people, making it the 134th largest in the nat...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Retention Representative jobs
$33,504 to $43,315
Pueblo, Colorado area prices
were up 2.3% from a year ago
were up 2.3% from a year ago
What does a Customer Retention Representative do?
Customer Retention Representative in Greenville, MS
The Customer Retention Representative is part of a supportive, service-oriented team that.
November 29, 2019
Customer Retention Representative in Syracuse, NY
The specific duties of customer service representatives vary by industry.
January 04, 2020
Customer Retention Representative in Birmingham, AL
Receives calls to resolve basic and routine customer concerns in a timely and professional manner.
December 06, 2019