Customer Retention Representative jobs in Topeka, KS
Customer Retention Representative processes orders, prepares correspondence, and fulfills needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Being a Customer Retention Representative offers discounts or special deals as needed and within pre-established limits. Requires a high school diploma or equivalent. Additionally, Customer Retention Representative typically reports to a supervisor or manager. The Customer Retention Representative may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)
Recently Added Customer Retention Representative jobs
- Press-One Customer Care
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Topeka, KS
FULL_TIME
-
About the Job
Customer Service Representative- Full-Time
Please help us help customers manage their subscriptions. You’ll be answering phone calls from the comfort of your home. You’ll need a reliable internet connection, a newer model computer, a headset, and a dedicated, quiet workspace where you can train and work without interruptions.
You will assist customers with filing complaints, billing inquiries, and fulfillment issues. You may also be calling customers to update information, collect payments, or inform them of upcoming renewals. Our ideal applicant is comfortable in a high-call volume environment and ready to stay busy!
Job Requirements:- Required availability includes start times as early as 7 AM and ending at 4 PM.
- Reliable internet connection (A minimum of 50 Mbps download speed).
- PC or Laptop with at least Windows 8 or High Sierra IOS.
- USB Headset for taking calls.
- A dedicated, quiet workspace.
- Excellent reading/writing skills.
- Ability to work 30 hours per week, minimum.
- Ability to work at least one weekend day per week- weekend shifts are shorter from 7 AM to 12 PM.
- Solid PC skills. (data entry, systems navigation, basic troubleshooting, etc.)
- Must live in Wyoming or Kansas.
Other information:- Permanent position.
- Monetary Incentives.
- Training will be done remotely via ZOOM.
- Training is paid.
- You will be paid weekly via direct deposit.
- 12 Days Ago
- T-Mobile Sales Representative
-
Topeka, KS
PART_TIME,FULL_TIME
- T-Mobile Premium Retailer – Wireless Vision Do the hottest new tech trends excite you? Do you naturally make connections with people everywhere you go? Then a Mobile Expert role with Wireless Vision w...
- 26 Days Ago
- T-Mobile Sales Representative
-
Manhattan, KS
PART_TIME,FULL_TIME
- T-Mobile Premium Retailer – Wireless Vision Do the hottest new tech trends excite you? Do you naturally make connections with people everywhere you go? Then a Mobile Expert role with Wireless Vision w...
- 1 Month Ago
- RCH
-
Topeka, KS
FULL_TIME
- Job Description: The RCH® service mark represents the services provided by the nation’s largest cable television retention Company. The company is looking for Field Collections Representatives in Tope...
- 7 Days Ago
- HiEmployment
-
Topeka, KS
FULL_TIME
- We are seeking a Customer Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.Responsibilities:Ha...
- 13 Days Ago
- Kaw Valley State Bank
-
Wamego, KS
FULL_TIME
- We’re looking for an enthusiastic, highly-motivated customer service representative to provide an excellent experience to our customers. Job seekers should have a background in service, and exceptiona...
- 15 Days Ago
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0 Customer Retention Representative jobs found in Topeka, KS area
- Corefirst Bank & Trust
-
Topeka, KS
- Job Description Job Description Description: Hours:Monday-Friday 8:00am-5:00pm other days and hours as neededRole:Manage...
- 4/24/2024 12:00:00 AM
- Nucor Harris Rebar
-
Topeka, KS
- Nucor is North America's largest recycler and most diversified steel and steel products company. Since 1969, we've led t...
- 4/24/2024 12:00:00 AM
- Angels at Home Care
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Topeka, KS
- Job Description Job Description Make a Difference in People's Lives: Client Coordinator (In-Home Care) Are you passionat...
- 4/24/2024 12:00:00 AM
- APEX Restaurant and Market Solutions
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Topeka, KS
- Job Description Job Description APEX Restaurant and Market Solutions is looking for our next great employee. Come join o...
- 4/24/2024 12:00:00 AM
- Crunch Fitness
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Topeka, KS
- Description The Member Services Representative (MSR) is the first and last interaction our members have at our facilitie...
- 4/23/2024 12:00:00 AM
- Koala Health
-
Topeka, KS
- [Customer Support / Fully Remote] - Anywhere in U.S. / $18 per hour / M-F 7a-3p MT - As a Customer Service Agent you'll:...
- 4/23/2024 12:00:00 AM
- Wolters Kluwer
-
Topeka, KS
- Wolters Kluwer Customer Service Technical Specialist Topeka , Kansas Apply Now Remote position. Candidate can be located...
- 4/22/2024 12:00:00 AM
- OTTAWA UNIVERSITY
-
Ottawa, KS
- Job Details Job Location Ottawa University - Ottawa, Kansas - Ottawa, KS Position Type Full Time Travel Percentage Yes -...
- 4/21/2024 12:00:00 AM
About Topeka, Kansas
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