Customer Retention Representative jobs in Tuscaloosa, AL

Customer Retention Representative processes orders, prepares correspondence, and fulfills needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Being a Customer Retention Representative offers discounts or special deals as needed and within pre-established limits. Requires a high school diploma or equivalent. Additionally, Customer Retention Representative typically reports to a supervisor or manager. The Customer Retention Representative may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)

Recently Added Customer Retention Representative jobs

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Sales Representative
  • Alfa Insurance Sales Representative
  • Coaling, AL FULL_TIME
  • Benefits/Perks
    • Annual incentive reward trip for top performers to beautiful destinations in the southeast
    • Opportunity for annual performance bonus
    • Discounts on your auto insurance (underwriting approval required)
    • Benefits include: Health, dental, supplemental cancer, vision insurance, and 401(k) plan,
    • Paid time off
    • Short-term and long-term disability
    • Flexible Healthcare and Childcare spending accounts for tax savings
    • Opportunities for advancement
    • Continuous training and support throughout your career with Alfa
    • College tuition discounts at various colleges in Alabama
    • Verizon Wireless Discounts and more

    Company Overview
    Since 1946, Alfa has grown to offer an excellent array of insurance coverages including life, property, business and automobile to its clients and has also become known for superior customer service. 

    Are you interested in a career path and not just a job? Working as a customer representative for Alfa Insurance® is more than just servicing customers and selling insurance. It’s making a difference in the lives of your policyholders and the community. It’s creating lifelong relationships. It’s about being there when it matters most and protecting those things that are most important. It’s becoming part of a well-respected company that is based on faith, family, community and integrity.

    Job Summary
    Alfa Insurance sales representatives are team players that take exceptional pride in the company they represent, the products they sell and in providing excellent customer service. They assist the company and agents in performing sales and clerical function necessary to write and service our existing customers as well as striving to increase business. 
     
    Responsibilities 
    •  Responsible for prospecting new business in multi-line insurance, quoting and binding policies, handling customer inquiries, documenting requests and completing changes, accept and process premiums and dues in a membership organization.
    • Service to members includes strong communication skills on multiple platforms, conflict resolutions skills, ability to quickly learn new computer programs and processes. Proficient at adapting to a constantly changing, extremely fast-paced environment.
    • Provide support to the agent and service center staff as needed.
    • Make decisions to determine applicant insurability and placement using competent skills in binding and processing applications.
    • Ensure effective operation of the service center including but not limited to: reports, documentation, and mail distribution.
    Qualifications
    • High school diploma or equivalent required
    • Attain Property and Casualty license within 90 days of hire (we provide training)
    • Proficient in Microsoft Office programs and have an aptitude for learning new programs and procedures
    • Team player with a positive, professional attitude
     

     
  • 6 Days Ago
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Customer service representative
  • U-Haul
  • Tuscaloosa, AL FULL_TIME
  • Location : 124 Skyland Blvd E, Tuscaloosa, Alabama 35405 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the positio...
  • 6 Days Ago
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F
Customer Service Representative
  • FYZICAL Therapy and Balance Centers
  • Northport, AL FULL_TIME
  • If you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in N...
  • 6 Days Ago
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H
Customer Services Representative
  • Hawthorne Global Aviation Services
  • Tuscaloosa, AL FULL_TIME
  • Customer Service RepresentativeARE YOU INTERESTED IN WORKING IN AVIATION? Are you interested in working in the business aviation industry and do you enjoy a culture that is customer centric? We are lo...
  • 6 Days Ago
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A
Bilingual Customer Service Representative
  • Authorized Cricket Wireless Dealer
  • Tuscaloosa, AL PART_TIME,FULL_TIME
  • Pay: Hourly Bi-Weekly Commission! Cricket Wireless is a simple, smart, make-your-day-better wireless experience for anyone who wants first-class nationwide wireless service at a value price, with no a...
  • 11 Days Ago
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Customer Service / Sales Representative
  • Ryan Whitson - State Farm
  • Northport, AL FULL_TIME
  • Ryan Whitson - State Farm Agency, located in Northpoint, AL has an immediate opening for a full-time Customer Service / Sales Representative. Insurance experience is not required as we will train the ...
  • Just Posted
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0 Customer Retention Representative jobs found in Tuscaloosa, AL area

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FT Customer Support Specialist - Work From Home>
  • Stronghold
  • Tuscaloosa, AL
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Competitive Pay / Email Only - As a Customer Support Specialist y...
  • 4/16/2024 12:00:00 AM
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Inside Sales Representative (Hoover, AL)
  • Companalyst
  • Helena, AL
  • * Inside Sales Representative (Hoover, AL) in State Farm **Inside Sales Representative (Hoover, AL)** POSTED ON 2/15/202...
  • 4/15/2024 12:00:00 AM
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A
Social Media Representative
  • ApartmentsFor
  • Tuscaloosa, AL
  • Are you the friend that gets everyone to do a TikTok? Are you always posting aesthetic photos on Instagram? Do you love ...
  • 4/14/2024 12:00:00 AM
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W
Greeter
  • Walmart
  • Tuscaloosa, AL
  • **Job Summary:** As a Greeter at Walmart, you will be the first point of contact for customers as they enter the store. ...
  • 4/14/2024 12:00:00 AM
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Customer Service Representative - UP TO $17/hr
  • V-Tech Solutions Inc
  • Tuscaloosa, AL
  • >> Customer Service Representative - UP TO $17/hr Customer Service Representative - UP TO $17/hr Summary Title:Customer ...
  • 4/14/2024 12:00:00 AM
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S
Customer Support Representative (Work From Home)>
  • SimplyInsured
  • Tuscaloosa, AL
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Competitive compensation / 100% Medical, Dental, and Vision Insur...
  • 4/13/2024 12:00:00 AM
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T
FT Customer Service Representative - Work From Home>
  • TridentCare
  • Tuscaloosa, AL
  • [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k - As a Customer Service Re...
  • 4/13/2024 12:00:00 AM
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I
Sales Representative - Remote
  • InsuraTec Services Group
  • Tuscaloosa, AL
  • Sales Representative - Remote Company: InsuraTec Services Group Location: Remote About Us: InsuraTec Services Group is a...
  • 4/12/2024 12:00:00 AM
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About Tuscaloosa, Alabama

Tuscaloosa (/tʌskəˈluːsə/ TUS-kə-LOO-sə) is a city in and the seat of Tuscaloosa County in west central Alabama (in the southeastern United States). Located on the Black Warrior River at the Atlantic Seaboard fall line of the Piedmont, it is the fifth-largest city in Alabama, with an estimated population of 100,287 in 2017. The city was originally known as Tuskaloosa until the early 20th century. Incorporated as a town on December 13, 1819, it was named after Tuskaloosa, the chief of a band of Muskogean-speaking people. They battled and were defeated by forces of Spanish explorer Hernando de S...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Retention Representative jobs
$32,431 to $41,928
Tuscaloosa, Alabama area prices
were up 1.3% from a year ago
View detail

What does a Customer Retention Representative do?

Customer Retention Representative in Greenville, MS
The Customer Retention Representative is part of a supportive, service-oriented team that.
November 29, 2019
Customer Retention Representative in Syracuse, NY
The specific duties of customer service representatives vary by industry.
January 04, 2020
Customer Retention Representative in Birmingham, AL
Receives calls to resolve basic and routine customer concerns in a timely and professional manner.
December 06, 2019