Customer Retention Supervisor jobs in Atlantic City, NJ

Customer Retention Supervisor supervises a staff of customer service representatives that process orders, prepare correspondence, and fulfill needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Being a Customer Retention Supervisor offers discounts or special deals as needed and within pre-established limits. May require a bachelor's degree in area of specialty. Additionally, Customer Retention Supervisor typically reports to a supervisor or manager. The Customer Retention Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Customer Retention Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Retention specialist
  • Mountaire Farms
  • Selbyville, DE FULL_TIME
  • Bilingual (Creole)

    Day Shift

    Primary Purpose

    Coordinates programs focused on new employee training / onboarding. Assists new employees in the activities of the processing departments to achieve goals for customer satisfaction, safety, quality and yield;

    as well as to reduce employee absenteeism and turnover - particularly with employees with less than 90 days of employment.

    Major Duties & Responsibilities

    Assists new employees on the Production floor to support them as they transition into their new role. This includes tracking skills improvement to meet certification level.

    Responsible for monitoring absenteeism of new hires which includes contacting them if absent.

    • Leads the new hire onboarding program by presenting in orientation and providing translation as needed.
    • Assists in roundtable meetings and activities directed by the Complex Human Resources Manager and Employee Relations Manager to improve retention and turnover.

    All other duties as assigned.

    Qualifications

    • High School Diploma or GED.
    • 2 years’ experience in a comparable role.
    • The ability to teach and coach others.
    • Must possess patience.
    • Last updated : 2024-03-22

  • 2 Days Ago

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Retention Specialist
  • Mountaire Jobs
  • Selbyville, DE FULL_TIME
  • Bilingual (Creole) Day Shift Primary Purpose Coordinates programs focused on new employee training/onboarding. Assists new employees in the activities of the processing departments to achieve goals fo...
  • 4 Days Ago

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Customer Service Supervisor
  • Wawa Inc. (210515330)
  • Cape May, NJ FULL_TIME
  • Job Description The Customer Service Supervisor is responsible for the complete operations of the store when a more senior level manager is not present. The Customer Service Supervisor will assist sto...
  • 4 Days Ago

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Emergency Medical Technician-UP TO A $1000 RETENTION BONUS
  • On Time Ambulance
  • Toms River, NJ FULL_TIME
  • Description EMERGENCY MEDICAL TECHNICIAN (EMT) For 30 years, On Time has led the industry in all medical transportation services and is the proud partner of Robert Wood Johnson Barnabas Health System....
  • 1 Month Ago

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Supervisor
  • Applebee's
  • Manchester, NJ PART_TIME
  • Position & Perks What do you seek in your career path? Are you looking for a fun and exciting environment, flexible work schedule, or an opportunity for growth?Blending all of these together is the di...
  • Just Posted

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Supervisor
  • Applebee's
  • Forked River, NJ PART_TIME
  • Position & Perks What do you seek in your career path? Are you looking for a fun and exciting environment, flexible work schedule, or an opportunity for growth?Blending all of these together is the di...
  • 1 Day Ago

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0 Customer Retention Supervisor jobs found in Atlantic City, NJ area

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Internal Revenue Agent (Examiner) 12 MONTH ROSTER (AMENDED)
  • Department Of The Treasury
  • Mays Landing, NJ
  • Duties WHAT IS THE LARGE BUSINESS & INTERNATIONAL (LB&I) DIVISION? A description of the business units can be found at: ...
  • 3/27/2024 12:00:00 AM

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Internal Revenue Agent (Reviewer - Examiner) 12 MONTH ROSTER - AMENDED
  • Department Of The Treasury
  • Mays Landing, NJ
  • Duties WHAT IS THE WHISTLEBLOWER OFFICE (WBO) DIVISION? A description of the business units can be found at: https://www...
  • 3/27/2024 12:00:00 AM

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Internal Revenue Agent (Examiner) 12 MONTH ROSTER 'AMENDED'
  • Department Of The Treasury
  • Mays Landing, NJ
  • Duties WHAT IS THE SMALL BUSINESS/SELF EMPLOYED (SBSE) DIVISION? A description of the business units can be found at: ht...
  • 3/27/2024 12:00:00 AM

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Internal Revenue Agent (Computer Audit Specialist (CAS) - Examiner) 12 MONTH ROSTER AMENDED
  • Department Of The Treasury
  • Mays Landing, NJ
  • Duties WHAT IS THE LARGE BUSINESS & INTERNATIONAL (LB&I) DIVISION? A description of the business units can be found at: ...
  • 3/27/2024 12:00:00 AM

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Internal Revenue Agent (Senior Revenue Agent - Examiner) - 12 MONTH ROSTER
  • Department Of The Treasury
  • Mays Landing, NJ
  • Duties WHAT IS THE SMALL BUSINESS SELF-EMPLOYED (SB/SE)DIVISION? A description of the business units can be found at: ht...
  • 3/27/2024 12:00:00 AM

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Seasonal Operations Manager - Mazama Village
  • Aramark
  • Job Description This seasonal position would start in early May through October 2024. It does offer subsidized private h...
  • 3/25/2024 12:00:00 AM

Atlantic City is a resort city in Atlantic County, New Jersey, United States, known for its casinos, boardwalk, and beaches. In 2010, the city had a population of 39,558.[21][22] It was incorporated on May 1, 1854, from portions of Egg Harbor Township and Galloway Township.[23] It borders Absecon, Brigantine, Pleasantville, Ventnor City, Egg Harbor Township, and the Atlantic Ocean. Atlantic City inspired the U.S. version of the board game Monopoly, especially the street names. Since 1921, Atlantic City has been the home of the Miss America pageant. In 1976, New Jersey voters legalized casino g...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Retention Supervisor jobs
$63,603 to $91,316
Atlantic City, New Jersey area prices
were up 1.5% from a year ago

Customer Retention Supervisor in Elyria, OH
It is not hard to see the relationship between trust and customer retention.
December 24, 2019
Customer Retention Supervisor in New London, CT
Have you worked as a Customer Retention Supervisor before? Tell the CareerBliss community what you thought about your salary.
February 11, 2020
Customer Retention Supervisor in Carson City, NV
Leads a team of outbound Customer Retention Reps ensures delivery of all customer retention goals, manages hourly, daily, monthly goals, drives efficiencies, and overall performance levels.
January 23, 2020