Customer Retention Supervisor supervises a staff of customer service representatives that process orders, prepare correspondence, and fulfill needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Being a Customer Retention Supervisor offers discounts or special deals as needed and within pre-established limits. May require a bachelor's degree in area of specialty. Additionally, Customer Retention Supervisor typically reports to a supervisor or manager. The Customer Retention Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Customer Retention Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Williams-Sonoma Inc.
Now hiring!
Remote Design Studio Specialist
Must live within 30 miles of Augusta, GA
Job Description: Why you and why us?
Our mission is to enhance the quality of our customers’ lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility. As a remote Design Studio Specialist/Home Stylist, you will inspire customers to express themselves in their homes and businesses. You will drive sales by creating customized design plans that reflect the customer’s style and lifestyle. You will build a reputation for Williams-Sonoma, Inc.’s family of brands as a destination for approachable design expertise that helps customers build truly personal spaces, even in a market without WSI brick and mortar stores. You will network within the design, trade, architect, and home builder communities to promote our brands and create leads and design opportunities. In addition to servicing existing WSI clients, you will bring new clients to WSI and be a Brand Ambassador across all the WSI brands, including Pottery Barn, Pottery Barn Kids and Teen, West Elm, Rejuvenation, Williams-Sonoma Home, and Mark & Graham.
We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply.
Job Duties: Your day to day
Develop a People First culture that allows associates to grow and succeed.
Essential Functions: The nuts and bolts
Qualifications: What you need to apply
Important Facts:
Clear All
0 Customer Retention Supervisor jobs found in Augusta, GA area