Customer Retention Supervisor supervises a staff of customer service representatives that process orders, prepare correspondence, and fulfill needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Being a Customer Retention Supervisor offers discounts or special deals as needed and within pre-established limits. May require a bachelor's degree in area of specialty. Additionally, Customer Retention Supervisor typically reports to a supervisor or manager. The Customer Retention Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Customer Retention Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Central High
School or Department |
Food and Nutrition Services – 190 day CalendarAssignment Open |
12/5/23
Date |
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6:00 am
Start Time |
2:00 pm
End Time |
8/5 daysNumber of Hours/Day |
Head Cook- High SchoolClassification |
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1/3/24
New Assignment Date |
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Duties & Responsibilities: (Essential Functions of Position, Major Responsibilities, Summary of Key Duties, Special Assignments, Relationships)
Rate of pay -- Reg. rate : $15.56 1. Prepares foods by using standardized recipes, accepted food production methods and appropriate school kitchen equipment. 2. May develop new standardized recipes using accepted food production methods and appropriate school kitchen equipment. 3. Safely operates all school kitchen equipment. 4. Supervises employees working in the area and assists in directing the work of other staff. 5. Assists the manager in preparing orders for food and supplies. 6. Assists in control of food and supply costs with stock rotation, proper storage and handling, portion control and use of excess food production. 7. May assist with serving and kitchen cleanup. 8. Maintains standards of sanitation, safety, production, service, and food quality. 9. Has the ability to communicate and work with fellow employees and supervisors. 10. Inspects equipment periodically, recommending needed repairs or replacement. 11. Maintains good public relations with students, parents, faculty, and the community. 12. May assist in finalizing the menu plan and adjust food production schedules accordingly. 13. Completes and maintains food production records. 14. Ensures proper food presentation and quality for our customers. 15. Has the ability to plan workload, forecast requirements and coordinate food production. 16. Assists manager with production and service of catered functions. 17. Performs other duties as may be assigned.
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