Customer Retention Supervisor jobs in Detroit, MI

💰 This position is offering a $2,000 retention bonus and has the potential to earn over $2K per year in commissions! 💰

***When you apply please upload a copy of your resume and any certifications: EPA, HVAC or CPO.***

🔨 On any given day you will:

• Oversee all work associated with the upkeep and maintenance of the property, grounds and surrounding areas.
• Manage regular maintenance of the building exteriors, building interiors and common areas.
• Complete and document preventative maintenance program for resident apartments, vacant units.
• Physically walk and inspect property on a regular basis, including vacant units. Conduct property inspections, including move in, housekeeping, and grounds in order to assure adherence to established standards.
• Ensure service requests are responded to within 24 hours and communicate with the resident when the issue cannot be resolved in a timely manner.
• Supervise the service team and ensure that each team member is performing all job responsibilities to their fullest potential.
• Be available at all times either personally, or through other site personnel, for emergency calls and respond to those according to GoldOller’s policy on after-hour emergency calls.
• Full duties to be discussed during interview. 

🔩 These are the skills you will need:

• Knowledge of property management policies and procedures as it relates to maintenance operations.
• Knowledge of RealPage products preferred, including OneSite and Ops Technology.
• Communicate effectively, both verbally and in writing.

🛠️ And these are the position’s requirement:

• Experience: Minimum of three years of multifamily apartment maintenance experience in residential property management.
• EPA Universal required.
• Employee management experience.
• Physical: Ability to lift, push and pull and carry up to 80 pounds. Physical elements of the job may require frequent standing and walking, squatting, reaching, stooping, climbing stairs/ladders, balancing and carrying.
• Valid driver's license and reliable, personal automobile for local job-related travel.
• Possession of tools needed to perform routine maintenance tasks.
• Formal training or experience in the following areas required: carpentry, plumbing, electrical, painting, refurbishing.
• HVAC Certification required.
• Certified Pool Operator (CPO) and/or Certified Apartment Maintenance Tech (CAMT) preferred.
• Experience in Multifamily residential housing
  
  

🏠  Who we are:

GoldOller Real Estate Investments is a growing real estate investment company that acquires, develops, and operates multifamily communities throughout the country. The firm has been phenomenally successful over the years and currently owns and diligently manages approximately 40,000 units across 12 states, representing over $2.6 billion in assets under management.

🎁 Perks and Benefits That We Offer…

GoldOller believes in a healthy work life balance. Keeping our employees in mind, here is a list of a few benefits we offer:

• 12 Paid Holidays
• Up to 2 weeks Paid Time Off in the first year of service (grows with tenure)
• A Celebrate YOU Day (To use at your leisure, for any special occasion)
• Comprehensive Medical, Dental and Vision Plans (available after 60 days of employment)
• Company Paid Health Reimbursement Account (up to $3K per calendar year)
• Paid Parental Leave
• Company Paid Life Insurance
• Company-Matched 401(k) Retirement Savings Plan
• 20% Rental Discount at participating GoldOller Communities
• All-Inclusive Access to all GoldOller Property Amenities: Swimming pools, GO Chat facilities, Wellness Classes, and Fitness Centers
• Company Paid Certifications and Licensing
• And so much more!

Are you who we are looking for? Prove it. Apply now. Visit us at www.goldoller.com for more details! 

📺 Want to learn more about the GO culture? Visit our YouTube Channel: https://www.youtube.com/goldoller tv.

Location: Sutton Place