Customer Retention Supervisor jobs in Eugene, OR

Customer Retention Supervisor supervises a staff of customer service representatives that process orders, prepare correspondence, and fulfill needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Being a Customer Retention Supervisor offers discounts or special deals as needed and within pre-established limits. May require a bachelor's degree in area of specialty. Additionally, Customer Retention Supervisor typically reports to a supervisor or manager. The Customer Retention Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Customer Retention Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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UA - Customer Service Supervisor
  • Talent Acquisition Team at GAT
  • Eugene, OR PART_TIME
  • GAT is seeking dynamic individuals to join its team of aviation professionals. Classification:   Variable Hour, Non-Exempt Job Summary: The Customer Service Supervisor is responsible for supervising all functions of the airline's customer service operations, which include, but are not limited to: auditing flight paperwork to ensure compliance, and completing personnel evaluations on leads and trainers. Coordinates proper handling of OJI including the acquisition of medical attention and corporate reporting. Ensuring compliance with all safety policies and procedures and working conditions for the entire operation. Attend safety meetings, team meetings, etc., and other airport forums. Handle all location personnel functions, ensuring proper personnel coverage on a daily basis. Serve as the liaison with airline customers as well as local airport authorities. Job Responsibilities: Monitoring and responsibility for the safe and efficient operation of all airline ground support equipment Reporting discrepancies that may exist both functional and mechanical on the ground support equipment; Coordinating between each assigned carrier to ensure that service for cargo and baggage meets the needs of the carrier to ensure on-time schedules are met Responsible for equipment and ensuring its safe and efficient operating status; Confer with other supervisors and managers to coordinate activities with other departments; Determining manpower requirements; ensuring disciplinary procedures are conducted in a fair, timely, and consistent manner; Ability to comply with attendance/tardiness standards. Able to perform under pressure and within fixed time constraints Read and interpret aircraft weight and balance loading instructions, hazardous materials identification labels, aircraft loading manifest, and baggage routing tags Follows and complies with all federal, state, municipal, airport authority, and carrier rules and regulations Ensure crews are being briefed before flights on positions to take and how flight will work Other duties as assigned Requirements: Strong understanding of Airline Customer Service Experience in the Airport Ground Handling business. Must possess computer experience (6 months) and knowledge of Microsoft Word and Excel Ability to navigate electronic devices (phones, computers, fax machines, printers, time clock, etc). A proven track record in supervising a business unit. Experience in operational planning and resource allocation. Working knowledge of GSE maintenance issues. Experience and understanding of commercial issues in aviation. Must have a High School diploma, GED Must be at least 18 years of age Capable of processing information in a timely manner Must have and maintain a Valid Driver's License Able to proficiently speak, read, and write in English Basic computer literacy  Previous ramp or airline experience Must successfully complete all training requirements and maintain certifications throughout employment Must clear an FBI fingerprint background check Must successfully complete all required training  Physical Requirements: Must be physically fit to perform the duties of the job including but not limited to standing, lifting, bending, pushing, and pulling for extended periods of time Capable of repetitively lifting up to 70 pounds in confined spaces and repetitively Must be physically fit to perform the duties of the job Willing to work outside in all types of weather conditions with exposure to loud noises Specific Working Hours Must be able and flexible to work variable shifts, weekends, and holidays Specific shifts to be determined Must be able to work extended hours on short notice during non-routine operations   GAT Airline Ground Support, as an equal opportunity employer, makes hiring decisions based on business needs and the best-qualified candidates available and does not discriminate in its employment decisions on the basis of any protected category.   GAT Airline Ground Support is a drug-free workplace and conducts random drug tests. Employment with GAT Airline Ground Support is contingent upon a clean driving record, 10-year Criminal History records check, and drug screen as required.  You must also have proof of high school or GED completion.
  • 20 Days Ago

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Resident Retention Specialist
  • St. Vincent de Paul Society of Lane County
  • Eugene, OR FULL_TIME
  • Over the last 68 years, SVdP has grown from a volunteer-led non-profit to the largest human services agency in Lane County with more than 600 employees. Our mission is to assist the poor and those in ...
  • 3 Days Ago

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Coordinator - Sales / Client Retention
  • Signal Security
  • Eugene, OR FULL_TIME
  • Post Location: Eugene Schedule: 9 to 5:30 Pay Rate: $50,000 annually. Commission after 90 days Requirements: Must be 18 years or older and reliable transportation. Sales experience preferred, but not ...
  • 11 Days Ago

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Account Executive, Service & Retention - University of Oregon
  • LEARFIELD Amplify
  • Eugene, OR FULL_TIME
  • Founded in 2011 on the people principles of Character, Capacity and Commitment, LEARFIELD Amplify represents nearly 50 collegiate athletic departments, professional sports teams and related industry o...
  • 7 Days Ago

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Supervisor
  • AO Globe Life
  • Eugene, OR FULL_TIME
  • Join Our Legacy : Protecting Families Since 1951 - Work from Home Opportunity! Step into our legacy of serving working class families since 1951, providing life, accident, and supplemental health prod...
  • 2 Days Ago

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Supervisor
  • Astec Industries
  • Eugene, OR FULL_TIME
  • At Astec, our mission is to design, build, and capitalize on the most innovative solutions and products for the industries and customers we serve globally. Our employees thrive in a safe and team-orie...
  • 9 Days Ago

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0 Customer Retention Supervisor jobs found in Eugene, OR area

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Social Service - QMHP ACT Team Leader
  • Laurel Hill Center, Incorporated
  • Eugene, OR
  • * 11-Feb-2022 to 10-Mar-2022 (PST) * ACT * Eugene, OR, USA * $56,000 - $83,000 DOE + hiring bonus * Salary * Full Time *...
  • 3/28/2024 12:00:00 AM

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Leasing Professional - River Terrace
  • Greystar Worldwide, LLC
  • Eugene, OR
  • This position is responsible for coordinating the community's marketing, leasing, and renewal strategies to achieve occu...
  • 3/28/2024 12:00:00 AM

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Associate Dean for Academic and Student Affairs & Associate/Full Professor
  • Oregon State University
  • Corvallis, OR
  • Position Details Position Information Department College of Education (KED) Position Title Administrator 1-Assoc Dean Jo...
  • 3/28/2024 12:00:00 AM

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Territory Manager
  • Vestis
  • Springfield, OR
  • OVERVIEW: The Territory Manager has responsibility of an assigned service territory with direct supervision of route rep...
  • 3/26/2024 12:00:00 AM

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Human Resources Manager
  • Rise and Shine Social Enterprise
  • Springfield, OR
  • Job Description Job Description The role: Reporting to the CEO, the Manager of Human Resources is a crucial role focused...
  • 3/26/2024 12:00:00 AM

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Clinical Research Coordinator
  • Peace Health
  • Springfield, OR
  • Job Description Description PeaceHealth is seeking a Clinical Research Coordinator for a Part Time, 0.75 FTE, Day positi...
  • 3/25/2024 12:00:00 AM

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Assistant Property Manager | North Pointe
  • Avenue5 Residential, LLC
  • Corvallis, OR
  • The hourly pay rate for this position is $20 - $22 per hour + bonuses! Avenue5 is growing, and we are in search of an as...
  • 3/25/2024 12:00:00 AM

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Human Resources Generalist
  • Inpria
  • Corvallis, OR
  • The Opportunity We are looking for a candidate who is self-motivated, adaptable, energetic, and a quick learner to join ...
  • 3/24/2024 12:00:00 AM

According to the United States Census Bureau, the city has a total area of 43.74 square miles (113.29 km2), of which 43.72 square miles (113.23 km2) is land and 0.02 square miles (0.05 km2) is water. Eugene is at an elevation of 426 feet (130 m). To the north of downtown is Skinner Butte. Northeast of the city is the Coburg Hills. Spencer Butte is a prominent landmark south of the city. Mount Pisgah is southeast of Eugene and includes Mount Pisgah Arboretum and Howard Buford Recreation Area, a Lane County Park. Eugene is surrounded by foothills and forests to the south, east, and west, while t...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Retention Supervisor jobs
$58,440 to $83,902
Eugene, Oregon area prices
were up 2.5% from a year ago

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