Customer Retention Supervisor jobs in Evansville, IN

Customer Retention Supervisor supervises a staff of customer service representatives that process orders, prepare correspondence, and fulfill needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Being a Customer Retention Supervisor offers discounts or special deals as needed and within pre-established limits. May require a bachelor's degree in area of specialty. Additionally, Customer Retention Supervisor typically reports to a supervisor or manager. The Customer Retention Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Customer Retention Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Operations Supervisor - Part Time - $25-$30/Hour
  • Dohrn Transfer -Operations Supervisor
  • Evansville, IN PART_TIME
  • Operations Supervisor - Part Time - $25-$30/Hour

    Apply Now

    Description/Job Summary

    Dohrn Transfer is a leading Midwest LTL Carrier providing less-than-truckload, truckload, and value-added services throughout our 10-state service area.  Join our team and become a part of our new growth and bright future!  We offer competitive salary and a great benefits package in an exciting, rewarding industry.

    Dohrn is currently seeking a Part TIme Operations Supervisor for our Evansville, IN Terminal! Pay is $25-$30/hour!!

    Shift Details: Monday - Friday - Afternoon / Evenings from 4:00PM to 9:00PM

    ESSENTIAL DUTIES

    • Provide training, supervision, feedback, and discipline for hourly Operations team members 
    • Route City operation
    • Manage the daily performance of the City Pickup and Delivery Operation for optimal safety, performance, on-time Service, cost control, and claims prevention
    • Ensure On-time Delivery service in accordance with the organizational goals by ensuring pick-ups and deliveries are made timely, efficiently, and returns are kept to a minimum
    • Monitor Line Haul operation
    • Monitor Dock performance and efficiency and adjust manpower as needed
    • Solve problems regarding lost and missing freight
    • Communicate efficiently with other departments to ensure a successful operation 
    • Work in a safe and professional manner so as to reduce personal risks and risk to fellow employees
    • Report all facility problems to the Facility Maintenance Department
    • Comply with federal, state, and company regulations 
    • Process all paperwork daily associated with the execution of the job
    • Work in a positive, supportive, and cooperative way at all times
    • Perform other duties as needed
     MINIMUM REQUIREMENTS
    • A minimum age of 18
    • High School completion or equivalent
    • Valid Driver License 
    • Supervisory experience required
    • Ability to work any shift 
    • Must have the knowledge and ability to perform all Operations jobs in the Terminal including Dock, Dispatch, Warehouse, and Routing
    • Excellent interpersonal, verbal, and written communication skills
    • Strong analytical and problem-solving skills
    • Strong leadership skills
    • Detail-oriented, organized
    • Must meet all physical requirements
    • Must have certification in forklift safety and hazardous material handling
    • Ability to multi-task and react to change productively
    • Excellent attendance
    WORKING CONDITIONS/PHYSICAL DEMANDS
    • Visual Acuity including regular use of items including a computer screen or monitor
    • Lifting various types of materials will be required: cartons, bags, cylinders, boxes, crates, drums, pipe, bars, rugs, etc
    • Common material handling tools will be used: forklifts, carts, dollies, banding machines, shrink wrap tubes, pallet jacks, and tow motors
    • Standing, walking, squatting, pushing, pulling, twisting, carrying, bending at the waist, reaching, and lifting both above and below waist level will be required
    • Must be physically capable of operating a forklift, pallet jack, load lock and two-wheel handcart
    • Will be required to lift up, set down, slide or move weight unassisted that could exceed 80 pounds
    • Must be able to lift 50 lbs. on a frequent basis and 100 lbs. on an infrequent basis
    • Must be able to sit and stand for prolonged periods of time 
    • Must have the ability to safely enter and exit trailers, vans, flatbeds, forklifts and tractors 
    • Must have the ability to work around and operate motorized equipment
    • Must be able to perform the essential functions of the job as specified in the job description
    • May be exposed to extreme hot or cold temperatures and dusty conditions in the dock environment; must be able to perform essential functions in these conditions

    To navigate to the Dohrn Transfer Career Center and apply for this position, please go to dohrntransfer.balancetrak.com and select the Evansville, IN location.

    Dohrn Transfer Company, LLC is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, religion or other legally protected status.

  • 1 Month Ago

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Customer Service Supervisor
  • Ollie's Bargain Outlet
  • Evansville, IN FULL_TIME
  • Join our team and live the Ollie-tude!: (Ollie’s Core Values) BE A TEAM PLAYER- Associates are expected to be supportive and work together. BE CARING- How do I treat others with courtesy, dignity, and...
  • 8 Days Ago

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Customer Service Call Center Supervisor
  • CenterPoint Energy
  • Evansville, IN FULL_TIME
  • Date: Apr 23, 2024 Location: Evansville, IN, US, 47711-5540 Company: CenterPoint Energy CenterPoint Energy and its predecessor companies have been in business for more than 150 years. Our Vision: Our ...
  • Just Posted

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Client Retention Specialist
  • RENT ONE
  • Herrin, IL FULL_TIME
  • CLIENT RETENTION SPECIALIST Rent One is proud to provide our customers with affordable home furnishings and appliances. Our customer choose us for our unmatched service, large in-stock inventory, flex...
  • Just Posted

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Client Retention Specialist
  • RENT ONE
  • Evansville, IN FULL_TIME
  • CLIENT RETENTION SPECIALIST Rent One is proud to provide our customers with affordable home furnishings and appliances. Our customer choose us for our unmatched service, large in-stock inventory, flex...
  • 1 Month Ago

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Student Athlete Development and Retention Coordinator
  • University of Southern Indiana
  • Evansville, IN FULL_TIME
  • Title:Student Athlete Development and Retention Coordinator Division: President's Office Department: Athletics FLSA Status:Exempt Salary Range:38,000-43,672Annual Salary EEO Job Group:2 E2 Position Su...
  • 26 Days Ago

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0 Customer Retention Supervisor jobs found in Evansville, IN area

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Escalation Specialist Intermediate
  • Onemain Financial
  • Evansville, IN
  • This position is part of a customer-focused team responsible for resolving complaints, coordinating all complaint captur...
  • 4/24/2024 12:00:00 AM

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Internal Revenue Agent (Reviewer - Examiner) 12 MONTH ROSTER - AMENDED
  • Department Of The Treasury
  • Evansville, IN
  • Duties WHAT IS THE WHISTLEBLOWER OFFICE (WBO) DIVISION? A description of the business units can be found at: https://www...
  • 4/24/2024 12:00:00 AM

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Warehouse Worker- Forklift Operator- Multiple Shifts
  • Penske Truck Leasing
  • Princeton, IN
  • Penske Logistics is looking for warehouse associates to become part of an excellent team. This is a great opportunity fo...
  • 4/23/2024 12:00:00 AM

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General Manager - Chicken Salad Chick
  • EMS Chick LLC (Chicken Salad Chick)
  • Evansville, IN
  • Job Description Job Description Want to be a part of the Chick? Looking for a restaurant career like no other you have e...
  • 4/22/2024 12:00:00 AM

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Customer Service Representative
  • AT&T
  • Evansville, IN
  • **Job Description:** This is your opportunity to be the voice of AT&T a global leader in communications and technology. ...
  • 4/22/2024 12:00:00 AM

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Assistant Director of Nursing - ADON - RN
  • River Pointe Health Campus
  • Evansville, IN
  • JOIN TEAM TRILOGY: Our Assistant Directors of Nursing love Trilogy for the stability, meaningful work, and great team. I...
  • 4/20/2024 12:00:00 AM

Evansville is a city and the county seat of Vanderburgh County, Indiana, United States. The population was 117,429 at the 2010 census, making it the state's third-most populous city after Indianapolis and Fort Wayne, the largest city in Southern Indiana, and the 232nd-most populous city in the United States. It is the commercial, medical, and cultural hub of Southwestern Indiana and the Illinois-Indiana-Kentucky tri-state area, home to over 911,000 people. The 38th parallel crosses the north side of the city and is marked on Interstate 69. Situated on an oxbow in the Ohio River, the city is of...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Retention Supervisor jobs
$56,465 to $81,067
Evansville, Indiana area prices
were up 1.3% from a year ago

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