Customer Retention Supervisor supervises a staff of customer service representatives that process orders, prepare correspondence, and fulfill needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Being a Customer Retention Supervisor offers discounts or special deals as needed and within pre-established limits. May require a bachelor's degree in area of specialty. Additionally, Customer Retention Supervisor typically reports to a supervisor or manager. The Customer Retention Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Customer Retention Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
WE ARE LOOKING FOR GREAT PEOPLE TO JOIN OUR TEAM- just like you!
Our associates have a lot in common. They have great interpersonal skills, enjoy working independently, are self-motivated, and have a relentless drive. Did we mention that while they are working hard, they also like to have fun?
We offer flexible hours, competitive pay, and great benefits for both full and part-time associates.
If this sounds like a good fit for you, come join our team!
The majority of responsibility for the Territory Sales Lead is the supervision and development of the assigned associates to drive sales and meet retailer and client expectations. The Territory Sales Lead will also be responsible for project completion, stocking and maintaining the areas we are responsible for, and store communication. This responsibility is demonstrated by effectively selling and educating customers and store personnel about product lines and other project (s) deemed necessary. The Territory Sales Lead reports directly to the Market Sales Manager.What would you do in this role?
DUTIES and RESPONSIBILITIES include but are not limited to the following:
REQUIREMENTS and QUALIFICATIONS, including but not limited to the following:
Rate of Pay
$15.00As an Anderson Merchandisers Associate, you may be eligible for these benefits*.
* Flexible work schedules
* 401(k) retirement plan
* Health Insurance - including Dental and Vision
* Telehealth
* Health Savings Account
* Accident Insurance
* Critical Illness Insurance
* Life Insurance
* Long Term Care
* Short Term Disability
* Long Term Disability
* Associate Assistance Fund
* Anderson Cares Natural Disaster Fund
* Associate Savings Plan
* Anderson Cares Fund
* Paid Time Off
* Discounts - Cell Phone, Vehicle, Pet Insurance
* Training & Career Development
*All benefits subject to eligibility per company policy.
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