Customer Retention Supervisor jobs in Fort Smith, AR

Founded more than 80 years ago, OK Foods has grown from a livestock and poultry feed manufacturer to join one of the world's leading chicken producers, Bachoco.

Bachoco OK Foods produces the highest quality chicken products for the U.S. market. Currently, the Bachoco OK Foods family includes more than 4,000 team members who are dedicated to consistently producing high-quality chicken products and nourishing people around the world.

Bachoco OK Foods, Inc. is seeking a Production Supervisor in our Rehang / Poly Bag department for our Heavener, OK location.

Work Schedule : Mon - Fri 7am - 4 : 30pm Summary : Controls all aspects of daily line operations to meet the standards required by Bachoco OK Foods.

Essential Duties and Responsibilities include the following. Other duties may be assigned. Keeps Plant Manager and Production Superintendent informed on any production, mechanical, supply or employee problems which affect plant performance.

Ensures proper staffing and training of all employees. Understands company specifications on all products and proper operating in a safe and quality environment to achieve goals of line performance.

Coordinates with department heads on necessary maintenance, supplies, and equipment to ensure line operates properly. Tracks employee's time and records on timesheets.

Issues employee paychecks. Involved in counseling employees with personnel. Assists Plant Manager and Production Superintendent as needed to achieve the company's goals and objectives.

Performs all other assigned duties as necessary. This is a safety sensitive position.Education and / or Experience : Bachelor's degree (B.

A.) from four-year college or university preferred or 2-3 years of manufacturing experience. Requirements : Relevant supervisory or lead experience in portioning, debone, or evisceration poultry processing operations preferred Demonstrated critical thinking skills Effective written and verbal communication skills Ability to organize and prioritize work Ability to build relationships and influence to get results Bi-lingual in English / Spanish a plusSupervisory Responsibilities : Directly supervises up to 35 employees.

Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees;

planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Certificates, Licenses, Registrations : Must have a valid driver's license and be able to qualify for the company's driving program.

Language Skills : Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Mathematical Skills : Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.Reasoning Ability : Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.Computer Skills : To perform this job successfully, an individual should have knowledge of Payroll systems;

Spreadsheet software and Word Processing software.Physical Demands : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this Job, the employee is regularly required to talk or hear.

The employee is frequently required to stand and walk. The employee is occasionally required to sit; use hands to finger, handle, or feel;

reach with hands and arms and taste or smell. The employee must occasionally lift and / or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and peripheral vision.

Work Environment : The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this Job, the employee is regularly exposed to wet and / or humid conditions, moving mechanical parts and fumes or airborne particles.

The employee is occasionally exposed to high, precarious places; toxic or caustic chemicals; extreme cold; extreme heat and vibration.

The noise level in the work environment is usually loud.An Equal Opportunity Employer to include women, minorities, veterans, and persons with disabilities.

Notice to Third Party Recruitment Agencies : Please note that Bachoco OK Foods and its subsidiaries do not accept unsolicited resumes from recruiters or employment agencies.

In the absence of an executed Recruitment Services Agreement, there will be no obligation to any referral compensation or recruiter fee.

In the event a recruiter or agency submits a resume or candidate without an agreement, Bachoco OK Foods and its subsidiaries shall explicitly reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency.

Any unsolicited resumes, including those submitted to hiring managers, shall be deemed the property of Bachoco OK Foods.

Last updated : 2024-04-08