Customer Retention Supervisor supervises a staff of customer service representatives that process orders, prepare correspondence, and fulfill needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Being a Customer Retention Supervisor offers discounts or special deals as needed and within pre-established limits. May require a bachelor's degree in area of specialty. Additionally, Customer Retention Supervisor typically reports to a supervisor or manager. The Customer Retention Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Customer Retention Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
About Us
We are looking for an office manager with a focus on previous sales experience. We are working to find someone that can be a leader and a fit in a high-volume clinic/wellness center environment. Duties include but are not limited to, managing excel sheets, effective communication with staff, one on one patient interaction.
This position also hyper focuses on making sure patients actually come in for their appointments. That's where you come in!
Who are we looking for?
In order for you to be successful in this role you need the following:
Hours: Monday - Friday (9am-12pm)- (2pm-6pm)
Saturday 9am - 12pm
This is a salary position paid at 40 hours per week at $20/hr. Generous bonuses offered. You can earn up to an additional $15/hr!
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sales associate, office manager, commission, bonus, quota, gym, physical fitness, workout, medical, therapy, wellness, retention, program manager, scheduling, patient, compliance, client service specialist, client success, client retention, CSR, personal trainer, care navigator, patient services, client experience advocate, care advocate, patient coordinator, wellness advisor, health and wellness, practice manager
Job Type: Full-time
Pay: $20.00 - $35.00 per hour
People with a criminal record are encouraged to apply
Ability to Relocate:
Work Location: In person
0 Customer Retention Supervisor jobs found in Gary, IN area