Customer Retention Supervisor jobs in La Crosse, WI

Customer Retention Supervisor supervises a staff of customer service representatives that process orders, prepare correspondence, and fulfill needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Being a Customer Retention Supervisor offers discounts or special deals as needed and within pre-established limits. May require a bachelor's degree in area of specialty. Additionally, Customer Retention Supervisor typically reports to a supervisor or manager. The Customer Retention Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Customer Retention Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Operations Supervisor - Part Time - 3am Start Time
  • Dohrn Transfer -Operations Supervisor
  • Chippewa Falls, WI PART_TIME
  • Operations Supervisor - Part Time - 3am Start Time

    Apply Now

    Description/Job Summary

    Dohrn Transfer is a leading Midwest LTL Carrier providing less-than-truckload, truckload, and value-added services throughout our 10-state service area.  Join our team and become a part of our new growth and bright future!  We offer competitive salary and a great benefits package in an exciting, rewarding industry.

    Dohrn is seeking a Part Time Operations Supervisor at our Chippewa Falls, WI terminal!

    Hours: Part Time, Monday-Friday, 3:00am Start time

    MINIMUM REQUIREMENTS

    • A minimum age of 18
    • High School completion or equivalent
    • Valid Driver License
    • Ability to work any shift 
    • Must have the knowledge and ability to perform all Operations jobs in the Terminal including Dock, Dispatch, Warehouse, and Routing
    • Excellent interpersonal, verbal, and written communication skills
    • Strong analytical and problem-solving skills
    • Strong leadership skills
    • Detail-oriented, organized
    • Must meet all physical requirements
    • Must have certification in forklift safety and hazardous material handling
    • Ability to multi-task and react to change productively
    • Excellent attendance

    ESSENTIAL FUNCTIONS

    • Duties include route planning, office clerical, as well as some dispatching
    • Provide training, supervision, feedback, and discipline for hourly Operations team members 
    • Route City operation
    • Manage the daily performance of the City Pickup and Delivery Operation for optimal safety, performance, on-time Service, cost control, and claims prevention
    • Ensure On-time Delivery service in accordance with the organizational goals by ensuring pick-ups and deliveries are made timely, efficiently, and returns are kept to a minimum
    • Monitor Line Haul operation
    • Monitor Dock performance and efficiency and adjust manpower as needed
    • Solve problems regarding lost and missing freight
    • Communicate efficiently with other departments to ensure a successful operation 
    • Work in a safe and professional manner so as to reduce personal risks and risk to fellow employees
    • Report all facility problems to the Facility Maintenance Department
    • Comply with federal, state, and company regulations 
    • Process all paperwork daily associated with the execution of the job
    • Work in a positive, supportive, and cooperative way at all times
    • Perform other duties as needed

    WORKING CONDITIONS/PHYSICAL REQUIREMENTS
    • Visual Acuity including regular use of items including a computer screen or monitor
    • Lifting various types of materials will be required: cartons, bags, cylinders, boxes, crates, drums, pipe, bars, rugs, etc
    • Common material handling tools will be used: forklifts, carts, dollies, banding machines, shrink wrap tubes, pallet jacks, and tow motors
    • Standing, walking, squatting, pushing, pulling, twisting, carrying, bending at the waist, reaching, and lifting both above and below waist level will be required
    • Must be physically capable of operating a forklift, pallet jack, load lock and two-wheel handcart
    • Will be required to lift up, set down, slide or move weight unassisted that could exceed 80 pounds
    • Must be able to lift 50 lbs. on a frequent basis and 100 lbs. on an infrequent basis
    • Must be able to sit and stand for prolonged periods of time 
    • Must have the ability to safely enter and exit trailers, vans, flatbeds, forklifts and tractors 
    • Must have the ability to work around and operate motorized equipment
    • Must be able to perform the essential functions of the job as specified in the job description
    • May be exposed to extreme hot or cold temperatures and dusty conditions in the dock environment; must be able to perform essential functions in these conditions

    To navigate to the Dohrn Transfer Career Center and apply for this position, please go to dohrntransfer.balancetrak.com and select the Chippewa Falls, WI location.

    Dohrn Transfer Company, LLC is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity or expression, national origin, geographic background, physical and/or mental disability, protected veteran status, or any other classification protected by applicable law.


  • 5 Days Ago

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Customer Service Supervisor
  • Marshfield Utilities
  • Marshfield, WI FULL_TIME
  • Municipally-owned Marshfield Utilities is recruiting for an individual to fill a Customer Service Supervisor position. This position is responsible for overseeing the billing and customer service func...
  • 2 Days Ago

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Brainerd, Minnesota-endocrinology-$30k Sign-on Bonus-$60k Retention Bonus
  • Enterprise Medical Recruiting
  • Minnesota, MN FULL_TIME
  • Amazing health group in Brainerd, Minnesota is seeking to add an Endocrinologist that is patient-centered and wants to achieve a great work/life balance. The physician will join a great team of Physic...
  • 1 Month Ago

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Supervisor
  • WEC Energy Group
  • Necedah, WI FULL_TIME
  • WEC Energy Group is one of the nation's largest electric generation, distribution and natural gas delivery holding companies. We employ over 7,000 people in our energy companies and service subsidiari...
  • 23 Days Ago

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Fleet supervisor
  • Penske
  • Winona, MN FULL_TIME
  • J-18808-Ljbffr Last updated : 2024-04-07
  • 10 Days Ago

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Campground Supervisor
  • La Crosse County, WI
  • Stoddard, WI FULL_TIME
  • Overview Are you passionate about serving your community and eager to grow in a supportive environment? Join La Crosse County and take the next step in your career. This is a working supervisory posit...
  • 12 Days Ago

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0 Customer Retention Supervisor jobs found in La Crosse, WI area

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FSQA SUPERVISOR - DAYS
  • Hiring Now!
  • Arcadia, WI
  • About Pilgrim s Pilgrim s is a leading global provider of high-quality food products, including well-recognized brands a...
  • 4/19/2024 12:00:00 AM

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Customer Service Clerk
  • Walman Company
  • La Crosse, WI
  • ** The Walman Optical Company** ** Customer Service Clerk** La Crosse, WI 54603 We are currently seeking a **Customer Se...
  • 4/19/2024 12:00:00 AM

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Production Supervisor
  • TPI Staffing Group
  • Houston, MN
  • Production Supervisor Direct-Hire Pay range: $60K - $75K (depending on experience level) Shift: 8:30 a.m. - 4:30 p.m. Pr...
  • 4/18/2024 12:00:00 AM

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Parts Advisor
  • LeadCar Toyota La Crosse
  • La Crosse, WI
  • LeadCar Toyota La Crosse is committed to having the most dedicated, qualified and professional team in the area. We now ...
  • 4/18/2024 12:00:00 AM

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Customer Service Representative
  • Peerless Chain
  • LA CROSSE, WI
  • BASIC FUNCTION: Primary responsibility for this position is providing effective customer service for all internal and ex...
  • 4/18/2024 12:00:00 AM

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FT Customer Support Advocate - Work From Home>
  • Brightwheel
  • La Crosse, WI
  • [Customer Service / Remote] - Anywhere in U.S. / $21.64 per hour / Medical, dental, and vision / PTO - As a Customer Sup...
  • 4/18/2024 12:00:00 AM

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LIVE RECEIVING SUPERVISOR
  • Hiring Now!
  • Arcadia, WI
  • Production Supervisor - LIVE RECEIVINGPOSITION SUMMARY: The Live Receiving Supervisor provides departmental direction an...
  • 4/17/2024 12:00:00 AM

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Service Meat Clerk
  • Hy-Vee
  • La Crosse, WI
  • At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a...
  • 4/16/2024 12:00:00 AM

La Crosse is located on the western border of the midsection of Wisconsin, on a broad alluvial plain along the east side of the Mississippi River. The Black River empties into the Mississippi north of the city, and the La Crosse River flows into the Mississippi just north of the downtown area. Just upriver from its mouth, this river broadens into a marshland that splits the city into two distinct sections, north and south. According to the United States Census Bureau, the city has a total area of 22.54 square miles (58.38 km2), of which, 20.52 square miles (53.15 km2) is land and 2.02 square m...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Retention Supervisor jobs
$56,048 to $80,468
La Crosse, Wisconsin area prices
were up 1.3% from a year ago

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Customer Retention Supervisor in Carson City, NV
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