Customer Retention Supervisor jobs in Laramie, WY

Customer Retention Supervisor supervises a staff of customer service representatives that process orders, prepare correspondence, and fulfill needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Being a Customer Retention Supervisor offers discounts or special deals as needed and within pre-established limits. May require a bachelor's degree in area of specialty. Additionally, Customer Retention Supervisor typically reports to a supervisor or manager. The Customer Retention Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Customer Retention Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Territory Retail Lead - Retention Bonus!
  • Anderson Merchandisers LLC
  • Rawlins, WY FULL_TIME
  • WE ARE LOOKING FOR GREAT PEOPLE TO JOIN OUR TEAM- just like you!

    Our associates have a lot in common. They have great interpersonal skills, enjoy working independently, are self-motivated, and have a relentless drive. Did we mention that while they are working hard, they also like to have fun?

    We offer flexible hours, competitive pay, and great benefits for both full and part-time associates.

    If this sounds like a good fit for you, come join our team!

    The majority of responsibility for the Territory Sales Lead is the supervision and development of the assigned associates to drive sales and meet retailer and client expectations. The Territory Sales Lead will also be responsible for project completion, stocking and maintaining the areas we are responsible for, and store communication. This responsibility is demonstrated by effectively selling and educating customers and store personnel about product lines and other project (s) deemed necessary. The Territory Sales Lead reports directly to the Market Sales Manager.

    What would you do in this role?

    DUTIES and RESPONSIBILITIES include but are not limited to the following:

    • Build rapport through daily communication with store associates and management
    • Train, supervise, and develop skills of Sales Merchandisers, fellow Territory Sales Leads, and seasonal associates
    • Educate customers and store personnel on the features and benefits of our client's brands and product lines
    • Maintain accuracy and high quality of work in all areas of the store to meet or exceed client expectations
    • Have detailed knowledge of all company policies
    • Communicate successes or potential barriers to the Market Sales Manager
    • Knowledgeable, detailed understanding and consistent use of all available functions of handheld device
    • Maintain company, client and retailer confidentiality

    REQUIREMENTS and QUALIFICATIONS, including but not limited to the following:

    • Lifting objects and product up to a maximum of 50 lbs. with frequent lifting and/or carrying of objects/product up to 35 lbs, in addition, the ability to lift heavy objects up to 100lbs with assistance from another associate
    • Work performed could be while sitting, standing, or walking
    • Work performed will entail fine manipulation of hands or fingers, bending, twisting, squatting, and climbing as well as upper and lower body mobility
    • Experience/comfort level with electronics/technical products
    • Independent and self-motivated
    • Must be able to work a flexible schedule, including nights, overnights and weekends
    • High School diploma or equivalency certification required
    • Valid driver's license is required as travel to additional locations may be necessary
    • Automobile liability insurance is required to be maintained
    • Computer, printing capability, internet access, and email required
    • Customer service or sales experience required

    Rate of Pay

    $16.50

    As an Anderson Merchandisers Associate, you may be eligible for these benefits*.

    * Flexible work schedules
    * 401(k) retirement plan
    * Health Insurance - including Dental and Vision

    * Telehealth

    * Health Savings Account
    * Accident Insurance
    * Critical Illness Insurance
    * Life Insurance

    * Long Term Care
    * Short Term Disability
    * Long Term Disability
    * Associate Assistance Fund

    * Anderson Cares Natural Disaster Fund
    * Associate Savings Plan

    * Anderson Cares Fund
    * Paid Time Off

    * Discounts - Cell Phone, Vehicle, Pet Insurance
    * Training & Career Development

    *All benefits subject to eligibility per company policy.

    IND-123


    Individuals seeking employment are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

     

  • 6 Days Ago

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Supervisor Electrical
  • Mountain Cement
  • Laramie, WY FULL_TIME
  • $125K/annual - Electrical Supervisor Apply to join our team today! Help build the future in America. Eagle Materials - a leading US manufacturer of basic construction materials that are used in reside...
  • 21 Days Ago

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Housekeeping Supervisor
  • Brush Creek Ranch
  • Saratoga, WY FULL_TIME
  • If you love the outdoors and want to spend your summer in the mountains - we're the place for you! We're looking for adventurous and hardworking staff to complete our Housekeeping Team. Come join one ...
  • 1 Day Ago

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Senior supervisor
  • Spar Group
  • Tie Siding, WY FULL_TIME
  • Overview : Resets Remodel Senior Supervisor Join our dynamic overnight reset and remodel team at SPAR, a leader in retail construction! We're seeking full time Senior Supervisor to lead a dedicated 3-...
  • 2 Days Ago

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Housekeeping Supervisor
  • Brush Creek Ranch
  • Laramie, WY FULL_TIME
  • THIS JOB IS LOCATED IN SARATOGA, WYOMING!! If you love the outdoors and want to spend your summer in the mountains - we're the place for you! We're looking for adventurous and hardworking staff to com...
  • 13 Days Ago

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Field Supervisor
  • Alliance Technical Group
  • Sinclair, WY FULL_TIME
  • DescriptionDo you have supervisory experience and want to get into a growing industry? We have a GREAT OPPORTUNITY for a Lead Monitoring Technician. The Lead Leak Detection and Repair (LDAR) Technicia...
  • 1 Month Ago

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0 Customer Retention Supervisor jobs found in Laramie, WY area

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Trust Officer - Wyoming
  • Dunham & Associates Investment Counsel, Inc.
  • Laramie, WY
  • TRUST OFFICER An Opportunity to Craft Your Future Are you ready to unleash your potential and embark on a journey of inn...
  • 4/26/2024 12:00:00 AM

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USPS Postal Workers - Mail Carrier/Assistant $16-$35/hr
  • Careerbuilder
  • Laramie, WY
  • No experience requited, hiring immediately, appy now.Excellent benefits such as health, dental, and vision insurance. No...
  • 4/26/2024 12:00:00 AM

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Customer Service Representative - Remote (Ultimate Medical Academy Grads Only)
  • Concentrix
  • Cheyenne, WY
  • Job Title: Customer Service Representative - Remote (Ultimate Medical Academy Grads Only) Job Description This requisiti...
  • 4/25/2024 12:00:00 AM

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FACILITY DESIGN AND PROJECT MANAGEMENT SPECIALIST
  • Army National Guard Units
  • Cheyenne, WY
  • Summary THIS IS A NATIONAL GUARD TITLE 32 EXCEPTED SERVICE POSITION. This National Guard position is for a FACILITY DESI...
  • 4/24/2024 12:00:00 AM

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PARALEGAL SPECIALIST
  • Army National Guard Units
  • Cheyenne, WY
  • Summary THIS IS A NATIONAL GUARD TITLE 32 EXCEPTED SERVICE POSITION. This National Guard position is for a PARALEGAL SPE...
  • 4/24/2024 12:00:00 AM

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Greeter
  • Walmart
  • Laramie, WY
  • **Job Summary:** As a Greeter at Walmart, you will be the first point of contact for customers as they enter the store. ...
  • 4/24/2024 12:00:00 AM

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Sales and Service Specialist
  • Bridgestone Americas
  • Cheyenne, WY
  • **Company Overview** Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teamma...
  • 4/24/2024 12:00:00 AM

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Customer Service Systems Support Operator
  • Mountain West Farm Bureau Mutual Insurance Company
  • Laramie, WY
  • Job Description Job Description Mountain West Farm Bureau is currently hiring for a full-time Customer Service Systems S...
  • 4/23/2024 12:00:00 AM

Laramie /ˈlærəmi/ is a city in and the county seat of Albany County, Wyoming, United States. The population was 30,816 at the 2010 census. Located on the Laramie River in southeastern Wyoming, the city is west of Cheyenne, at the junction of Interstate 80 and U.S. Route 287. Laramie was settled in the mid-19th century along the Union Pacific Railroad line, which crosses the Laramie River at Laramie. It is home to the University of Wyoming, WyoTech, and a branch of Laramie County Community College. Laramie Regional Airport serves Laramie. The ruins of Fort Sanders, an army fort predating Larami...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Retention Supervisor jobs
$55,869 to $80,212
Laramie, Wyoming area prices
were up 2.3% from a year ago

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