Customer Retention Supervisor jobs in Lawton, OK

Customer Retention Supervisor supervises a staff of customer service representatives that process orders, prepare correspondence, and fulfill needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Being a Customer Retention Supervisor offers discounts or special deals as needed and within pre-established limits. May require a bachelor's degree in area of specialty. Additionally, Customer Retention Supervisor typically reports to a supervisor or manager. The Customer Retention Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Customer Retention Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Supervisor
  • Diversified Maintenance-RWS
  • Lawton, OK FULL_TIME
  • Supervisor

    Come work for Diversified Maintenance, a leading company in the Facilities Services Industry since 1973. At Diversified Maintenance we believe that details matter, as do each of our employees and customers. Through our core values of loyalty, honesty, and integrity, we strive to create a culture of growth and opportunity for each individual we employ. Although we currently have operations in all 50 United States, Puerto Rico, Guam, and the Virgin Islands, Diversified Maintenance is projected to double in size in the next five years. Join a large growing company with a sense of pride in everything that we do.

    Day & Night Shifts Available

    Summary

    The supervisor coordinates activities of employees engaged in cleaning and maintaining premises of commercial, industrial, and medical establishments by performing the following duties.

    Job Duties

    • Assign tasks to workers, and inspects completed work for conformance to standards
    • Oversee floor and carpet care employees
    • Issues supplies and equipment
    • Resolves workers' problems or refers matters to Manager
    • Performs duties of workers supervised
    • Directly supervises 2 to 50 employees
    • Assists in interviewing, hiring, and training employees
    • Plans, assigns, and directs work
    • Appraises employee performance
    • Addresses customer complaints and resolves problems

    Requirements

    Reliable transportation to ensure consistent dependability required. Must be able to meet physical requirements of position. Must successfully pass a background check and drug screen in accordance to contractual obligation.


    Diversified Maintenance Systems, is an Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.

  • 19 Days Ago

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Supervisor
  • Diversified Maintenance
  • Lawton, OK FULL_TIME
  • Supervisor Come work for Diversified Maintenance, a leading company in the Facilities Services Industry since 1973. At Diversified Maintenance we believe that details matter, as do each of our employe...
  • 26 Days Ago

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Supervisor
  • GDI Services Inc US
  • Ardmore, OK FULL_TIME
  • GDI Services, Inc., one of the leading providers of quality facility management services for manufacturing & industrial, distribution, healthcare, commercial, and educational facilities is in need of ...
  • 28 Days Ago

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Account Supervisor
  • Noble Research Institute, LLC
  • Ardmore, OK FULL_TIME
  • At Noble, we believe the health of soil, plants, animals, and humans is one and indivisible. We believe in rebuilding healthy soils and helping producers maintain a strong bottom line. Through these t...
  • 13 Days Ago

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Housekeeping Supervisor
  • Hampton Inn - Duncan, OK
  • Duncan, OK FULL_TIME
  • First Call Hospitality - Housekeeping Supervisor First Call Hospitality offers its employees great training, development opportunities, and a long-term home-base for dedicated hard-working individuals...
  • 15 Days Ago

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Activity Supervisor
  • Willow Park Healthcare Center
  • Lawton, OK FULL_TIME
  • Restoring self-confidence, community reintegration, re-socialization skills, improving physical condition, leisure education for residents, one-one programming for the room/bedbound, providing mental ...
  • Just Posted

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0 Customer Retention Supervisor jobs found in Lawton, OK area

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Concessions Attendant
  • EASTERN SPORTS MANAGEMENT
  • Lawton, OK
  • Description Eastern Sports Management - Lawton is currently accepting applications for Concessions Attendant. The Conces...
  • 4/22/2024 12:00:00 AM

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Patient Service Representative - Bilingual, English/Spanish
  • ZOLL LifeVest
  • Lawton, OK
  • Position Title: Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for ser...
  • 4/22/2024 12:00:00 AM

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PT Work From Home - CPC Processor I Customer Support>
  • Datavant
  • Lawton, OK
  • [Call Center / Fully Remote] - Anywhere in U.S. / Competitive pay / Benefits / Equipment provided - As a CPC Processor I...
  • 4/22/2024 12:00:00 AM

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FT Inbound Customer Service Representative - Work From Home>
  • CCC Intelligent Solutions
  • Lawton, OK
  • [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Health insurance / PTO / 401K / Training provided - As an ...
  • 4/21/2024 12:00:00 AM

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Customer Service Representative
  • Pippin Brothers, Inc.
  • Lawton, OK
  • **Customer Service Representative** **Location** Lawton, OK **Description** ***The Big Task*** You will promote customer...
  • 4/21/2024 12:00:00 AM

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Customer Service Sales Representative
  • InsuraTec Services Group
  • Lawton, OK
  • Customer Service Sales Representative Location: Remote, Virtual, Work From Home Experience Level: Entry-Level (No Experi...
  • 4/20/2024 12:00:00 AM

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Tax Examining Technician (Technical Services Support Technician) (12 Month Roster)
  • Department Of The Treasury
  • Lawton, OK
  • Duties WHAT IS THE SBSE (Small Business Self Employed)DIVISION? A description of the business units can be found at: htt...
  • 4/19/2024 12:00:00 AM

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FT Customer Service Representative - Work From Home>
  • TridentCare
  • Lawton, OK
  • [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k - As a Customer Service Re...
  • 4/18/2024 12:00:00 AM

Lawton is the fifth largest city in Oklahoma, located at 34°36′16″N 98°23′45″W / 34.60444°N 98.39583°W / 34.60444; -98.39583 (34.604444 N, 98.395833 W). The city has a total area of 75.1 sq mi (195 km2), all land. Lawton is located approximately 84 mi (135 km) southwest of Oklahoma City. Other surrounding cities include Wichita Falls about 47 mi (76 km) to the south, Duncan about 33 mi (53 km) to the east, and Altus about 56 mi (90 km) to the west. Lawton lies in an area typical of the Great Plains, with prairie, few trees, and flat topography with gently rolling hills. The region north of ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Retention Supervisor jobs
$50,687 to $72,772
Lawton, Oklahoma area prices
were up 1.2% from a year ago

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