Customer Retention Supervisor supervises a staff of customer service representatives that process orders, prepare correspondence, and fulfill needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Being a Customer Retention Supervisor offers discounts or special deals as needed and within pre-established limits. May require a bachelor's degree in area of specialty. Additionally, Customer Retention Supervisor typically reports to a supervisor or manager. The Customer Retention Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Customer Retention Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
ONLY FRENCH PORUGUESE ORITALIAN SPEAKING RETENTION AGENT IN FOREXNEEDED!
Weare working with a leading financial services company who arelooking to hire a Portuguese Italian orFrenchspeaking Sales Retention Agent with experience in the Forexand CFD industry for their Limassoloffice.
Location : Limassol Cyprus
Employment type : Fulltime
Remuneration : Base salarycommissions.
DUTIES ANDRESPONSIBILITIES :
REQUIREMENTS :
BENEFITS :
retentionexperience,retention,portuguese,accountmanagement,objection-handling skills,computerskills,italian,forex,great objection-handling skills,customerservice,mathematics skills,cfd,objection-handling,relationshipmanagement,forex & cfd industry,fluent inenglish,french,computer savviness,management,cfdindustry,remuneration,skills,computer savvy,salesretention,sales,mathematics,management skills,fluent infrench,english,deadline management,financialmarkets,communication,french language,lead conversion,forextrading,fluent in italian,atmosphere,management and mathematicsskills
Last updated : 2024-04-23
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