Customer Retention Supervisor jobs in Pascagoula, MS

Customer Retention Supervisor supervises a staff of customer service representatives that process orders, prepare correspondence, and fulfill needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Being a Customer Retention Supervisor offers discounts or special deals as needed and within pre-established limits. May require a bachelor's degree in area of specialty. Additionally, Customer Retention Supervisor typically reports to a supervisor or manager. The Customer Retention Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Customer Retention Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Restoration Supervisor
  • SERVPRO of Hattiesburg
  • Petal, MS FULL_TIME
  • SERVPRO of Hattiesburg is hiring a Restoration Supervisor!
     
    Benefits
    SERVPRO of Hattiesburg offers:
    • Competitive compensation
    • Career progression
    • Professional development
    And more!
     
    As the front-line representative of the SERVPRO® brand, the Restoration Supervisor demonstrates the company’s Here to Help® commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.
     
    Key Responsibilities
    • Coordinate and perform production processes as scheduled and ensure quality control 
    • Manage the customer and client experience and overall customer satisfaction tracked with online reviews
    • Communicate clear expectations to restoration technicians and supervise their activities 
    • Document a detailed and accurate job file to support the services provided 
    • Manage labor and consumable item usage on assigned projects
    • Communicate with restoration project manager and office staff on project progress and issues
    Additional Responsibilities:
    • Communicate and follow all OSHA guidelines for job safety
    • Manage assets by protecting and using equipment and materials properly
    • Coach and train restoration technicians
     
    Position Requirements
    • Valid driver’s license
    • High school diploma/GED (preferred)
    • At least 1 year of experience in cleaning, restoration, or construction
    • IICRC certification a plus, not required
     
    Skills/Physical Demands/Competencies
    • Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
    • Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)
    • Ability to repetitively push/pull/lift/carry objects
    • Ability to work with/around cleaning agents
    • Ability to successfully complete a background check subject to applicable law
     
    Each SERVPRO® Franchise is Independently Owned and Operated. 
     
    All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise.  Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever.  All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws.  All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.
  • Just Posted

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PCA Supervisor
  • North Yalobusha Hospice & Palliative Care, Inc.
  • Lucedale, MS FULL_TIME
  • We are looking for a compassionate PCA Supervisor with years of experience in homecare and the Medicaid Waiver Program. We are looking for a PCA Supervisor to run our Personal care and Respite Program...
  • 8 Days Ago

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Restoration Supervisor
  • SERVPRO of Cranston
  • Petal, MS FULL_TIME
  • SERVPRO of Hattiesburg is hiring a Restoration Supervisor! Benefits SERVPRO of Hattiesburg offers: Competitive compensation Career progression Professional development And more! As the front-line repr...
  • 1 Month Ago

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Shift supervisor
  • Waffle House, Inc.
  • Point, MS FULL_TIME
  • At Waffle House, we are not in the food business. We are in the People Business and we are hiring immediately for shift supervisors. Being in the People Business, we don’t just take care of our custom...
  • 30 Days Ago

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Production Supervisor
  • Sipcam Agro Solutions
  • Waynesboro, MS FULL_TIME
  • Sipcam Agro Solutions, LLC. operations is located in Waynesboro, MS, and is owned by Sipcam Agro based in Durham, NC. Our company is recognized worldwide for formulation and manufacturing expertise in...
  • 1 Month Ago

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FOREMAN/SUPERVISOR
  • BOLLINGER MISSISSIPPI SHIPBUILDING LLC
  • Pascagoula, MS FULL_TIME
  • GENERAL FUNCTION: Directs the activities of a group or team of shop employees involved in a specific production, repair, or material handling process in order to meet Company quality and safety standa...
  • 1 Month Ago

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0 Customer Retention Supervisor jobs found in Pascagoula, MS area

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Internal Revenue Agent- Senior Revenue Agent (Examiner), 12-month Roster
  • Department Of The Treasury
  • Gulfport, MS
  • Duties WHAT IS THE LARGE BUSINESS AND INTERNATIONAL (LB&I)DIVISION? A description of the business units can be found at:...
  • 4/25/2024 12:00:00 AM

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HR Recruiter - Hybrid
  • Kaliber Management LLC
  • Mobile, AL
  • Job Description Job Description Kaliber Management is looking for an HR Recruiter that is as excited and passionate abou...
  • 4/25/2024 12:00:00 AM

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Director of Operations and Business Development - UP Pediatrics
  • UMMC - Recruitment
  • Biloxi, MS
  • Director of Operations and Business Development - UP Pediatrics To provide leadership and direction for operations and b...
  • 4/22/2024 12:00:00 AM

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Personal Lines Account Manager II
  • Arthur J. Gallagher & Co. (ajg)
  • Gulfport, MS
  • Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokera...
  • 4/22/2024 12:00:00 AM

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Heavy Duty Truck and Trailer SVC Tech
  • Snider Fleet Solutions
  • Gulfport, MS
  • People who want to do a great job want to work for a company that values that dedication. We do. Snider Fleet Solutions ...
  • 4/22/2024 12:00:00 AM

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Internal Revenue Agent (Computer Audit Specialist (CAS) - Examiner) 12 MONTH ROSTER AMENDED
  • Department Of The Treasury
  • Gulfport, MS
  • Duties WHAT IS THE LARGE BUSINESS & INTERNATIONAL (LB&I) DIVISION? A description of the business units can be found at: ...
  • 4/21/2024 12:00:00 AM

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Internal Revenue Agent (Reviewer - Examiner) 12 MONTH ROSTER AMENDED
  • Department Of The Treasury
  • Gulfport, MS
  • Duties WHAT IS THE SMALL BUSINESS/SELF EMPLOYED (SBSE) DIVISION? A description of the business units can be found at: ht...
  • 4/21/2024 12:00:00 AM

Pascagoula is a city in Jackson County, Mississippi, United States. It is the principal city of the Pascagoula Metropolitan Statistical Area, as a part of the Gulfport–Biloxi–Pascagoula Combined Statistical Area. The population was 22,392 at the 2010 census, down from 26,200 at the 2000 census. As of 2016 the estimated population was 21,981. It is the county seat of Jackson County. Pascagoula is a major industrial city of Mississippi, on the Gulf Coast. Prior to World War II, the town was a sleepy fishing village of about 5,000. The population exploded with the war-driven shipbuilding industry...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Retention Supervisor jobs
$52,534 to $75,423
Pascagoula, Mississippi area prices
were up 1.2% from a year ago

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Have you worked as a Customer Retention Supervisor before? Tell the CareerBliss community what you thought about your salary.
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Customer Retention Supervisor in Carson City, NV
Leads a team of outbound Customer Retention Reps ensures delivery of all customer retention goals, manages hourly, daily, monthly goals, drives efficiencies, and overall performance levels.
January 23, 2020