Customer Retention Supervisor jobs in Petersburg, VA

Customer Retention Supervisor supervises a staff of customer service representatives that process orders, prepare correspondence, and fulfill needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Being a Customer Retention Supervisor offers discounts or special deals as needed and within pre-established limits. May require a bachelor's degree in area of specialty. Additionally, Customer Retention Supervisor typically reports to a supervisor or manager. The Customer Retention Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Customer Retention Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

A
Supervisor
  • Aeropostale
  • Colonial Heights, VA FULL_TIME
  • Overview

    As a Supervisor, you will support the management team to create the best experience for our customer and deliver desired results.

    You also share the responsibility to execute assigned store operations and maintain a visually appealing store. You create a positive environment that develops and engages your managers, associates, and customers every day.

    You love being part of a winning team and you bring your energy to work every day.

    The Supervisor reports to the Store Manager.

    Who You Are :

    • Team player with an entrepreneurial spirit.
    • Opearates with a sense of urgency and effectively completes assigned responsibilities.
    • Able to adapt to change and takes on more responsibilities.
    • Self-motivated; seeks personal growth and development.

    Responsibilities

    As the Supervisor you will :

    • Support the management team to achieve sales results and grow the business.
    • Understand and demonstrate product knowledge, selling and operational skills to maximize sales.
    • Engage with customers to build relationships and brand loyalty by using company tools.
    • Be a role model to team members for the customer experience.
    • Support the management team to ensure store standards for merchandising and operations are met consistently.
    • Be accountable for assigned tasks and results.
    • Learn about all aspects of the business and share ideas to drive the business.
    • Create a great work environment by maintaining a positive and professional attitude.
    • Perform POS transactions on designated shifts and execute supervisor functions in the absence of Store Manager.
    • Model our values of respect, integrity, teamwork, compassion, accountability and inclusivity.

    Qualifications

    You will also have :

    • Prior supervisory experience in similar volume, apparel business (preferred).
    • Proven track record of exceeding sales and statistical expectations.
    • Flexible availability to meet the needs of the business (including evenings and weekends).
    • May require occasional travel to other store locations (if needed).

    Requirements & EEO Statement

    Other Requirements

    Bend, lift, open and move product and fixtures up to 50 lbs., as needed.

    Information regarding the benefits for this position can be found here : https : / / sparcbenefits.com / Candidate-Benefits-Highlights

    REASONABLE ACCOMMODATION

    The Company is committed to providing reasonable accommodation to enable qualified employees with disabilities to perform the essential functions of their jobs as required by the Americans with Disabilities Act (ADA).

    SPARC Group LLC is an equal opportunity employer. We value a culture of inclusion and diversity within our workforce, and are committed to maintaining a workplace free from prohibited employment conduct, including discrimination or harassment on the basis of race, color, national origin, sex, age, religion, disability, genetic information, sexual orientation, gender identity or expression, marital status, domestic partner status, civil partnership, status as a covered veteran, status in the Uniformed Services of the United States, citizenship and any other characteristic protected by law ( Protected Characteristics ).

    Last updated : 2024-04-30

  • 8 Days Ago

V
Supervisor
  • Virginia Textile Service, Inc.
  • Petersburg, VA FULL_TIME
  • Plant Supervisor opportunity with a 90-year-old growing regional family owned company. Ideal candidate will consistently contribute to overall excellence that will meet or exceed customer and team obj...
  • Just Posted

C
Warehouse supervisor
  • Capstone Logistics, LLC
  • Disputanta, VA FULL_TIME
  • Shift : Compensation : Compensation : Competitive Competitive Disputanta, VA $55,000 / Annually Shift : 4 : 00 PM - 2 : 00 AM (7 day operation, Supervisor will work a 5 day work schedule). People want...
  • 1 Day Ago

G
Production supervisor
  • GERDAU S.A.
  • Petersburg, VA FULL_TIME
  • Why Choose Us? Purpose-Driven : We’re not just making steel we’re shaping the future. Innovation Hub : Continuous improvement principles are our secret sauce. Team Spirit : We’re more than colleagues;...
  • 1 Day Ago

S
Sanitation supervisor
  • Smithfield Foods
  • Waverly, VA FULL_TIME
  • If you are currently employed at Smithfield, please log into Workday and submit your application through the Jobs Hub. A great job-and a great future-awaits you at Smithfield Foods. We're an $18 billi...
  • 1 Day Ago

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Shift Supervisor
  • Wendy's
  • Colonial Heights, VA FULL_TIME
  • Ever consider running a mulitmillion dollar business? Wendy’s is looking for qualified Shift Supervisor candidates to do just that!Wendy’s is the third -largest quick service hamburger chain in the wo...
  • 2 Days Ago

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0 Customer Retention Supervisor jobs found in Petersburg, VA area

B
Department Manager - Substation (MidAtlantic Region)
  • Burns & McDonnell
  • Richmond, VA
  • Description This position is responsible for the managerial direction, leadership, and development of the Substation Dep...
  • 5/10/2024 12:00:00 AM

B
Department Manager - Networks, Integration, Automation (MidAtlantic Region)
  • Burns & McDonnell
  • Richmond, VA
  • Description This position is responsible for managerial direction, leadership, and development of the Network, Integrati...
  • 5/10/2024 12:00:00 AM

E
Client Success Specialist
  • Envestnet
  • Powhatan, VA
  • Description Envestnet is seeking a passionate and talented Client Success Specialist to join our MoneyGuide team. Envest...
  • 5/10/2024 12:00:00 AM

Q
Dialysis Travel Patient Care Technician - PCT
  • Quik Travel Staffing
  • Petersburg, VA
  • *****MUST BE A CERTIFIED DIALYSIS PATIENT CARE TECHNICIAN TO APPLY***** Assignment Detail for our Dialysis Travel Patien...
  • 5/10/2024 12:00:00 AM

C
Pharmacy Technician
  • Columbia Care
  • Colonial Heights, VA
  • DISPENSARY TECHNICIAN Reports to: Pharmacist Pay: $19 an hour + tips! Position Overview: The Dispensary Technician works...
  • 5/10/2024 12:00:00 AM

D
Clinical Nurse Manger- $10k Bonus
  • DaVita, Inc.
  • Petersburg, VA
  • 20 Medical Park Blvd, Petersburg, Virginia, 23803-9280, United States of America DaVita is seeking a Clinical Coordinato...
  • 5/9/2024 12:00:00 AM

T
Pharmacy Technician
  • The Cannabist Company
  • Colonial Heights, VA
  • DISPENSARY TECHNICIAN Reports to: Pharmacist Pay: $19 an hour + tips! Position Overview: The Dispensary Technician works...
  • 5/8/2024 12:00:00 AM

V
Pathway to Trooper (Dispatcher Trainee)
  • Virginia Department of Human Resource Management
  • Colonial Heights, VA
  • Pathway to Trooper (Dispatcher Trainee) Job no: 5013134 Work type: Full-Time (Salaried) Location: Colonial Heights, Virg...
  • 5/7/2024 12:00:00 AM

Petersburg is located at 37°12′46″N 77°24′1″W / 37.21278°N 77.40028°W / 37.21278; -77.40028 (37.21295, -77.400417). According to the United States Census Bureau, the city has a total area of 23.2 square miles (60.1 km2), of which 22.9 square miles (59.3 km2) of land and 0.2 square miles (0.5 km2) (1.1%) is water. Petersburg is located on the Appomattox River at the fall line, which marks the area where the Piedmont region (continental bedrock) and the Atlantic coastal plain (unconsolidated sediments) meet. The fall line is typically prominent where a river crosses its rocky boundary, as the...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Retention Supervisor jobs
$57,934 to $83,172
Petersburg, Virginia area prices
were up 1.2% from a year ago

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