Customer Retention Supervisor jobs in Rock Hill, SC

Customer Retention Supervisor supervises a staff of customer service representatives that process orders, prepare correspondence, and fulfill needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Being a Customer Retention Supervisor offers discounts or special deals as needed and within pre-established limits. May require a bachelor's degree in area of specialty. Additionally, Customer Retention Supervisor typically reports to a supervisor or manager. The Customer Retention Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Customer Retention Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Master Data Specialist, Compressor Technique - Rock Hill, SC
  • Atlas Copco Compressors LLC -North America Customer Center
  • Rock Hill, SC FULL_TIME
  • Master Data Specialist, Compressor Technique - Rock Hill, SC
    Functional area: Other
    Country: United States
    City: Rock Hill, SC
    Company name: Atlas Copco Compressors LLC
    Date of posting: Apr 25, 2024

    Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.

    Join us on our journey for a better tomorrow.

    Your Role

    Mission

    As a Master Data Specialist, my primary responsibility is to manage, maintain, and cleanse the material master data, ensuring that lead times, business dimensions, and other material-related fields are accurate and up-to-date. I work closely with product managers to provide reliable and consistent data to support the organization's operations and decision-making processes. My dedication to data accuracy and collaboration helps to drive the success of our products and the organization as a whole.

    Roles and Responsibilities

    • Manage and maintain material master data.
    • Ensure accuracy and up-to-date information for logistics, business dimensions, cost, pricing, and other material-related fields.
    • Coordinate the APP rounds with the product managers.
    • Perform data cleansing to improve data quality.
    • Work closely with product managers to provide reliable and consistent data.
    • Work closely with logistic manager to provide reliable and consistent data on lead time, safety stock and all relevant logistic fields.
    • Work closely with the finance team to provide reliable and consistent data on business dimensions, valuation class, standard cost, and purchase price.
    • A key member of acquisition integration projects related to material master data.
    • Support the organization's operations and decision-making processes.
    • Drive the success of products and the organization through data accuracy and collaboration.
    • Monitor and analyze data to identify trends and patterns.
    • Develop and implement data management policies and procedures.
    • Collaborate with cross-functional teams to improve data quality and usage.
    • Train and educate stakeholders on data management best practices.
    • Continuously improve data management processes and systems.
    • Ensure compliance with data governance and privacy regulations.
    • Communicate data insights and recommendations to stakeholders.
    • Participate in data-related projects and initiatives.
    • Stay up-to-date with industry developments and trends in data management


    To succeed, you will need

    Qualifications

    • Knowledge of SAP
    • Strong working knowledge of logistics and finance with at least 3 years of experience.
    • Excellent communication skills
    • Strong organizational skills
    • Strong analytical skills
    • Proficiency in Microsoft Office, particularly Excel
    • Ability to work collaboratively with cross-functional teams
    • Attention to detail and accuracy
    • Ability to prioritize and manage multiple tasks
    • Continuous learning and improvement mindset.
    • Able to work independently with little instruction and can adapt to change
    • Able to work well with others in a team environment
    • Detailed oriented with a sense of urgency
    • Open and willing to learn, Collaborate and help others where needed

    Supervisory Responsibility

    None.

    Experience

    3 years of directly relevant experience.

    Education

    College graduate or equivalent experience (5-6 years)

    Skills

    Must be an independent self-starter with a positive attitude. Must also be customer-service oriented, have excellent organizational, interpersonal, communication (verbal and written), analytical, and decision-making skills. Must be proficient in Microsoft Office, including Word and Excel. Proficiency in Microsoft Outlook. SAP knowledge would be an asset. SQL experience preferred.

    Travel

    None.


    In return, we offer you

    Drive your Career, Explore Opportunities, Realize your Passion . . .Choose your career with us!

    Attractive benefits Include:

    • Excellent compensation package, including a flexible benefits plan, and generous 401 (k) retirement plan
    • Health insurance/ Dental insurance/ Vision insurance
    • Competitive paid time off
    • Annual Bonus
    • $70,000 - $80,000 / year base salary. Salary based on knowledge, skills, and experience and has been geographically adjusted.

    City
    Rock Hill, SC

    Diverse by nature and inclusive by choice
    Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.

    Atlas Copco Compressors LLC is an equal opportunity employer and complies with all applicable federal, state and local fair employment practices laws. Atlas Copco Compressors LLC strictly prohibits and does not tolerate discrimination against employees, applicants or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, gender (including gender nonconformity and status as a transgender or transsexual individual), age, physical or mental disability, citizenship, past, current or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state or local law. All Atlas Copco Compressors LLC employees, other workers and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits and termination of employment.


    Atlas Copco Compressors LLC -North America Customer Center is an equal opportunity employer and does not discriminate in hiring or employment related decisions because of race, color, sex, religion, national origin, age, disability, sexual preference, genetic information, protected veteran status or any other protected class. Job promotions at Atlas Copco will be based on such factors as quality of work, prior job performance, attendance, safety record, and ability to work well with others. Accessibility Notice: If you need reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to: acnacareers.hr@us.atlascopco.com or call 973-397-3400. Reasonable accommodation requests will be considered on a case-by-case basis.

     

  • 5 Days Ago

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Technical Support Representative, Compressor Technique - Rock Hill, SC
  • Atlas Copco Compressors LLC -North America Customer Center
  • Rock Hill, SC FULL_TIME
  • Technical Support Representative, Compressor Technique - Rock Hill, SC Functional area: Service Country: United States City: Rock Hill, SC Company name: Atlas Copco Compressors LLC Date of posting: Ap...
  • 5 Days Ago

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Supervisor
  • 1610 Ring Container Technologies LLC
  • Chester, SC FULL_TIME
  • Job Purpose To supervise and coordinate activities of the production process by utilizing supervisory skills to satisfy specific job requirements in the areas of production, quality, efficiency, safet...
  • 1 Day Ago

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Supervisor
  • Diversified Maintenance
  • Fort Mill, SC FULL_TIME
  • Supervisor Come work for Diversified Maintenance, a leading company in the Facilities Services Industry since 1973. At Diversified Maintenance we believe that details matter, as do each of our employe...
  • 18 Days Ago

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Supervisor
  • Diversified Maintenance-RWS
  • Fort Mill, SC FULL_TIME
  • Supervisor Come work for Diversified Maintenance, a leading company in the Facilities Services Industry since 1973. At Diversified Maintenance we believe that details matter, as do each of our employe...
  • 2 Months Ago

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EHS Supervisor
  • Masonite Corp.
  • Fort Mill, SC FULL_TIME
  • We heard you knock! BRIEF DESCRIPTION: Reporting to the Plant Manager, the EHS Supervisor's primary function of the position is to help create a culture that identifies, eliminates, and control hazard...
  • Just Posted

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0 Customer Retention Supervisor jobs found in Rock Hill, SC area

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MSL Field Director, Immunology - Rheumatology (Northeast)
  • AbbVie, Inc
  • Charlotte, NC
  • Company Description AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious he...
  • 5/3/2024 12:00:00 AM

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Service Operations Manager
  • Schindler
  • Charlotte, NC
  • Location: Charlotte, NC, North Carolina, United States Job ID: 74499 We Elevate... You Our mission is to keep cities and...
  • 5/3/2024 12:00:00 AM

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Customer Service Representative
  • Suburban Propane, LP
  • Charlotte, NC
  • > > **Customer Service Representative** **Charlotte , NC** **JOB ID: 7867** **JOB CATEGORY: Customer Service** **POSITIO...
  • 5/3/2024 12:00:00 AM

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Service Advisor
  • Blanchard Machinery
  • Rock Hill, SC
  • The Service Advisor is responsible for educating the customer on the full range of services and benefits available at th...
  • 5/2/2024 12:00:00 AM

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Service Operations Manager
  • Schindler Group
  • Charlotte, NC
  • Location: Charlotte, NC, North Carolina, United States Job ID: 74499 We Elevate... You Our mission is to keep cities and...
  • 5/2/2024 12:00:00 AM

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Office Services Coordinator
  • Net2Source Inc.
  • Charlotte, NC
  • Job Title: Office Services Coordinator Location: 1120 South Tryon Str, Charlotte, NC 28203 Duration: 2 Months (Contract ...
  • 4/29/2024 12:00:00 AM

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Location Services Coordinator II
  • RSM Global
  • Charlotte, NC
  • We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence...
  • 4/29/2024 12:00:00 AM

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Customer Service Specialist
  • Curtiss-Wright Corporation
  • Shelby, NC
  • Location: Location: Customer Service Specialist in Shelby at Curtiss-Wright **Location:** **Experience:** Not Specified ...
  • 4/29/2024 12:00:00 AM

Rock Hill is the largest city in York County, South Carolina, United States and the fifth-largest city in the state. It is also the fourth-largest city of the Charlotte metropolitan area, behind Charlotte, Concord, and Gastonia (all located in North Carolina, unlike Rock Hill). As of the 2010 Census, the population was 66,154. In 2016, the population had increased to 72,937. The total population of Rock Hill inside the city limits and outside the city limits as of 2017 was estimated at 117,375 people. The city is located approximately 25 miles (40 km) south of Charlotte and approximately 70 mi...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Retention Supervisor jobs
$57,815 to $83,001
Rock Hill, South Carolina area prices
were up 1.5% from a year ago

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Customer Retention Supervisor in Carson City, NV
Leads a team of outbound Customer Retention Reps ensures delivery of all customer retention goals, manages hourly, daily, monthly goals, drives efficiencies, and overall performance levels.
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