Customer Retention Supervisor supervises a staff of customer service representatives that process orders, prepare correspondence, and fulfill needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Being a Customer Retention Supervisor offers discounts or special deals as needed and within pre-established limits. May require a bachelor's degree in area of specialty. Additionally, Customer Retention Supervisor typically reports to a supervisor or manager. The Customer Retention Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Customer Retention Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
JOB SUMMARY:
fieldTRUE is a family-owned farm box service revolutionizing the food system on the West Coast. Through our Farm Fresh to You and Full Circle offerings we deliver organic fruits and vegetables and artisan grocery items from local farm fields and producers to customers’ doorsteps. Our members support sustainable agriculture and provide stability for the farms and small businesses that keep our local economy strong. Do you enjoy conversation and want to help customers connect with a unique product and service? Are you passionate about organic food, healthy cooking and lifestyles and the farm to fork movement? If so, we can provide you with a unique opportunity to earn income while sharing your vision!
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WE OFFER:
Full-time positions with guaranteed hours. Mission-oriented and meaningful employment. Benefits: 401K with company match; Medical, vision and dental insurance; Life insurance; HSA and FSA accounts. 40% employee discount on your farm box subscription. Base pay plus commission.
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0 Customer Retention Supervisor jobs found in Sacramento, CA area