Customer Retention Supervisor jobs in Salt Lake City, UT

Moxie Pest Control is growing fast! With growth comes the need for superior leadership and vision. We are looking for Seasonal Account Managers to provide accurate, clear and concise info to our customers, resulting in better expectations and understanding of the work, leading to higher customer satisfaction and retention. Your #1 job will be to save customers who request to cancel services.

Our office has a very upbeat, FUN environment. We have frequent office games with fun prizes (gift cards, games, and incentive lunches). In addition to this we also offer a soda/coffee bar, monthly gym memberships, state of the art onsite stretching, and monthly barbers.

THIS IS A SEASONAL POSITION ENDING SEPTMEBER 2024

Responsibilities:

• Speak to customers requesting to cancel services and SAVE them!
• Speak to dissatisfied customers and HELP them!
• Inbound and outbound phone calls
• Data entry and updating of customer database
• Day-to-day reporting

Skills, Traits and Attributes:

• Attention to detail
• Solution-Minded
• Clear and concise communication

Why Moxie?

• Shift available for Monday-Friday between 8:30 am to 5:30 pm
• Sundays off guaranteed
• Paid Time Off available after 60 days
• Growing company that can provide stability
• Incredibly upbeat and happy culture!
• Drink bar
• Gym memberships
• State of the art stretching
• Monthly barber visits

*This is a full-time position, schedule: 8:30 am - 5:30 pm (M-F)

*Sales experience a big plus but not required. We will train the right person!

Thanks for applying and good luck!

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Job Type: Full-time

Pay: $17.00 per hour

Benefits:

• Paid time off

Experience level:

• 1 year

Shift:

• Day shift
• No nights

Weekly day range:

• Monday to Friday
• No weekends

Work setting:

• In-person
• Office

Application Question(s):

• Do you agree to receiving text messages about this job application?

Work Location: In person