Customer Retention Supervisor jobs in San Bernardino, CA
Customer Retention Supervisor supervises a staff of customer service representatives that process orders, prepare correspondence, and fulfill needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Being a Customer Retention Supervisor offers discounts or special deals as needed and within pre-established limits. May require a bachelor's degree in area of specialty. Additionally, Customer Retention Supervisor typically reports to a supervisor or manager. The Customer Retention Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Customer Retention Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Recently Added Customer Retention Supervisor jobs
Field Maintenance Supervisor Ft. Irwin, CA
- General Dynamics Land Systems Customer Service & Support Company
-
Fort Irwin, CA
FULL_TIME
-
At General Dynamics Land Systems has an opportunity for an experienced leader to lead a team that will put our Customer at the center of everything we do. Our commitment to protect and enable the men and women who serve, drives us to develop products and systems that give them a clear advantage for mission success. We are looking for passionate individuals to help us deliver innovative, unique solutions to our Customers.
General Dynamics Land Systems Stryker sustainment organization currently has 1 opening for a Supervisor at Fort Irwin, CA (TDY). The selected candidate will lead a team of 4 Combat Vehicle Mechanics in support of the OSWV program at NTC, supporting 14 Stryker Combat Vehicles.
FSR/Supervisor Position Responsibilities:- Serve as the General Dynamics Land System representative assigned to Stryker Brigades and other Stryker-equipped units world-wide.
- Provide oversight to a team of 5 25 GDLS Combat Vehicle Mechanics and Material Handlers. Responsible for employees time cards, assigned property, required training, schedules, quality of work, and coaching/mentoring.
- Travel to support the customer when required.
- Monitor and maintain configuration management for Stryker variant of vehicles.
- Conduct hands on training or sustainment training program for General Dynamics Land Systems mechanics and United States Army Mechanics, Operators or Leaders.
- Oversee and assist with preventive maintenance checks and services (PMCS) on all Stryker variants to include sub-components and LRUs pertaining to the Stryker Platform.
- Oversee and troubleshoot and correct malfunctions in automotive systems such as the Full Up PowerPack (engine, transmission, cooling), fuel, exhaust, driveline, suspension and weapon systems using built in test equipment (BITE), test equipment and/or manual troubleshooting procedures (MTPs), common and special tools and applicable technical documentation.
- Complete maintenance and administrative forms and other paperwork (reports) related to performance of duties.
- Provide property accountability for all assigned property.
- Perform duties as site Field Representative; Environmental, Hazmat, Safety, Fire prevention and administrative functions.
- Complete status and progress reports as required.
Requirements:- Must have an Associates Degree from an accredited institution.
- Meet and maintain Anthropometric Size Restrictions (ASR) requirements Measurements used to ensure ingress/egress compatibility for entrants requiring access to military vehicle interiors.
- Must pass and maintain company deployment requirements dependent on assignment.
- Work in improved and unimproved maintenance facilities, as well as other field environment and work duty locations as required.
- Ability to work in confined space within vehicle interior as required.
- Potential for exposure to temperature extremes in performance of duties.
- Dexterity in fingers of both hands.
- Ability to carry up to 50 pounds (tool box or parts) up to 50 feet.
- Certified FSR preferred but not required.
Position Salary Range: New hires generally start between $77,100 and $82,000 per year. Applicants placement within the range is based on qualifications and professional experience. The full salary range for the position is between $77,100 and $115,700 per year.
Position Incentive: Hired applicant will be able to receive an annual bonus.
Benefits Offered: Employees (and their families) are covered by medical, dental, vision, life and accident insurance plans, disability insurance plans, health spending account, flexible spending account, 401(k) retirement plan and tuition reimbursement.
Employees are also eligible to receive 6.66 hours of vacation per month, 80 hours of sick/personal time per year and 6-13 paid holidays each year depending on business circumstances and the applicable holiday schedule for that year.
General Dynamics Land Systems is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race and/or ethnic background, national origin and/or ancestry, color, religion, gender, gender identity or expression, transgender status, sexual orientation, marital/parental status, age, military service, veteran status, disability, pregnancy/childbirth or related conditions, genetic information, or membership in any class protected by applicable law from discrimination in employment. - 3 Days Ago
Customer Service Supervisor (2B.24)
- ASWC
-
BIG BEAR, CA
FULL_TIME
- THIS POSITION REQUIRES RESIDENCY IN OUR SERVICE AREA At Bear Valley Electric, we work hard to provide our customers, with superior customer service, and safe, reliable, and quality power. We do it eac...
- 6 Days Ago
Administrative/Customer Service Supervisor
- Contractors State License Schools
-
Colton, CA
FULL_TIME
- For over 35 years, Contractors State License Schools (“CSLS”) has been the leader in helping construction contractors get licensed with the State of California, create their own businesses, and SUCCEE...
- 15 Days Ago
Driver - Non-CDL **$1000** Retention Bonus (Home Every Night)
- Crothall Laundry Services
-
Coachella, CA
FULL_TIME
- Driver - Non-CDL **$1000** Retention Bonus (Home Every Night) Coachella, CA, USA * Desert Hot Springs, CA, USA * Indio, CA, USA * Joshua Tree, CA 92252, USA * La Quinta, CA, USA * Mecca, CA 92254, USA...
- Just Posted
Driver - Non-CDL **$1000** Retention Bonus (Home Every Night)
- Crothall Laundry Services
-
Rancho Mirage, CA
FULL_TIME
- Summary: To assure customer deliveries are made with accuracy, timeliness. And within set time parameters. Perform job duties in a safe and courteous manner while maintaining an unblemished driving re...
- 15 Days Ago
Supervisor
- El Super
-
San Bernardino, CA
FULL_TIME
- JOB SUMMARY:Under direct supervision of the Department Manager the Skilled Team Member is responsible for maintaining outstanding customer service as per company standards, processing sales quickly, a...
- 1 Day Ago
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0 Customer Retention Supervisor jobs found in San Bernardino, CA area
Member Service Representative
- AdelFi Credit Union
-
Brea, CA
- Summary: Engages with existing or prospective members, using a consultative approach, regarding their service requests a...
- 5/10/2024 12:00:00 AM
Buger King Shift Supervisor/Assistant Manager
- Burger King
-
San Bernardino, CA
- Our Burger King franchise is looking for responsible, experienced Managers to lead our Crew and ensure that we consisten...
- 5/10/2024 12:00:00 AM
Client Sales Associate
- CPM San Bernardino
-
Yucaipa, CA
- We are a dynamic group of motivated business professionals! We operate the same way athletes do on a competitive sports ...
- 5/10/2024 12:00:00 AM
Appeals Officer (Technical Advisor) 12 Month Roster
- Department Of The Treasury
-
San Bernardino, CA
- Duties WHAT IS THE APPEALS (AP)DIVISION? A description of the business units can be found at: https://www.jobs.irs.gov/a...
- 5/10/2024 12:00:00 AM
Executive Assistant
- Community Action Partnership of San Bernardino
-
San Bernardino, CA
- Job Description Job Description Candidate MUST submit a COMPLETE ADP profile (i.e., education, employment history, etc.)...
- 5/9/2024 12:00:00 AM
Maintenance Supervisor
- Ascot Park
-
San Bernardino, CA
- Job Description Job Description Job Summary Under the Supervision of the Community Manager, the Maintenance Manager is r...
- 5/8/2024 12:00:00 AM
Assistant Director of Nursing - VNPN - *$3,000 SIGN ON BONUS*
- Concorde Career Colleges, Inc.
-
San Bernardino, CA
- Overview Assistant Director of Nursing*$3,000 SIGN ON BONUS*Our Mission:Concorde Career Colleges is dedicated to equippi...
- 5/8/2024 12:00:00 AM
Management Analyst II - Legislative and Public Affairs
- San Bernardino County Transportation Authority (SBCTA)
-
San Bernardino, CA
- Salary : $69,510.00 - $104,266.00 Annually Location : San Bernardino, CA Job Type: Full Time Job Number: 2024-00019 Depa...
- 5/7/2024 12:00:00 AM
About San Bernardino, California
According to the United States Census Bureau, the city has a total area of 59.6 square miles (154 km2), of which 59.2 square miles (153 km2) is land and 0.4 square miles (1.0 km2), or 0.74%, is water.
The city lies in the San Bernardino foothills and the eastern portion of the San Bernardino Valley, roughly 60 miles (97 km) east of Los Angeles. Some major geographical features of the city include the San Bernardino Mountains and the San Bernardino National Forest, in which the city's northernmost neighborhood, Arrowhead Springs, is located; the Cajon Pass adjacent to the northwest border; City...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Retention Supervisor jobs
$63,071 to $90,546
San Bernardino, California area prices
were up 3.0% from a year ago
were up 3.0% from a year ago
What does a Customer Retention Supervisor do?
Customer Retention Supervisor in Elyria, OH
It is not hard to see the relationship between trust and customer retention.
December 24, 2019
Customer Retention Supervisor in New London, CT
Have you worked as a Customer Retention Supervisor before? Tell the CareerBliss community what you thought about your salary.
February 11, 2020
Customer Retention Supervisor in Carson City, NV
Leads a team of outbound Customer Retention Reps ensures delivery of all customer retention goals, manages hourly, daily, monthly goals, drives efficiencies, and overall performance levels.
January 23, 2020