Customer Retention Supervisor jobs in Wichita Falls, TX

Customer Retention Supervisor supervises a staff of customer service representatives that process orders, prepare correspondence, and fulfill needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Being a Customer Retention Supervisor offers discounts or special deals as needed and within pre-established limits. May require a bachelor's degree in area of specialty. Additionally, Customer Retention Supervisor typically reports to a supervisor or manager. The Customer Retention Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Customer Retention Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Production supervisor
  • Heidelberg Materials US, Inc.
  • Sunset, TX FULL_TIME
  • AutoReqId : 19693BR

    Pay Class : Salaried Exempt

    Minimum Pay Rate : $73,460.00

    Maximum Pay Rate : $101,007.50

    Department : Production

    Line of Business : Aggregates

    Position Type : Full-Time

    Job Posting :

    The Role and the Company

    Heidelberg Materials provides the materials to build our future. Our future is sustainable. Our future is digital. And it goes beyond cement, aggregates and ready-mixed concrete.

    Heidelberg Materials North America operates more than 450 locations with approximately 9,000 employees in the U.S. and Canada.

    The Production Supervisor role is based at the Lake Bridgeport, TX quarry and reports directly to the Assistant Plant Manager.

    The Production Supervisor will be responsible for measuring and improving key metrics which includes safety, productivity, resources, and labor.

    The Production Supervisor opportunity is perfect for the professional who is looking to grow & develop their career within a dynamic Aggregates leader.

    What you’ll get to do

    Plan and schedule plant production to maximize productivity and optimize the utilization of manpower, resources, and equipment.

    Supervise and direct production crews, providing ongoing coaching and feedback, as well as daily, weekly, and annual performance objectives.

    Report daily production and track KPI’s of plant performance.

    Ensure material production meets quality control standards.

    Assist in accessing and optimizing the usage of existing reserves.

    Ensure proper staffing levels are always kept for the efficiency of the plant.

    Promote safe work habits and provide safe working conditions lead daily tailgate meetings, ensure job tasks are completed as per job procedures, and demonstrate leadership towards all company safety policies.

    Essential Experience and Skills

    5 years of work experience in aggregate production or at least 3 years of supervisory experience in a related industry.

    Excellent leadership skills with the ability to communicate clearly, concisely, and respectfully.

    Composure, and the ability to professionally present information to, and respond to questions from others.

    Ability, desire, and motivation that align with the work environment, fluctuating shift schedules, extended periods of time moving back and forth to all areas of the plant, and occasionally lift heavy objects and work in awkward / confined spaces

    Preferred Experience and Skills

    Working knowledge of aggregate production equipment and processes

    Analytical abilities and comfort with using data and objective information for making decisions

    Project team experience

    Union and non-union environments

    Capability and desire to become a plant manager in the future

    Work Environment

    Role operates in a manufacturing environment with moving mechanical equipment, inclement weather, heat, humidity, elevated noise levels, and dusty conditions.

    What we have to offer

    Competitive base salary and participation in our annual incentive plan

    Highly competitive benefits programs

    401k retirement savings plan with an automatic company contribution as well as matching contributions

    Employer Statement : Equal Opportunity Employer - Minority / Female / Veteran / Disabled

    Last updated : 2024-04-07

  • 11 Days Ago

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Production Supervisor
  • XCaliber Container
  • Graham, TX FULL_TIME
  • Description Position SummaryWorking with the Operations Manager, the Production Supervisor manages the operations of their assigned production areas to ensure that safety, quality standards, volume, c...
  • 13 Days Ago

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Supervisor in Restoration
  • SERVPRO of Wichita Falls
  • Wichita Falls, TX FULL_TIME
  • SERVPRO® of Wichita Falls - Restoration Supervisor Do you love helping people through difficult situations? Then, don’t miss your chance to join our franchise as a new Restoration Supervisor. As a new...
  • 7 Days Ago

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Hvac supervisor
  • Management & Training Corporation
  • Jacksboro, TX FULL_TIME
  • Pay - $25.00 per hour Schedule - Full Time, 8-hour shifts Benefit package includes : Medical, vision, and prescription drug benefits Dental benefits Life insurance Accidental death and dismemberment i...
  • 9 Days Ago

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Shift supervisor
  • Braum's
  • Graham, TX FULL_TIME
  • Shift Supervisor Restaurant - Food Service Supervisor - Management If you are a positive, energetic person looking for a career that offers an excellent compensation package and the chance for advance...
  • 18 Days Ago

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Operations Supervisor
  • JCPenney
  • Wichita Falls, TX FULL_TIME
  • Location: Wichita Falls, TX, United States - Sikes Senter Mall 3111 Midwestern Pkwy Job ID: 1094075 Store Hourly Positions Job Type: Full-Time Date Updated: Mar 1, 2024 General Description As the Oper...
  • 1 Month Ago

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0 Customer Retention Supervisor jobs found in Wichita Falls, TX area

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Production Manager
  • Covercraft Industries Llc
  • Wichita Falls, TX
  • Do you thrive in a fast-paced manufacturing environment? Covercraft Industries is seeking a results-oriented Manufacturi...
  • 4/19/2024 12:00:00 AM

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SERVICE ADVISOR
  • AUTO INC
  • Wichita Falls, TX
  • Job Details Job Location Toyota of Wichita Falls - Wichita Falls, TX Description Job Summary Communicate with and assist...
  • 4/19/2024 12:00:00 AM

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Greeter
  • Walmart
  • Wichita Falls, TX
  • **Job Summary:** As a Greeter at Walmart, you will be the first point of contact for customers as they enter the store. ...
  • 4/19/2024 12:00:00 AM

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Customer Service Representative
  • Walmart
  • Wichita Falls, TX
  • **Job Title: Customer Service Representative (Walmart)** **Job Summary:** As a Customer Service Representative at Walmar...
  • 4/19/2024 12:00:00 AM

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Customer Service Associate
  • Raising Cane's Chicken Fingers
  • Wichita Falls, TX
  • **Customer Service Associate** Wichita Falls, Texas **BENEFITS** **Voluntary** * Dental * Vision * Supplemental Life Ins...
  • 4/19/2024 12:00:00 AM

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Retail Sales Manager - Customer Service (Full-Time)
  • Michaels Stores, Inc.
  • Wichita Falls, TX
  • Store - WICHITA FALLS, TX Deliver a customer centric shopping experience by managing and delivering effective front-end ...
  • 4/18/2024 12:00:00 AM

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Mobile Associate - Retail Sales>
  • T-Mobile
  • Wichita Falls, TX
  • T-Mobile - 2912 Kemp Blvd [Sales Associate / Team Member] As a Mobile Associate at T-Mobile, you'll: Help customers pick...
  • 4/18/2024 12:00:00 AM

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Customer Service Quality Control Representative
  • American National Bank & Trust
  • Wichita Falls, TX
  • Job Description Job Description Description: GENERAL DESCRIPTION: The Deposit Customer Service Quality Control Represent...
  • 4/16/2024 12:00:00 AM

Wichita Falls (/ˈwɪtʃɪtɑː/ WITCH-i-taw) is a city in and the county seat of Wichita County, Texas, United States. It is the principal city of the Wichita Falls Metropolitan Statistical Area, which encompasses all of Archer, Clay, and Wichita Counties. According to the 2010 census, it had a population of 104,553, making it the 38th-most populous city in Texas. In addition, its central business district is 5 miles (8 km) from Sheppard Air Force Base, which is home to the Air Force's largest technical training wing and the Euro-NATO Joint Jet Pilot Training program, the world's only multinationa...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Retention Supervisor jobs
$53,785 to $77,219
Wichita Falls, Texas area prices
were up 1.2% from a year ago

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